About - COUNTER Metrics

About - COUNTER Metrics
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About
ABOUT COUNTER
We were founded in 2003 to solve a problem: every publishing platform was reporting usage differently.
For more than 20 years we’ve remained true to our mission to bring the knowledge community together to agree and adopt a global standard for measuring and reporting content usage through normalised metrics.
Over that time the Code has evolved significantly to address the changing nature of digital content and to meet the needs of librarians, consortia, publishers, aggregators and other stakeholders who rely on COUNTER metrics.
We are a not-for-profit organisation financially sustained by our global community of members, including libraries, consortia, publishers, aggregators, and technology providers. Many of our members also help COUNTER through their efforts as volunteers, contributing to our governance, development of the Code of Practice, and our outreach and education activities.
Our Strategy
Our mission is to bring the knowledge community together to agree and adopt the global standard for measuring and reporting content usage through normalised metrics.
Find out more
Our People
COUNTER is a community-led organisation, which means that our team is supported by a wonderful group of people who volunteer their time and expertise to keep us on track.
Meet our team
Latest News
24th April 2026
Annual General Meeting and COUNTER Conference 2026
We will hold our Annual General Meeting online on Thursday 11 June 2026 at 14:45…
22nd April 2026
Best practice guidance: Pathway to Compliance
One of our strategic objectives is to reduce barriers to compliance with the COUNTER Code…
20th April 2026
Best practice guidance: AI usage
We’ve been developing best practice guidance for usage metrics associated with generative and agentic AI.…
17th April 2026
Kazakhstan conference features keynote on COUNTER and AI
Tasha will be a keynote speaker at the XIII International LibConf 2026 in Taraz, Kazakhstan…
16th April 2026
Extended Friendly Guide to Tech
Tasha’s been working her way through the Friendly Guides on our Education pages. As well…
13th April 2026
Don’t forget your COUNTER conference proposals!
If you have an idea for a presentation at the COUNTER conference, don’t forget to…
7th April 2026
Looking back on UKSG 2026
Last week was the 49th UKSG Annual Conference & Exhibition, and it was – as…
25th March 2026
Join our working group on OA usage metrics
At our last Advisory Committee meeting we agreed to start a new project. In April,…
20th March 2026
COUNTER newsletter, March 2026
As always, we’ve had a busy couple of months here at COUNTER. If nothing else,…
19th March 2026
Key Takeaways from COUNTER’s AI Usage Metrics Consultation
Thank you to everyone in the community who participated in COUNTER’s Generative and Agentic AI…
16th March 2026
Find us at: UKSG 2026
Tasha will be in Glasgow for the 49th UKSG Annual Conference in the first week…
13th March 2026
Reporting to multiple identities: an update from our consultation
Our consultation on reporting usage for users with multiple institutional identities has wrapped up. There…
11th March 2026
Pathways to Compliance: consultation outcomes and next steps
We’re excited to share a progress update following our open consultation on the draft Pathways…
4th March 2026
News about our Friendly Guides
Two of the things that came out of our community survey last year were about…
2nd March 2026
Community and COUNTER
Last week Siân was at the Researcher 2 Reader conference in London and took part in…
23rd February 2026
Find us at: UP Redux
Tasha will be in Liverpool for the 2026 UP Redux conference in March – email…
19th February 2026
AI metrics consultation, and next steps
If you have not yet responded to the AI metrics consultation, you only have a…
16th February 2026
COUNTER conference 2026 call for proposals
AI usage patterns and their impact on COUNTER metrics – 11 June 2026 The COUNTER…
13th February 2026
Over 80% of report providers are R5.1 compliant
Within a year of the implementation date for Release 5.1, over 80% of report providers…
4th February 2026
Consultation webinar recordings now available
The COUNTER team ran three member-only webinars in January 2026, one for each of our…
4th February 2026
Low usage?
We’ve had quite a few questions in recent months from libraries and publishers who’ve noted…
2nd February 2026
All new COUNTER listserv
You asked, we delivered! One of the questions in the 2025 community satisfaction survey was…
28th January 2026
COUNTER newsletter, January 2026
It feels like no time since our last newsletter, but somehow we’re already at the…
20th January 2026
Could you be our next Board member?
We’re seeking two new people to join our Board of Directors from 2026–2028. Our Board…
15th January 2026
NISO Plus and our AI consultation
As if to prove how quickly AI moves, we’ve an update for you on our…
13th January 2026
Find us at: Charleston Asia
Tasha will be in Bangkok for the first ever Charleston Asia conference in late January…
8th January 2026
Member webinars in January 2026
Happy New Year! We start the year with a series of member webinars in January.…
19th December 2025
Closed for the holidays
With the year drawing to a close, the COUNTER team wishes everyone a very happy…
18th December 2025
Congratulations to our first Academy cohort
Congratulations to our first COUNTER Academy cohort! The first COUNTER Academy took place between July…
12th December 2025
Introduction to COUNTER Reports webinar recording
The recording of last year’s Introduction to COUNTER Reports webinar is now available to watch.…
8th December 2025
Consultation: AI metrics
As many of you know, our Advisory Committee has been building some best practice guidance…
4th December 2025
Harvest season
“I’ve set up my system to harvest COUNTER Reports on the 15th of each month…
1st December 2025
Consultation: Reporting to Multiple Institutional Identities
We have been working for a while on a project to standardise and streamline how…
27th November 2025
COUNTER newsletter, November 2025
Where has the year gone? Happy Thanksgiving to those of you in the US, and…
24th November 2025
Consultation: Pathways to Compliance
We shared an update from our working group on Pathways to Compliance in October. Today,…
21st November 2025
Why COUNTER doesn’t have a chatbot… yet
“Tasha, why doesn’t countermetrics.org have a chatbot to answer questions about COUNTER? I’m sure AI…
14th November 2025
Survey reveals high satisfaction with COUNTER
Our latest satisfaction survey has revealed that 89% of respondents are either happy or very happy with what COUNTER is doing.
4th November 2025
Protecting the COUNTER API
The internet is a dangerous place. Internet traffic is full of automated bots, scripts, and…
30th October 2025
Aggregated content: Data Types and Parent Data Types
What is aggregated content, anyway? We use the word aggregated a lot in COUNTER! Individual…
23rd October 2025
IP address protection
For years we’ve been told that browsers were going to build new IP address protection…
20th October 2025
Recording of UKSG webinar on usage metrics with OA and AI
Tasha spoke at a recent UKSG webinar about “Usage metrics for OA, AI, and more:…
16th October 2025
New guide linking hosts, reports, and data types
You loved our recent guide comparing reports to standard views. Tasha’s put together a similar…
7th October 2025
Pathways to compliance: updates from our working group
We spun up two working groups at the first meeting of the new COUNTER Advisory…
29th September 2025
Membership rates 2026
In June the COUNTER membership approved changes to our member benefits list and to our…
26th September 2025
COUNTER newsletter, September 2025
It’s been a busy few months, as we said in our newsletter yesterday. Earlier this…
23rd September 2025
Interview: Heather Staines, member of the Executive and Education Committees
Continuing our theme of interviewing key volunteers in the COUNTER community, in this latest post…
15th September 2025
Find us at: STM Frankfurt
COUNTER’s going to be at STM for the first time in many years. Tasha’s registered…
11th September 2025
How to load .tsv files into Excel
Tabular versions of COUNTER reports are typically delivering in .tsv (tab separated value) format. We…
5th September 2025
Generative and Agentic AI: updates from our working group
What is COUNTER doing about generative and agentic AI and bots? This is a task…
1st September 2025
Share your thoughts in our 2025 survey
Share your thoughts about COUNTER in our 2025 survey. The COUNTER community is at the…
28th August 2025
New guide on comparing reports and standard views
We have prepared a new downloadable guide on comparing reports and standard views. This guide…
12th August 2025
Interview: Michael Sisolak, co-chair of the COUNTER Advisory Board
In the latest post interviewing key volunteers within the COUNTER community we hear from Michael…
7th August 2025
All about Release 5.1 … in German
Bernd Oberknapp recently delivered a webinar about Release 5.1 in German to more than a…
4th August 2025
Exception codes for when legacy data don’t exist in R5.1 reports
In a recent post we described how a publisher should signal that it has moved…
31st July 2025
Find us at: ALPSP
Tasha will be at the ALPSP Annual Conference & Awards 2025, from the 10th to…
25th July 2025
COUNTER Newsletter, July 2025
We sent out the latest COUNTER newsletter today. Here’s what we said It’s been a…
24th July 2025
The new COUNTER Validator
In early June we invited our community to be part of the public beta for…
14th July 2025
Conference videos now available to participants
The videos from last month’s COUNTER conference are now available to registered participants. If you…
11th July 2025
Find us at: Future of Scientific Publishing
Tasha will be in London for the Royal Society’s Future of Scientific Publishing conference in…
10th July 2025
How COUNTER Metrics and CLOCKSS work together to support open access: Highlights from our webinar
On the 24th of June, Tasha had the pleasure of participating in a webinar featuring…
4th July 2025
Exception codes for when R5 reports are no longer available
In recent weeks the Code Team has been talking about which error code is the…
27th June 2025
COUNTER membership from 2026
COUNTER’s membership structure has stayed broadly the same since we were founded back in 2003.…
27th June 2025
Annual General Meeting 2025
The Directors’ Reports, including financial accounts, and the draft minutes from our Annual General Meeting…
23rd June 2025
Harvesting multiple reports
We know that some report consumers (libraries) want to collect or harvest lots of reports…
16th June 2025
At the beach!
The COUNTER office will be closed from the 16th to the 20th of June as…
13th June 2025
Thank you to our Academy sponsors
Thank you to Clarivate, Thieme and Scholarly IQ for being sponsors of the first COUNTER…
12th June 2025
Allocating spaces on the first COUNTER Academy
We announced the launch of COUNTER Academy in April, and have had an overwhelming response…
6th June 2025
Thank you for joining our 2025 conference
Thank you to everyone who joined our 2025 COUNTER conference. We particularly want to thank…
5th June 2025
Beta test the new Validator
Since COUNTER’s validation tool was first built, we’ve relied on volunteer efforts – and particularly…
2nd June 2025
It’s COUNTER conference week!
It’s COUNTER conference week! This year’s conference and AGM is happening this Thursday. We are…
29th May 2025
Our global community
One of COUNTER’s strategic objectives is to “foster and grow an engaged community to increase…
26th May 2025
Take a look at our new Events page
Do you want to know what events COUNTER runs? Are you trying to find information…
22nd May 2025
Audit extensions: what happens when they expire?
Following on from our post earlier this year about audit extensions, this post explains what…
19th May 2025
COUNTER on ORIGINal Thoughts
The ORIGINal Thoughts team invited us to contribute an article explaining the background to COUNTER…
16th May 2025
COUNTER Newsletter, May 2025
We sent out the latest COUNTER newsletter today. Here’s what we said We are just…
9th May 2025
Cambridge University Press announced as first COUNTER Academy sponsor
We are delighted to announce that Cambridge University Press is sponsoring the creation of the…
1st May 2025
Syndicated usage and goodbye to DUL
On Tuesday 22 April, Tasha participated in an STM Association webinar. She spoke about our…
24th April 2025
Is your organisation a COUNTER member?
Is your organisation a COUNTER member? This is one of the common questions we get…
17th April 2025
Annual General Meeting and COUNTER Conference 2025
We will be holding our Annual General Meeting online on Thursday 5 June 2025 at…
3rd April 2025
Find us at: Fiesole Retreat 2025
Tasha will be in Florence for the Fiesole Retreat 2025 in April – drop her…
31st March 2025
Announcing the COUNTER Academy
We are delighted to be announcing the COUNTER Academy. This is a new education offering…
24th March 2025
Meet up with us at UKSG
Meet up with us at the UKSG conference on 31 March to 2 April in…
20th March 2025
COUNTER Newsletter, March 2025
Today we have sent out our COUNTER newsletter. Here is what we said: As always,…
12th March 2025
Join a COUNTER committee
We invite all COUNTER members to join a COUNTER committee. We have refreshed the structure…
10th March 2025
Choosing the right COUNTER report
Anyone who’s attended one of Tasha’s presentations in the last three years knows that she…
5th March 2025
Conference deadline extended
We have extended the deadline for submitting proposals to the COUNTER conference to 28th March.…
3rd March 2025
Reminder: media library closure
As announced in November 2024, we have now closed the COUNTER media library. All videos…
3rd March 2025
Platforms live with Release 5.1
Release 5.1 of the Code of Practice came into force in January, with a requirement…
27th February 2025
COUNTER API Exceptions: managing empty reports
This blog post from the CELUS team helps to outline common errors in Exception codes…
21st February 2025
Join a focus group and help others get started with COUNTER
There is still time to join a focus group and help others get started with…
13th February 2025
Interview: Matthew Ragucci, Member of COUNTER’s Executive Committee
In the latest in our series of posts introducing people within the COUNTER community, we interview Matthew Ragucci, who is a member of COUNTER’s Executive Committee.
10th February 2025
Publishers, be part of our next focus groups
We invite publishers to be part of our next two focus groups. At COUNTER we…
5th February 2025
Alma and Release 5.1
We know a lot of libraries rely on Clarivate’s Alma product for harvesting their COUNTER…
4th February 2025
Audit extensions as we transition to Release 5.1
COUNTER has always had rules for granting audit extensions. As report providers transition between Release…
30th January 2025
COUNTER Newsletter, January 2025
Late last week we sent out our first newsletter of 2025. Here’s what we said:…
23rd January 2025
Join the COUNTER Board
We have a new opportunity to join the COUNTER Board. COUNTER’s Board of Directors make…
17th January 2025
COUNTER conference and AGM 5 June 2025: Call for papers
Measuring usage of non-controlled content  We are delighted to call for papers for the second…
14th January 2025
Fix Release 5.1.0.1 has been published
As publishers and technology providers have worked through the process of updating their systems to…
9th January 2025
In memoriam: Irene Barbers
We are sorry to share the very sad news that our colleague Irene Barbers has…
8th January 2025
Retiring the old Validation Tool
Since we made the updated Validation Tool publicly available in August, it’s had a lot…
7th January 2025
Find us at: NISO Plus 2025
Tasha will be in Baltimore for NISO Plus 2025 in February – drop her a…
18th December 2024
Happy holidays! – and office closed
With the year drawing to a close, the COUNTER team wishes everyone a very happy…
13th December 2024
Managing ‘Reporting Period Total’ in JSON format
The Code of Practice allows for different facets of granularity in reporting usage metrics. One…
11th December 2024
We’ve migrated the COUNTER media library
We’ve migrated the COUNTER media library. All videos for the Release 5.1 Code of Practice are now available via the COUNTER website.
10th December 2024
Counting usage for Tables of Contents
Release 5.1 brought usage tracking for books and reference works into line with that for…
5th December 2024
Stuck on a COUNTER question?
Are you stuck on a question about COUNTER? Our education pages provide key introductions to…
2nd December 2024
Thank you for renewing your membership
Thank you to everyone who has already renewed your COUNTER membership. Renewals have come in…
28th November 2024
Free COUNTER membership in Research4Life countries
COUNTER is offering free membership to libraries, publishers and related organisations in Research4Life countries. This…
20th November 2024
Syndicated usage reporting and GetFTR
Earlier this year, we released best practice guidance about reporting usage of content that is…
18th November 2024
Choosing the right COUNTER metric
One of the most common questions people ask us is which metric libraries should be…
15th November 2024
COUNTER Newsletter, November 2024
We have today sent out our November 2024 newsletter. Here’s what we said:We held our…
14th November 2024
COUNTER webinar change of date
We apologise but we have changed the date of the upcoming COUNTER webinar on “Introduction…
8th November 2024
Hear from COUNTER at events this month
This post shares some opportunities to hear from COUNTER at events this month. On 20…
6th November 2024
When to expect Release 5.1 reports
We’ve started to receive questions from librarians asking when they’ll be able to access COUNTER…
29th October 2024
Call for case studies: share how you use COUNTER data
Do you want to share how you use COUNTER data? We are looking for case…
25th October 2024
Membership helps you make the most of COUNTER
It’s the time of year where membership renewal invoices are landing in inboxes. We want…
17th October 2024
Common validation errors: learning from others’ mistakes
It’s been about a month since our new Validation Tool for R5.1 became publicly available…
11th October 2024
Introduction to COUNTER reports webinar – free for members
Join us on 28 November for an Introduction to COUNTER reports. This webinar is free to members.
4th October 2024
Free to read?
We’ve had a couple of messages asking about one particular change in Release 5.1. This…
3rd October 2024
It’s time to renew your membership for 2025
It’s membership renewal time! This week we have sent out emails to the main finance…
27th September 2024
Interview: David Sommer, Chair of COUNTER Executive Committee
In the first of a new series of occasional posts to get to know people…
23rd September 2024
Video: Privacy and COUNTER Usage Data
People often ask us about privacy and COUNTER usage data. In this video Tasha explains…
19th September 2024
COUNTER Newsletter, September 2024
COUNTER newsletter for September 2024 includes Release 5.1 news, new validation tool, focus groups and ways to get involved.
13th September 2024
Conference video: Introduction to COUNTER audits
Learn about COUNTER audits in this introductory video from the 2024 COUNTER conference. The questions…
12th September 2024
Survey shows continued happiness with COUNTER
The COUNTER community continues to be happy with COUNTER. In our latest satisfaction survey 86%…
5th September 2024
Find us at: Plan S and Beyond for Publishers and Societies
Tasha will be chairing the Plan S and Beyond for Publishers and Societies seminar on…
3rd September 2024
Code of Practice for Research Data
The COUNTER team has migrated the Code of Practice for Research Data from PDF format…
2nd September 2024
COUNTER is leaving X
From the end of September COUNTER is leaving X (formerly known as Twitter). In the…
29th August 2024
Learn about COUNTER’s supporters and become a sponsor
Over the 21 years of COUNTER’s existence we have benefitted from the generous support of…
26th August 2024
Out of office – please be patient!
Tasha is going to be travelling from the 5th to the 19th of September. This…
23rd August 2024
Release 5.1 Validation Tool
We are extremely pleased to announce that we have updated the COUNTER Validation Tool to…
19th August 2024
Find us at: ALPSP Conference 2024
Tasha will be at the ALPSP Conference & Awards 2024 from the 11th to the…
13th August 2024
Guest post: COUNTER API (sushi) validation
In this guest post, Beda Kosata from our partner Big Dig Data, the developers of…
8th August 2024
Best practice guidance: syndicated usage
Our new best practice guidance focuses on syndicated usage. COUNTER has always tried to reflect…
1st August 2024
Join a COUNTER focus group
We are starting focus groups to gather the views of the COUNTER community on key…
31st July 2024
Find us at: OASPA Conference 2024
Tasha will be at the ALPSP Conference & Awards 2024 from the 16th to the…
23rd July 2024
COUNTER on the Scholarly Kitchen
Read the interview between COUNTER’s Executive Director and the Scholarly Kitchen’s Alice Meadows, from April 2024.
18th July 2024
COUNTER guides are in six languages
We’re regularly told that the COUNTER community values our Friendly Guides – but did you…
11th July 2024
Thank you for feedback on syndicated usage policy
Thank you to everyone who provided feedback on our recent policy consultation on syndicated usage.…
8th July 2024
Conference Video: Code of Practice for Research Data
If you’ve heard about the public consultation about merging the Code of Practice for Research…
1st July 2024
COUNTER API (sushi) server for R5.1
The Celus team have updated their demo COUNTER API (sushi) server to support Release 5.1 of the COUNTER Code of Practice.
27th June 2024
Find us at: Make Data Count Summit
Tasha is going to be attending the Make Data Count Summit on the 5th and…
20th June 2024
First COUNTER conference attracts positive feedback
In conference feedback, 86% of respondents rated it very good or excellent, but asked for more introductory topics. We take a look at what you said about the first COUNTER conference.
10th June 2024
Satisfaction survey
Our annual satisfaction survey is now open – please let us know how we’re doing…
7th June 2024
COUNTER Newsletter, June 2024
You might have noticed that the COUNTER team has had a busy few months, with…
30th May 2024
COUNTER Commits to the Principles of Open Scholarly Infrastructure
COUNTER is a community-led organisation and our Code of Practice is the industry standard for…
27th May 2024
COUNTER Validation Tool: Request for Proposals
Our Validation Tool is an essential service to the community, helping publishers and libraries validate…
23rd May 2024
Annual General Meeting 2024
The Directors’ Reports, including financial accounts, and the draft minutes from our Annual General Meeting…
21st May 2024
Reflections on the first COUNTER conference
Tasha and Siân reflect on our first ever COUNTER Conference, which was held last Thursday.
10th May 2024
Find us at: publisherspeak UK 2024
Tasha is going to be at the publisherspeak UK 2024 conference on the 21st of…
9th May 2024
Consultation: Code of Practice for Research Data
Background The COUNTER Code of Practice for Research Data provided a key milestone in data…
2nd May 2024
Policy Consultation: Syndicated Usage
We know that content syndication is becoming ever-more popular, and that means COUNTER needs to…
29th April 2024
Introducing COUNTER Metrics
COUNTER has been around since 2003, and we’ve always been known as Project COUNTER. That’s…
22nd April 2024
Infra Finder: a new hub for open infrastructure and standards
Invest in Open Infrastructure (IOI) has launched their latest tool, Infra Finder, which is foster…
28th March 2024
Annual General Meeting and COUNTER Conference 2024
We will be holding our Annual General Meeting online on Thursday 16 May 2024 at…
22nd March 2024
COUNTER Newsletter, March 2024
We are nearly three months into 2024 so it is time for another COUNTER newsletter.…
19th January 2024
COUNTER Conference: Call for Speakers
As we shared with you in December, we are running our first ever COUNTER Conference…
7th January 2024
Welcome to Siân Harris
We’re absolutely delighted to welcome Siân Harris on board as our new Communications and Engagement…
14th December 2023
Happy Holidays from COUNTER
It’s December, which means holiday season is upon us, which in turn means the COUNTER…
23rd November 2023
COUNTER Release 5.1: What You Need To Know
If you missed the recent webinar on Release 5.1: what you need to know, don’t…
22nd September 2023
COUNTER Newsletter, September 2023
September always feels like back-to-school season, and in this edition of the COUNTER newsletter I’ve…
5th June 2023
COUNTER Newsletter, June 2023
How is it already June? After the excitement of Release 5.1 going live, and of…
15th May 2023
Annual General Meeting 2023
The Directors’ Reports, including financial accounts, and the draft minutes from our 2023 Annual General…
5th May 2023
Release 5.1 is Live
I’m delighted to let you know that after eighteen months of planning, public consultation, and…
9th March 2023
COUNTER Newsletter, March 2023
It’s been a very busy few months, which means lots of news! You’ll find information…
15th December 2022
COUNTER Newsletter, December 2022
As we close in on the end of 2022, the COUNTER team wishes you all…
19th October 2022
Community Feedback on COUNTER Release 5.1
During summer 2022 we sent out a community consultation for Release 5.1 of the COUNTER…
19th August 2022
COUNTER Newsletter, August 2022
It’s been a while since our last newsletter but the COUNTER team have been beavering…
30th April 2022
Annual General Meeting 2022
The Directors’ Reports, including financial accounts, and the draft minutes from our 2022 Annual General…
12th February 2022
Old AGM minutes
Minutes of COUNTER Annual General Meetings from 2019 to 2021 are available to download below.…
7th December 2021
Case study: analysing the ‘Big Deal’ using COUNTER Reports
Expenditure on ‘big deals’ accounts for a large part of library acquisition budgets, and in…
7th November 2021
Case study: the value of COUNTER data to content and platform providers
In this case study, a variety of publishers, aggregators and technology providers share how they…
7th October 2021
Case study: Strategic use of COUNTER data
COUNTER usage data is an important tool in a library’s data warehouse, not only in…
7th September 2021
Case study: COUNTER data and big deals at the University of Liverpool
Jeff Woods, Usage Analyst in Libraries, Museums and Galleries at the University of Liverpool, developed…
1st January 2020
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