Department of Customer Service | NSW Government

Department of Customer Service | NSW Government
Department of Customer Service
Making NSW a safer, fairer, easier and more productive place to live and work.
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Who we are
Our focus on digital innovation, customer-centric services, and regulatory priorities ensures more effective and efficient service delivery for the people of NSW.
Our regulators including NSW Fair Trading, the NSW Building Commission and Revenue NSW are driving meaningful change to protect consumers, strengthen industry standards, and build a fairer NSW for all.
Learn about our people and goals
Key projects
ID Support
Access help if your NSW Government proof of identity credentials are stolen or fraudulently used, part of our commitment to consumer protection.
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Unclaimed money
Our free tool on the Revenue NSW website makes it easy to check if you are owed unclaimed money.
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Multicultural plan 2023-25
The latest DCS Multicultural Plan commits us to building a culture of care and belonging, and fair access to services, for our multicultural customers and employees.
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Access the DCS information you need
Publications and reports
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News and media releases
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DCS Complaint Handling Policy
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Fraud, Corruption and Misconduct
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Privacy and personal information
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Information for Aboriginal people and communities in NSW
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Our agencies
Service NSW
digital.nsw
NSW Fair Trading
Revenue NSW
NSW Registry of Births, Deaths & Marriages
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