About ISU Alert - ISU Alert
About ISU Alert
Emergency notifications
The ISU Alert system quickly notifies Iowa State University students, faculty and staff of potentially dangerous situations. ISU Alert complements other forms of emergency notification, including warning sirens, public address announcements, the university homepage, personal communication, and signage. Iowa State University provides the ISU Alert service at no charge. Users who opt-in for text messages or calls to a cell phone may incur a fee, depending on their wireless provider.
Alert messages
ISU's Department of Public Safety initiates emergency notifications. Alert messages are sent from:
Email: ISU Alerts (
isualerts@iastate.edu
Text: 226787 or 67283
If the line is busy, ISU Alert will try two more times.
If the call goes to voicemail, ISU Alert will leave a message.
Note: Add these numbers to your contacts under "ISU Alert."
Content
You will typically receive at least two messages via each of the notification methods you have specified: an initial alert informing you of the emergency; and subsequent messages with more information, and/or an "all clear" indicating the incident has been resolved.
Check the
ISU Alert homepage
and university social media accounts for updates during an emergency.
Verify your ISU Alert contact information
Iowa State students, faculty, and staff may receive alerts via a phone call (cell or landline), text message and email. The information you provide is not shared or used for anything but the ISU Alert notification system.
For students
For employees
Update your emergency contacts
Sign in to Workday
Select "Contact" on your profile page
Select "Emergency Contacts"
Provide contact information for up to five people. In an emergency, officials will start at the top of your list and keep trying until they reach someone.
FAQ: Eligibility and troubleshooting
Only Iowa State University students, faculty and staff with "active" status are eligible to receive ISU Alert messages. Review your ISU Alert settings in AccessPlus to make sure notification info (text, phone, email) is up to date.
Students:
Enrolled in at least one ISU course for a semester, and at least one of the following:
10 or fewer days prior to the start of enrolled semester
7 or fewer days past the end of enrolled semester
Enrolled class is in session
Enrolled summer course in session
Faculty and staff:
Currently employed
Temporary and student employees:
Paid and within two months of last paycheck
Parents, the general public, and inactive status students, faculty and staff should refer to the
ISU Alert homepage
and university social media channels for emergency status and updates.
Check the
ISU Alert homepage
for emergency updates.
If your status is "active," contact the appropriate office:
University Human Resources
(faculty and staff)
Registrar's Office
(students)
If your status is "inactive," you are not eligible to receive alerts.
Social media emergency communications
X/Twitter (@ISUPD)
X/Twitter (@IowaStateUNews)
X/Twitter (@IowaStateU)
Facebook (@ISUPD)
Facebook (@IowaStateU)
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