Account - Change your password
Source: https://kb.uwlax.edu/155137
Archived: 2026-04-23 17:17
Account - Change your password
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Account - Change your password
How to reset or change your NetID password using the Forgot Password link on the Okta sign-in screen. Covers requesting a verification code by email, completing the MFA step, and creating a new password that meets UWL requirements. Includes steps for faculty and staff to sync their new password with a UWL-managed computer after an off-campus reset.
Reset Your Password
Open a private or incognito browser window:
Chrome:
Ctrl + Shift + N (Windows) or Command + Shift + N (Mac)
Firefox:
Ctrl + Shift + P (Windows) or Command + Shift + P (Mac)
Safari:
Command + Shift + N
Edge:
Ctrl + Shift + N (Windows) or Command + Shift + N (Mac)
Then type this in the address bar and hit return (delete anything after .edu, if it auto-fills more in):
myapps.uwlax.edu
Enter your UW email address or NetID and click
Next
.
Click
Forgot Password
.
Click
Send Me an Email
. A reset code will be sent to your UW email address and any alternate email you have added to Okta.
Need to add an alternate email first? See
Add a Secondary Email Address
(opens in new tab)
.
Choose how to receive your verification code:
Option A:
Check your UW or alternate email inbox for the reset code. Check your junk folder if you don't see it.
Option B:
Click
Enter a Verification Code Instead
to display the code directly in your browser.
Enter the verification code.
Complete the Okta multi-factor authentication (MFA) step.
Create your new password. Your password must meet the following requirements (
full password requirements
(opens in new tab)
):
Be at least 14 characters long
Include uppercase and lowercase letters
Include at least one number
Include at least one special character (!@#$%^&*)
Not contain your NetID or name
Note:
If you are off-campus, you may see an "Unauthorized" page after completing this step. This is normal — close the browser window and log in as usual with your new password.
For Faculty and Staff Off-Campus
After resetting your password, sync it with your UWL-managed computer:
Connect to the UWL VPN. See
VPN — Install and Connect
(opens in new tab)
for setup instructions.
Lock your screen:
Mac:
Apple Menu → Lock Screen
PC:
Ctrl + Alt + Del → Lock
Unlock your screen using your new password.
Still Having Trouble?
Contact the Eagle Help Desk:
Call:
608-785-8774
Email:
helpdesk@uwlax.edu
Hours:
Monday–Friday, 7:30 a.m. to 4:30 p.m.
Keywords:
password, reset, forgot password, change password, NetID, Okta, Wings, verification code, MFA, expired password, login, incognito, private window
We appreciate your suggestion. Thank you!
Doc ID:
155137
Owned by:
David H. in
UW-La Crosse
Created:
2025-09-25
Updated:
2026-04-21
Sites:
UW-La Crosse
1
4
Comment
Suggest new doc
Skip to the main content
Account - Change your password
How to reset or change your NetID password using the Forgot Password link on the Okta sign-in screen. Covers requesting a verification code by email, completing the MFA step, and creating a new password that meets UWL requirements. Includes steps for faculty and staff to sync their new password with a UWL-managed computer after an off-campus reset.
Reset Your Password
Open a private or incognito browser window:
Chrome:
Ctrl + Shift + N (Windows) or Command + Shift + N (Mac)
Firefox:
Ctrl + Shift + P (Windows) or Command + Shift + P (Mac)
Safari:
Command + Shift + N
Edge:
Ctrl + Shift + N (Windows) or Command + Shift + N (Mac)
Then type this in the address bar and hit return (delete anything after .edu, if it auto-fills more in):
myapps.uwlax.edu
Enter your UW email address or NetID and click
Next
.
Click
Forgot Password
.
Click
Send Me an Email
. A reset code will be sent to your UW email address and any alternate email you have added to Okta.
Need to add an alternate email first? See
Add a Secondary Email Address
(opens in new tab)
.
Choose how to receive your verification code:
Option A:
Check your UW or alternate email inbox for the reset code. Check your junk folder if you don't see it.
Option B:
Click
Enter a Verification Code Instead
to display the code directly in your browser.
Enter the verification code.
Complete the Okta multi-factor authentication (MFA) step.
Create your new password. Your password must meet the following requirements (
full password requirements
(opens in new tab)
):
Be at least 14 characters long
Include uppercase and lowercase letters
Include at least one number
Include at least one special character (!@#$%^&*)
Not contain your NetID or name
Note:
If you are off-campus, you may see an "Unauthorized" page after completing this step. This is normal — close the browser window and log in as usual with your new password.
For Faculty and Staff Off-Campus
After resetting your password, sync it with your UWL-managed computer:
Connect to the UWL VPN. See
VPN — Install and Connect
(opens in new tab)
for setup instructions.
Lock your screen:
Mac:
Apple Menu → Lock Screen
PC:
Ctrl + Alt + Del → Lock
Unlock your screen using your new password.
Still Having Trouble?
Contact the Eagle Help Desk:
Call:
608-785-8774
Email:
helpdesk@uwlax.edu
Hours:
Monday–Friday, 7:30 a.m. to 4:30 p.m.
Keywords:
password, reset, forgot password, change password, NetID, Okta, Wings, verification code, MFA, expired password, login, incognito, private window
We appreciate your suggestion. Thank you!
Doc ID:
155137
Owned by:
David H. in
UW-La Crosse
Created:
2025-09-25
Updated:
2026-04-21
Sites:
UW-La Crosse
1
4
Comment
Suggest new doc