Get Coverage & Help Paying Your Bill - Patient Financial Services (PFS) - Health Services Los Angeles County
Source: https://dhs.lacounty.gov/patient-information/get-coverage/financial-services
Archived: 2026-04-23 17:17
Get Coverage & Help Paying Your Bill - Patient Financial Services (PFS) - Health Services Los Angeles County
Contact Us
LA Health Portal
Emergency Rooms
Get Coverage & Help Paying Your Bill – Patient Financial Services (PFS)
Get Coverage & Help Paying Your Bill - Patient Financial Services (PFS)
Get Coverage & Help Paying Your Bill – Patient Financial Services (PFS)
LA Health Services is committed to helping our patients get coverage through
Medi‑Cal
or providing financial assistance to patients through our Financial Assistance Programs. No one will be denied access to services due to inability to pay.
For LA County residents, our Financial Assistance Program is called, the “Ability to Pay Program” or “ATP”. It is no cost (free) for patients with income at or under 200% Federal Poverty Level (FPL) and a reduced cost, sliding scale for those over 200% FPL.
The sliding scale is based on family size and income; these
amounts can be found
here
. Additional information regarding our financial assistance programs can be found by selecting one of the following brochures (
العربية
,
Հայերեն
,
កម្ពុជា (ខ្មែរ)
,
普通话, 粵語/廣東話
,
English
,
فارس
,
한국어
,
Русский
,
Español
,
Tagalog
,
Tiếng Việt
). Please click
here
to
view the policies and the financial assistance applications.
Our Patient Financial Services staff are available to help you apply, answer your questions or assist you with paying your bill. Most locations are open Monday through Friday between 8:00am – 4:00pm:
To apply for Medi-Cal, you can also apply online via
BenefitsCal.com
, or via telephone by contacting the DPSS Customer Service Center (CSC) at
(866) 613-3777
.
Hospital Bill Complaint Program
The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to
hospitalBillComplaint.hcai.ca.gov
for more information and to file a complaint.
Get Coverage & Care
Get Care-Health Services Patients
Appointments
Nurse Advice Line
eVisits for Online Care
Get Coverage & Help Paying Your Bill – Patient Financial Services (PFS)
Price Transparency
Contact Us
Monday to Friday
8:00 AM to 5:30 PM
Saturday
8:00 AM to 4:30 PM
General Information
(844)-804-0055
Emergencies
If you have a life-threating emergency, call 911 or go to the nearest hospital emergency room.
Emergency Services 24/7:
Harbor-UCLA Medical Center »
Los Angeles General Medical Center »
Olive View-UCLA Medical Center »
Emergency Services »
Contact Us
LA Health Portal
Emergency Rooms
Get Coverage & Help Paying Your Bill – Patient Financial Services (PFS)
Get Coverage & Help Paying Your Bill - Patient Financial Services (PFS)
Get Coverage & Help Paying Your Bill – Patient Financial Services (PFS)
LA Health Services is committed to helping our patients get coverage through
Medi‑Cal
or providing financial assistance to patients through our Financial Assistance Programs. No one will be denied access to services due to inability to pay.
For LA County residents, our Financial Assistance Program is called, the “Ability to Pay Program” or “ATP”. It is no cost (free) for patients with income at or under 200% Federal Poverty Level (FPL) and a reduced cost, sliding scale for those over 200% FPL.
The sliding scale is based on family size and income; these
amounts can be found
here
. Additional information regarding our financial assistance programs can be found by selecting one of the following brochures (
العربية
,
Հայերեն
,
កម្ពុជា (ខ្មែរ)
,
普通话, 粵語/廣東話
,
English
,
فارس
,
한국어
,
Русский
,
Español
,
Tagalog
,
Tiếng Việt
). Please click
here
to
view the policies and the financial assistance applications.
Our Patient Financial Services staff are available to help you apply, answer your questions or assist you with paying your bill. Most locations are open Monday through Friday between 8:00am – 4:00pm:
To apply for Medi-Cal, you can also apply online via
BenefitsCal.com
, or via telephone by contacting the DPSS Customer Service Center (CSC) at
(866) 613-3777
.
Hospital Bill Complaint Program
The Hospital Bill Complaint Program is a state program, which reviews hospital decisions about whether you qualify for help paying your hospital bill. If you believe you were wrongly denied financial assistance, you may file a complaint with the Hospital Bill Complaint Program. Go to
hospitalBillComplaint.hcai.ca.gov
for more information and to file a complaint.
Get Coverage & Care
Get Care-Health Services Patients
Appointments
Nurse Advice Line
eVisits for Online Care
Get Coverage & Help Paying Your Bill – Patient Financial Services (PFS)
Price Transparency
Contact Us
Monday to Friday
8:00 AM to 5:30 PM
Saturday
8:00 AM to 4:30 PM
General Information
(844)-804-0055
Emergencies
If you have a life-threating emergency, call 911 or go to the nearest hospital emergency room.
Emergency Services 24/7:
Harbor-UCLA Medical Center »
Los Angeles General Medical Center »
Olive View-UCLA Medical Center »
Emergency Services »