Alameda County Social Services Agency
Welcome to Alameda County Social Services Agency
What can we help you with today?
Agency Updates
APR 24
New Chip and Tap EBT cards are coming starting February 2025!
To reduce electronic benefit theft, the California Department of Social Services (CDSS) is upgrading EBT cards to Chip and Tap enabled cards starting from late February 2025 with mass card replacement mailings. Current EBT cardholders can expect to receive their new EBT card in the mail and do not need to visit a Social Services Agency (SSA) office to receive the updated card unless the cardholder is using the SSA office as their mailing address.
For more information about this change is available here:
Spanish
Farsi
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Cambodian
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Agency Updates
APR 24
Alameda County Social Services Agency Career Opportunities Page
Alameda County Social Services Agency (SSA) has developed a dedicated page to provide updates on current employment opportunities within our Agency. If you are a dedicated public servant and love working with the community, check out our open positions and apply today!
Here is the direct link:
Or click on the Learn More button to visit our
careers
page directly.
Agency Updates
APR 24
Full Scope Medi-Cal Expansion Freeze for Individuals Without Satisfactory Immigration Status
Starting January 1, 2026, new applicants 19 years of age or older who do not have Satisfactory Immigration Status (SIS) or are unable to provide verification that they have SIS will no longer be able to enroll into full scope Medi-Cal. Individuals who do not have SIS or are unable to provide verification that they have SIS and apply on or after January 1, 2026, will only be eligible to restricted scope Medi-Cal, which covers emergency related and pregnancy related services.
Individuals who are already enrolled into full scope Medi-Cal prior to January 1, 2026, will be able to keep their full scope Medi-Cal, regardless of their immigration status, if they continue to meet all other requirements, including completing Medi-Cal renewal requirements.
Additionally, children under the age of 19 and pregnant individuals who apply for Medi-Cal on or after January 1, 2026, will continue to be eligible for full scope Medi-Cal, regardless of their immigration status, if they meet all other eligibility requirements. Pregnant individuals will be able to keep their full scope Medi-Cal for the duration of their pregnancy and their one-year postpartum period.
Click here to learn more about Medi-Cal eligibility criteria
Agency Updates
APR 24
Asset Limit Reinstatement for Non-MAGI Medi-Cal Members
Effective January 1, 2026, the asset limit test will be reinstated for all Non-MAGI Medi-Cal programs, including Long Term Care (LTC) and Medicare Savings Programs (MSPs), except for the Pickle, Disabled Adult Child (DAC), and Disabled Widow/er (DW) programs.
The asset limits will be set at $130,000 for one person and $65,000 for each additional household member (up to a maximum of 10 people) for the impacted Non-MAGI Medi-Cal programs. Individuals who apply for Non-MAGI Medi-Cal on or after January 1, 2026, will be required to provide asset information and verification at application. Members who are currently enrolled in Non-MAGI Medi-Cal will be required to provide asset information and verification at their next annual renewal in 2026.
Please visit the Department of Health Care Services’ (DHCS’) Asset Limit
Frequently Asked Questions site
for common questions and answers about the reinstatement of the asset limit for Non-MAGI Medi-Cal programs.
Click here to learn more about Medi-Cal eligibility criteria
Agency Updates
APR 24
EBT SCAM ALERT
If you are an EBT cardholder and receive a text, call or email asking for your card number, PIN or any personal information, do NOT provide it. There are reports of an EBT scam and attempts to steal benefits. Alameda County Social Service Agency (ACSSA) will never ask for this information through phone, text, or email. EBT cardholders should never provide personal information to unknown third parties. For any questions regarding your EBT card, please call (877) 328-9677 or
click here
for more information and click
here
to view the flyer. For information available in other languages click on the name of the languages listed:
Spanish
Cambodian
Vietnamese
Traditional Chinese
Tagalog
, and
Pashto
Remember to download the ebtEDGE mobile application on the
App Store
or
Google Play Store
to further protect your benefits!
New EBT CHIP/TAP Cards will be issued to cardholders soon.  More information about this change is available here:
Cambodian
Chinese
Farsi
Spanish
Tagalog
Vietnamese
More Ways to Contact Us
2024-108 Department of Children and Family Services Audit Report
Abuse & Protection
Health & Food
Older Adults & Disabled
Refugees, Immigrants & Asylees
Shelter & Housing
Veterans
Work & Money
Youth Services
We are here to help.
Our mission is to provide essential support, helping individuals, families and communities meet basic needs in times of challenge and move forward with stability, dignity and purpose.
We serve one in three Alameda County residents, totaling to approximately 523,000 people. We work collectively and in partnership with over 150 organizations to serve the needs of the community.
Find out more
Events
Get Involved
Featured event
Apr
15
Tax Filing Deadline
April 15, 2026
All County Offices
Apr
30
April is Child Abuse Prevention Month
April 1, 2026 - April 30, 2026
All County Offices
May
13
Commission on the Status of Women Meeting
Second Wednesday of each month - 6:30 PM - 8:30 PM
Commissions
Hybrid Meeting
May
11
Advisory Commission on Aging
Second Monday of each month - 9:30 am - 12:00 pm
Commissions
Older Adults
In-Person and Online
View all
Get in touch
Visit or Contact Us
Speak with Alameda County Social Services Agency staff directly to ask questions or get more information about our services and departments. Visit our Contact Us page for more information.
Eastmont Town Center - Adult & Aging Services
6955 Foothill Boulevard, Suite 143
Oakland, CA 94605
510-577-1900
Eastmont Town Center - Self-Sufficiency Center
6955 Foothill Boulevard, Suite 100
Oakland, CA 94605
510-383-5300
Gail Steele Multi-Service Center (formerly Eden Area)
24100 Amador Street
Hayward, CA 94544
510-670-6000
Enterprise Self-Sufficiency Center
8477 Enterprise Way, Oakland, CA 94621
510-639-1090
Fremont Office
39155 Liberty Street, Suite C330
Fremont, CA 94536
510-795-2428
Livermore Self-Sufficiency Center
2499 Constitution Dr.
Livermore, CA 94551
925-455-0747
Thomas L. Berkley Square (North Oakland)
2000 San Pablo Avenue
Oakland, CA 94612
510-891-0700
Edgewater Drive
Public Access to this Office is Not Permitted
7751 Edgewater Drive
Oakland, CA 94621
510-208-0995
Jackson St.
1111 Jackson St.
Oakland, CA 94607
510-271-9100