For Patients | MercyOne

For Patients | MercyOne
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At MercyOne, your health and peace of mind come first. It's our goal to make it easy to find the information and resources you need for a smooth experience. Whether you’re preparing for a visit, managing your care or looking for answers, you can count on us to guide you every step of the way.
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Thank you for choosing MercyOne for your health care. Your experience is important to us! If you have a concern about the services you received, please contact us based on the information listed below:
If this is a billing concern, please call the number on your statement or call
833-961-2453
.
For non-billing related concerns in the Des Moines, Mason City, and Waterloo/Cedar Falls area, call:
515-643-2861
.
For non-billing related concerns in the Dubuque, Clinton, and Quad Cities area, call:
563-421-7047
.
Part of that service includes our Financial Assistant options.  Select your home location below to find the documents, list of participating providers and financial assistance applications:
Select your MercyOne home location:
Cedar Falls
Centerville
Clinton
Des Moines
Dubuque
Dyersville
Elkader
Newton
New Hampton
North Iowa
Quad Cities
Oelwein
Waterloo
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