Information About Your Doctor’s Office Visit | NYU Langone Health
Source: https://nyulangone.org/patient-family-support/information-about-your-doctors-office-visit
Archived: 2026-04-23 17:17
Information About Your Doctor’s Office Visit | NYU Langone Health
We use cookies and similar tools to give you the best website experience. By using our site, you accept our
Websites Privacy Policy
.
We use cookies and similar tools to give you the best website experience. By using our site, you accept our
Websites Privacy Policy
.
If you need help accessing our website, call
Open accessibility Menu. Please wait while loading the accessibility menu.
Accessibility Menu not currently available on this page. If you need help, call
855-698-9991
Skip to main content
Information About Your Doctor’s Office Visit
Find more information about doctors’ office visits at many of our NYU Langone locations.
What information do I need to provide when scheduling an appointment?
patient’s name
patient’s date of birth
patient’s address
brief description of the reason for the appointment
home and alternate phone numbers
patient’s health insurance information
What should I bring with me to my appointment?
You should bring copies of all pertinent medical records such as doctors’ notes and laboratory and imaging results, including actual films. This information helps your doctor to understand your medical history, make a diagnosis, and suggest treatment options.
You should also bring your insurance card, as well as a referral and precertification information, if applicable. If you have chosen to complete the
patient forms
in advance, please remember to bring them to your appointment.
How early should I arrive to my appointment?
When you schedule your visit, our appointment coordinators will tell you when you should arrive and how you can prepare. In general, please plan on arriving 15 minutes prior to your scheduled appointment time.
Will someone call me to remind me about my scheduled appointment?
Many of our practices use TeleVox, an electronic appointment reminder system. You will receive an appointment reminder call two days in advance.
I am new to NYU Langone. Will I need to complete any forms?
Yes, you will be asked to review and complete various forms when you arrive at the practice such as:
Faculty Group Practice Patient Demographic Form
NYU Langone Medical Center Electronic Health Information System Consent Form
Faculty Group Practice Financial Policies
Patient Responsibility Form
Notice of Privacy Practices Acknowledgment
Many of these forms can be reviewed and completed prior to your appointment by visiting our
patient forms
.
What insurance plans do you accept?
Doctors at NYU Langone participate in most major insurance plans. Our appointment coordinators can review insurance information with you when scheduling your appointment.
What is the policy if you miss your appointment?
If you are unable to keep your appointment, please call your doctor’s office as soon as possible. If you miss your appointment and do not call to cancel, additional fees may apply.
Why did I receive a bill for a doctor that I did not see?
You may receive services at NYU Langone such as anesthesia, radiology testing, pathology, or other services. These doctors provide vital services and are involved in your care—even though you may not see them face-to-face—so there may be additional charges for their services.
Who can I call if I have a billing question?
For billing-related questions, please call
877-648-2964
.
What forms of payments do you accept?
For your convenience, our practices accept cash, personal checks, money orders, and credit cards including Visa, MasterCard, Discover, and American Express. We do not accept traveler’s checks. We will charge your credit card only for the amount you authorize. Payment plans also may be arranged through our onsite billing coordinator.
Can I access my medical information online?
Yes, all of our practices use the patient portal
NYU Langone Health MyChart
. You can access it using a desktop or laptop computer, or download the
NYU Langone Health app
on your Apple
®
or Android™ device.
By logging into the NYU Langone Health app with your MyChart account, you can:
schedule or change appointments, including
Virtual Urgent Care visits
schedule and reschedule most
imaging exams
, as well as view preparation instructions and imaging exam results
participate in a video visit with certain types of doctors, including some of our
psychiatrists and psychologists
, surgeons, and
weight management experts
view your test and lab results
access your medical records, medications, immunizations, and more
request prescription refills
send secure messages to your doctor’s office
access your billing statements and make payments
How can I get a copy of my test results and medical records?
To receive a copy of your test results and medical records, please call your doctor’s office. You will need to sign a consent form to release this information if your records are being sent to another office or hospital. You can also login to your
NYU Langone Health MyChart
account to view recent test results.
What do I do if I run out of my medications?
Prescription refill requests can be submitted via
NYU Langone Health MyChart
, or you can call your doctor’s office to request a refill.
We can help you find a doctor.
Call
646-929-7800
or
browse our specialists
.
We use cookies and similar tools to give you the best website experience. By using our site, you accept our
Websites Privacy Policy
.
We use cookies and similar tools to give you the best website experience. By using our site, you accept our
Websites Privacy Policy
.
If you need help accessing our website, call
Open accessibility Menu. Please wait while loading the accessibility menu.
Accessibility Menu not currently available on this page. If you need help, call
855-698-9991
Skip to main content
Information About Your Doctor’s Office Visit
Find more information about doctors’ office visits at many of our NYU Langone locations.
What information do I need to provide when scheduling an appointment?
patient’s name
patient’s date of birth
patient’s address
brief description of the reason for the appointment
home and alternate phone numbers
patient’s health insurance information
What should I bring with me to my appointment?
You should bring copies of all pertinent medical records such as doctors’ notes and laboratory and imaging results, including actual films. This information helps your doctor to understand your medical history, make a diagnosis, and suggest treatment options.
You should also bring your insurance card, as well as a referral and precertification information, if applicable. If you have chosen to complete the
patient forms
in advance, please remember to bring them to your appointment.
How early should I arrive to my appointment?
When you schedule your visit, our appointment coordinators will tell you when you should arrive and how you can prepare. In general, please plan on arriving 15 minutes prior to your scheduled appointment time.
Will someone call me to remind me about my scheduled appointment?
Many of our practices use TeleVox, an electronic appointment reminder system. You will receive an appointment reminder call two days in advance.
I am new to NYU Langone. Will I need to complete any forms?
Yes, you will be asked to review and complete various forms when you arrive at the practice such as:
Faculty Group Practice Patient Demographic Form
NYU Langone Medical Center Electronic Health Information System Consent Form
Faculty Group Practice Financial Policies
Patient Responsibility Form
Notice of Privacy Practices Acknowledgment
Many of these forms can be reviewed and completed prior to your appointment by visiting our
patient forms
.
What insurance plans do you accept?
Doctors at NYU Langone participate in most major insurance plans. Our appointment coordinators can review insurance information with you when scheduling your appointment.
What is the policy if you miss your appointment?
If you are unable to keep your appointment, please call your doctor’s office as soon as possible. If you miss your appointment and do not call to cancel, additional fees may apply.
Why did I receive a bill for a doctor that I did not see?
You may receive services at NYU Langone such as anesthesia, radiology testing, pathology, or other services. These doctors provide vital services and are involved in your care—even though you may not see them face-to-face—so there may be additional charges for their services.
Who can I call if I have a billing question?
For billing-related questions, please call
877-648-2964
.
What forms of payments do you accept?
For your convenience, our practices accept cash, personal checks, money orders, and credit cards including Visa, MasterCard, Discover, and American Express. We do not accept traveler’s checks. We will charge your credit card only for the amount you authorize. Payment plans also may be arranged through our onsite billing coordinator.
Can I access my medical information online?
Yes, all of our practices use the patient portal
NYU Langone Health MyChart
. You can access it using a desktop or laptop computer, or download the
NYU Langone Health app
on your Apple
®
or Android™ device.
By logging into the NYU Langone Health app with your MyChart account, you can:
schedule or change appointments, including
Virtual Urgent Care visits
schedule and reschedule most
imaging exams
, as well as view preparation instructions and imaging exam results
participate in a video visit with certain types of doctors, including some of our
psychiatrists and psychologists
, surgeons, and
weight management experts
view your test and lab results
access your medical records, medications, immunizations, and more
request prescription refills
send secure messages to your doctor’s office
access your billing statements and make payments
How can I get a copy of my test results and medical records?
To receive a copy of your test results and medical records, please call your doctor’s office. You will need to sign a consent form to release this information if your records are being sent to another office or hospital. You can also login to your
NYU Langone Health MyChart
account to view recent test results.
What do I do if I run out of my medications?
Prescription refill requests can be submitted via
NYU Langone Health MyChart
, or you can call your doctor’s office to request a refill.
We can help you find a doctor.
Call
646-929-7800
or
browse our specialists
.