Grievance Redressal - GNA University
Source: https://www.gnauniversity.edu.in/grievance-redressal
Archived: 2026-04-23 17:17
Grievance Redressal - GNA University
Sri Hargobindgarh, Phagwara-Hoshiarpur Road, Phagwara, Punjab 144401.
info@gnauniversity.edu.in
+91 9876200089
Ombudsperson
e-Samadhan Portal
Grievance
Redressal
As per the regulations on Grievance Redressal 2012, issued vide the Gazette of India on 23 March 2013, GNA University has set up a Grievance Redressal Mechanism to address the complaints / grievances of students and staff in judicious manner.
All the complaints which may affect the performance and general development of a student are admitted for redressal.
S.No.
Name
Designation
Status in Commitee
1
Dr. Vikrant Sharma
Dean, School Of Engineering, Design And Automation - (Engineering)
Chairperson
2
Dr. Sameer Varma
Dean, GNA Business School
Member
3
Dr. Anuranjan Sharda
Professor, School Of Engineering, Design And Automation - (Design)
Member
4
Dr. Parm Preet
Hod, School Of Physical Education And Sports
Member
5
Dr. Disha Khanna
Associate Professor, School Of Liberal Arts
Member Secretary
6
Mr. Sukhpreet Singh
Assistant Professor, Gna School Of Pharmacy
Member
7
YADAV KUMAR RANA (BCA) (GU-2022-3004)
Student Representative
Special Invitee
Grievance Redressal Mechanism For Students
1. In the first instance the grievances of students will be settled at the Departmental level by the Head of the Department or Dean of the Faculty. An aggrieved student would be required to submit his/her complaint in writing.
2. Any grievance related to Hostels shall be first considered by the Chief Warden/ Dean Students Welfare.
3. In case a student is not satisfied, or the grievance remain unattended, he/she may represent his/ her case to the Registrar (through the Head/Dean of the Faculty), or through Dean Student Welfare, in case of a grievance regarding Hostels, in writing who will forward the same to the Grievance Redressal Committee for necessary action.
Grievance Redressal Mechanism For Teaching Staff
1. In case of the teachers, the grievances will be settled in the first instance by the Dean of the Faculty.
2. In case the grievance remain unattended at the level of Head of Department/ Dean of the Faculty, or the teacher is not satisfied with the outcome, he/ she may represent his/ her case to the Registrar through the Dean of Faculty who will refer the case to the Grievance Redressal Committee.
Grievance Redressal Mechanism For Non-Teaching Staff
1. In case of a non-teaching employee the grievance will be settled in the first instance, at the level of Head of the concerned Section.
2. In case the grievance remain unattended at the level of the Head of the concerned section, or the employee is not satisfied with the outcome, he/she may represent his/ her case to the Registrar through the Head of the concerned section, who will forward the case to the Grievance Redressal Committee.
Procedure for submission of complaints, If the complainant is not satisfied at the Dean/Head level :
1. Any aggrieved student may submit an application giving details along with supporting documents of the complainant addressed to the Chairman of the Grievance Redressal Committee. The application may be handed over to the Registrar. The registrar office would be responsible for forwarding the application to the Chairman.
Procedure to be adopted by Grievance RedressalCommittee :
1. The Grievance redressal committee shall fix a date of hearing the complaint.
2. The date of hearing shall be communicated to registrar and the aggrieved person either in writing or electronically.
3. An aggrieved student may appear in person
4. Grievance redressal committee shall ensure speedy disposal of every application within a months time.
5. On the conclusion of proceedings, the Grievance redressal committee shall pass such order as it may deem fit to redress the complaint.
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About Us
GNA University – Developing your potential is integral part of our curriculum fostering the paradigms of multiple intelligence, the top private University in north India.
Contact Info
Sri Hargobindgarh, Phagwara-Hoshiarpur Road, Phagwara, Punjab 144401.
+91 9876200089
admissions@gnauniversity.edu.in
S. No.
Day
Timings
Event
1
December 3, 2022
9:00 AM to 10:00 AM
Registrations and Breakfast
2
December 3, 2022
10:30 AM to 11:30 AM
Inauguration
3
December 3, 2022
11:30 Onwards
Hackathon Begins
4
December 3, 2022
2:00 PM to 2:30 PM
Session 1 - Angular Technology
5
December 3, 2022
2:30 PM to 3:30 PM
Lunch
6
December 3, 2022
3:30 PM Onwards
Hackathon Continues
7
December 3, 2022
4:30 PM to 5:00 PM
Session 2 - Node JS Technology
8
December 3, 2022
5:00 PM to 5:30 PM
Session 3 Android and Flutter
9
December 3, 2022
5:30 PM to 7:00 PM
Hackathon Continues
10
December 3, 2022
7:00 PM to 7:30 PM
Session 4 - React Technology
11
December 3, 2022
7:30 PM to 8:00 PM
Session 5 - Web Frameworks
12
December 3, 2022
8:00 PM to 9:00 PM
Dinner
13
December 3, 2022
9:00 PM to 10:00 PM
Hackathon Continues
14
December 3, 2022
10:00 PM to 11:00 PM
Bonfire
15
December 3, 2022
11:00 PM Onwards
Hackathon Continues
16
December 4, 2022
2:00 AM to 2:30 AM
Midnight Snacks
17
December 4, 2022
2:30 AM Onwards
Hackathon Continues
18
December 4, 2022
9:00 AM to 9:30 AM
Breakfast
19
December 4, 2022
9:30 AM to 10:45 AM
Project Wind Up
20
December 4, 2022
11:00 AM
Project Submission
21
December 4, 2022
11:30 AM to 1:00 PM
Top 15 Selection
22
December 4, 2022
1:00 PM to 2:00 PM
Lunch
23
December 4, 2022
2:00 PM to 4:00 PM
Judging
24
December 4, 2022
4:00 PM to 5:30 PM
Results, Announcements, Prizes and Closing Note
25
December 4, 2022
5:30 PM to 6:00 PM
Wrap Up
Sri Hargobindgarh, Phagwara-Hoshiarpur Road, Phagwara, Punjab 144401.
info@gnauniversity.edu.in
+91 9876200089
Ombudsperson
e-Samadhan Portal
Grievance
Redressal
As per the regulations on Grievance Redressal 2012, issued vide the Gazette of India on 23 March 2013, GNA University has set up a Grievance Redressal Mechanism to address the complaints / grievances of students and staff in judicious manner.
All the complaints which may affect the performance and general development of a student are admitted for redressal.
S.No.
Name
Designation
Status in Commitee
1
Dr. Vikrant Sharma
Dean, School Of Engineering, Design And Automation - (Engineering)
Chairperson
2
Dr. Sameer Varma
Dean, GNA Business School
Member
3
Dr. Anuranjan Sharda
Professor, School Of Engineering, Design And Automation - (Design)
Member
4
Dr. Parm Preet
Hod, School Of Physical Education And Sports
Member
5
Dr. Disha Khanna
Associate Professor, School Of Liberal Arts
Member Secretary
6
Mr. Sukhpreet Singh
Assistant Professor, Gna School Of Pharmacy
Member
7
YADAV KUMAR RANA (BCA) (GU-2022-3004)
Student Representative
Special Invitee
Grievance Redressal Mechanism For Students
1. In the first instance the grievances of students will be settled at the Departmental level by the Head of the Department or Dean of the Faculty. An aggrieved student would be required to submit his/her complaint in writing.
2. Any grievance related to Hostels shall be first considered by the Chief Warden/ Dean Students Welfare.
3. In case a student is not satisfied, or the grievance remain unattended, he/she may represent his/ her case to the Registrar (through the Head/Dean of the Faculty), or through Dean Student Welfare, in case of a grievance regarding Hostels, in writing who will forward the same to the Grievance Redressal Committee for necessary action.
Grievance Redressal Mechanism For Teaching Staff
1. In case of the teachers, the grievances will be settled in the first instance by the Dean of the Faculty.
2. In case the grievance remain unattended at the level of Head of Department/ Dean of the Faculty, or the teacher is not satisfied with the outcome, he/ she may represent his/ her case to the Registrar through the Dean of Faculty who will refer the case to the Grievance Redressal Committee.
Grievance Redressal Mechanism For Non-Teaching Staff
1. In case of a non-teaching employee the grievance will be settled in the first instance, at the level of Head of the concerned Section.
2. In case the grievance remain unattended at the level of the Head of the concerned section, or the employee is not satisfied with the outcome, he/she may represent his/ her case to the Registrar through the Head of the concerned section, who will forward the case to the Grievance Redressal Committee.
Procedure for submission of complaints, If the complainant is not satisfied at the Dean/Head level :
1. Any aggrieved student may submit an application giving details along with supporting documents of the complainant addressed to the Chairman of the Grievance Redressal Committee. The application may be handed over to the Registrar. The registrar office would be responsible for forwarding the application to the Chairman.
Procedure to be adopted by Grievance RedressalCommittee :
1. The Grievance redressal committee shall fix a date of hearing the complaint.
2. The date of hearing shall be communicated to registrar and the aggrieved person either in writing or electronically.
3. An aggrieved student may appear in person
4. Grievance redressal committee shall ensure speedy disposal of every application within a months time.
5. On the conclusion of proceedings, the Grievance redressal committee shall pass such order as it may deem fit to redress the complaint.
Form
Close
About Us
GNA University – Developing your potential is integral part of our curriculum fostering the paradigms of multiple intelligence, the top private University in north India.
Contact Info
Sri Hargobindgarh, Phagwara-Hoshiarpur Road, Phagwara, Punjab 144401.
+91 9876200089
admissions@gnauniversity.edu.in
S. No.
Day
Timings
Event
1
December 3, 2022
9:00 AM to 10:00 AM
Registrations and Breakfast
2
December 3, 2022
10:30 AM to 11:30 AM
Inauguration
3
December 3, 2022
11:30 Onwards
Hackathon Begins
4
December 3, 2022
2:00 PM to 2:30 PM
Session 1 - Angular Technology
5
December 3, 2022
2:30 PM to 3:30 PM
Lunch
6
December 3, 2022
3:30 PM Onwards
Hackathon Continues
7
December 3, 2022
4:30 PM to 5:00 PM
Session 2 - Node JS Technology
8
December 3, 2022
5:00 PM to 5:30 PM
Session 3 Android and Flutter
9
December 3, 2022
5:30 PM to 7:00 PM
Hackathon Continues
10
December 3, 2022
7:00 PM to 7:30 PM
Session 4 - React Technology
11
December 3, 2022
7:30 PM to 8:00 PM
Session 5 - Web Frameworks
12
December 3, 2022
8:00 PM to 9:00 PM
Dinner
13
December 3, 2022
9:00 PM to 10:00 PM
Hackathon Continues
14
December 3, 2022
10:00 PM to 11:00 PM
Bonfire
15
December 3, 2022
11:00 PM Onwards
Hackathon Continues
16
December 4, 2022
2:00 AM to 2:30 AM
Midnight Snacks
17
December 4, 2022
2:30 AM Onwards
Hackathon Continues
18
December 4, 2022
9:00 AM to 9:30 AM
Breakfast
19
December 4, 2022
9:30 AM to 10:45 AM
Project Wind Up
20
December 4, 2022
11:00 AM
Project Submission
21
December 4, 2022
11:30 AM to 1:00 PM
Top 15 Selection
22
December 4, 2022
1:00 PM to 2:00 PM
Lunch
23
December 4, 2022
2:00 PM to 4:00 PM
Judging
24
December 4, 2022
4:00 PM to 5:30 PM
Results, Announcements, Prizes and Closing Note
25
December 4, 2022
5:30 PM to 6:00 PM
Wrap Up