Billing, Health Insurance & Payment - Brigham and Women's Hospital
Source: http://www.brighamandwomens.org/patients-and-families/patients/insurance-billing-payment
Archived: 2026-04-23 17:18
Billing, Health Insurance & Payment - Brigham and Women's Hospital
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Insurances Accepted, Billing and Payment
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Insurances Accepted, Billing and Payment Information
Insurances Accepted
Brigham and Women's Hospital accepts most health insurance plans. Mass General Brigham maintains information about health insurance accepted at BWH and other hospitals within the Mass General Brigham system. Please visit their website for further
information on insurance plans and products accepted at BWH
.
Many insurance plans are now considered “tiered” plans, and have different levels of costs depending on where you go for care. It is important that you check with your own health insurance plan to see what level of coverage you will receive at a specific hospital. Even if you see your insurance plan listed, additional referrals or authorizations may be required. Some services may not be covered by your insurance coverage at every location. The level of coverage provided to you is determined by your insurer.
Also, many health insurance plans may use other companies to cover certain services such as behavioral health (mental health) or transplant related services. Please contact your health insurance plan or employer for your specific questions.
You should always check with your own health insurance plan before getting care to make sure you understand your covered benefits and costs.
Patient Cost Estimator
Brigham and Women’s Hospital, a member of Mass General Brigham, is committed to price transparency. Patients can contact Patient Billing Solutions or use our online tool to view a cost estimate of common health care services ("shoppable items").
CMS-Required Hospital Charge Data
As required by the federal government, we publish information (a machine-readable file) about the rates negotiated with insurance companies for all services and items offered by our hospital. The information is NOT an estimate of the costs that you are responsible for paying.
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, like a copayment, coinsurance, or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn't in your health plan's network.
Billing Information
Billing for care received at all Brigham and Women’s Hospital locations is handled by Mass General Brigham. With the implementation of eCare at our hospital, we have recently changed our billing process and related forms. It is important that you understand
Patient Billing and Financial Assistance
.
Please visit the links below to understand more about the billing process, how to pay your bill and financial assistance:
About the Mass General Brigham Billing Process
Learn More about Your Billing Statement
How to Pay Your Bill
Patient Billing Frequently Asked Questions
Mass General Brigham Patient Billing Financial Assistance Information
Cost Estimates
Preventive Health Exam Billing
Urgent Care Billing
Physician Office and Hospital Outpatient Billing
Billing Questions
If you have questions or concerns about your bill, please call
MGB Patient Billing Solutions
and a representative will be happy to assist you.
Phone
617-726-3884
Monday: 8:00 am – 4:30 pm ET
Tuesday: 8:00 am – 4:30 pm
Wednesday: 8:00 am – 4:30 pm
Thursday: 9:00 am – 4:30 pm
Friday: 8:00 am – 4:30 pm
Email
Contact
patientbilling@partners.org
for general questions only; a representative will respond generally within three business days. Please use
www.patientgateway.org
to view details of your account, send messages with confidential information, or pay your bills.
Mailing Address
Correspondence only (no checks)
Mass General Brigham
Patient Billing Solutions
399 Revolution Drive, Suite 410
Somerville, MA 02145-1462
Patients
Find a Doctor
Request Appointment
Locations
Services
Learn more about Brigham and Women's Hospital
For over a century, a leader in patient care, medical education and research, with expertise in virtually every specialty of medicine and surgery.
About BWH
Stay Informed.
Connect with us.
skip to Cookie Notice
Skip to contents
Header Skipped.
Home
Patients and Families
Patients
Insurances Accepted, Billing and Payment
Back to Patients
Insurances Accepted, Billing and Payment Information
Insurances Accepted
Brigham and Women's Hospital accepts most health insurance plans. Mass General Brigham maintains information about health insurance accepted at BWH and other hospitals within the Mass General Brigham system. Please visit their website for further
information on insurance plans and products accepted at BWH
.
Many insurance plans are now considered “tiered” plans, and have different levels of costs depending on where you go for care. It is important that you check with your own health insurance plan to see what level of coverage you will receive at a specific hospital. Even if you see your insurance plan listed, additional referrals or authorizations may be required. Some services may not be covered by your insurance coverage at every location. The level of coverage provided to you is determined by your insurer.
Also, many health insurance plans may use other companies to cover certain services such as behavioral health (mental health) or transplant related services. Please contact your health insurance plan or employer for your specific questions.
You should always check with your own health insurance plan before getting care to make sure you understand your covered benefits and costs.
Patient Cost Estimator
Brigham and Women’s Hospital, a member of Mass General Brigham, is committed to price transparency. Patients can contact Patient Billing Solutions or use our online tool to view a cost estimate of common health care services ("shoppable items").
CMS-Required Hospital Charge Data
As required by the federal government, we publish information (a machine-readable file) about the rates negotiated with insurance companies for all services and items offered by our hospital. The information is NOT an estimate of the costs that you are responsible for paying.
Your Rights and Protections Against Surprise Medical Bills
When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, like a copayment, coinsurance, or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn't in your health plan's network.
Billing Information
Billing for care received at all Brigham and Women’s Hospital locations is handled by Mass General Brigham. With the implementation of eCare at our hospital, we have recently changed our billing process and related forms. It is important that you understand
Patient Billing and Financial Assistance
.
Please visit the links below to understand more about the billing process, how to pay your bill and financial assistance:
About the Mass General Brigham Billing Process
Learn More about Your Billing Statement
How to Pay Your Bill
Patient Billing Frequently Asked Questions
Mass General Brigham Patient Billing Financial Assistance Information
Cost Estimates
Preventive Health Exam Billing
Urgent Care Billing
Physician Office and Hospital Outpatient Billing
Billing Questions
If you have questions or concerns about your bill, please call
MGB Patient Billing Solutions
and a representative will be happy to assist you.
Phone
617-726-3884
Monday: 8:00 am – 4:30 pm ET
Tuesday: 8:00 am – 4:30 pm
Wednesday: 8:00 am – 4:30 pm
Thursday: 9:00 am – 4:30 pm
Friday: 8:00 am – 4:30 pm
Contact
patientbilling@partners.org
for general questions only; a representative will respond generally within three business days. Please use
www.patientgateway.org
to view details of your account, send messages with confidential information, or pay your bills.
Mailing Address
Correspondence only (no checks)
Mass General Brigham
Patient Billing Solutions
399 Revolution Drive, Suite 410
Somerville, MA 02145-1462
Patients
Find a Doctor
Request Appointment
Locations
Services
Learn more about Brigham and Women's Hospital
For over a century, a leader in patient care, medical education and research, with expertise in virtually every specialty of medicine and surgery.
About BWH
Stay Informed.
Connect with us.