Access Resources/Common Problems - Off-Campus Access - Library Guides at University of Missouri Libraries
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Off-Campus Access: Access Resources/
Common Problems
Access Resources/
Common Problems
Access to Library Resources
Common Access Problems
Common Error Messages
EzProxy Bookmarklet
Alumni/Extension/Retirees
Canvas & E-Reserves
Ebsco Ebook Downloading
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Conditions of Use for E-Resources
Electronic resources are available to University of Missouri (MU) students, faculty, staff, and library users in accordance with the publisher's license terms and conditions. Users have an obligation to read, be aware of, and observe the terms and conditions of use for all electronic resources.
You MUST
Use the resources for personal, educational, or research purposes ONLY
Check the license terms on this website for permitted uses and prohibited uses
Comply with restrictions on use, copying, reproduction, distributions, and alteration
Comply with all applicable laws concerning copyright and intellectual property
You MUST NOT
Systematically or programmatically or massively copy any of these resources
Sell or otherwise make commercial use of these resources
Access to Library Resources
Off-campus (remote) access to subscribed resources is available to faculty, staff and currently enrolled MU students.
Two ways to access library resources from off-campus:
Proxy server - Click on the link to any of our online resources from off-campus and you will be required to login with your username (myzou username and password).
VPN
(Virtual Private Networking - Cisco AnyConnect) - Provided free by the MU Division of Information Technology, the VPN allows you to access the MU network with an outside Internet Service Provider.
Common Access Problems
Many times, pages not loading is an issue relating to the web browser:
Try a different web browser
Clear the
cache
Check a different computer in the department/building
Bookmarked site is not connecting:
Most URLs from online resources are not persistent - they do not last for a long period of time and access requires authentication.
Start from the
MU Libraries' website
to access the resource.
Resource is unavailable
Report the problem
Common Error Messages
"Authentication Failed" Error Message
Login with your myZou username/password, not the email address or password.
Check the spelling of the password; it is case sensitive.  Test by logging in to
myZou
If these steps do not help, contact the Division of Information Technology Help Desk  (882-5000) to check the account.
"Account not recognized as affiliated with MU" Error Message
This means that the username/password is not assigned to a person who is currently affiliated with MU (e.g., not a currently enrolled student, currently employed faculty/staff, emeriti or current courtesy appointment).  Departments can process the necessary paperwork to provide courtesy appointments for faculty not yet on the payroll.
To access, students must be enrolled in the current semester or a future semester.
Faculty and staff must be currently employed by MU to access.  Emeriti faculty can also access.
Retirees cannot access.
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Sep 30, 2024 10:51 AM
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