The dashboard shows how local departments of social services (LDSS) respond to APS reports and investigations. It uses charts and visuals to make the information easy to understand.
The dashboard can help answer questions about how well LDSS is following state rules. It also lets LDSS compare how they are doing with others in the same region or of a similar size across Virginia. Because the dashboard is public, anyone can see the information. This supports program integrity and transparency.
Reports
FAQs
The APS Dashboard is a public facing application that provides information and compliance metrics for 120 local departments of social services (LDSS) APS units located in the Commonwealth.
Dashboards provide a visual representation of how LDSS are performing when providing APS to vulnerable adults. They answer questions about an LDSS’s compliance with state mandates and regulations and enable LDSS the opportunity to compare their performance with other LDSS within their region or of comparable size throughout Virginia. Many state APS programs publish dashboards.
Having a public facing dashboard enables community members, policy makers, and others to view these statistics. A public dashboard facilitates transparency and accountability for APS programs.
The dashboard will be posted approximately 45 days after the end of the quarter. For at least 12 months after the first dashboard is posted, the APS Division staff will issue a broadcast on FUSION to notify the LDSS that the quarterly dashboard is available on the APS Division public site. Once LDSS become familiar to the posting schedule, the method of notification may change.
The dashboard will be posted in February 2023 and then quarterly thereafter.
The quarters are based on the state fiscal year SFY beginning July 1 and ending June 30.
- Quarter 1: July 1-September 30
- Quarter 2: October 1-December 31
- Quarter 3: January 1-March 31
- Quarter 4: April 1-June 30
The investigation shall be completed and a disposition assigned by the local department within 45 calendar days of the date the report was received. If the investigation is not completed within 45 calendar days, the local department shall document reasons for the delay. The disposition shall be entered into the APS case management information system no later than five working days of the conclusion of the investigation.
On-going contacts are registration notes where the note type is face to face, home visit, office visit, or phone call and the contact with is client, POA, guardians, conservator, father, mother, daughter, son, spouse, wife, or husband. Currently this information is found in the “ASAPS APS Monthly Client Visit” report.
No, the dashboard report posted on the public site is agency driven so the results for a specific quarter at the agency level only will be visible. The “ASAPS APS Dashboard” report that LDSS can run will provide all case data on the detailed report including the primary and secondary workers.
This project was supported by the Administration for Community Living (ACL), U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $2,205,652 with 100 percent funding by ACL/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by ACL/HHS, or the U.S. Government.