Patient & Family Advisory Council at RWJUH Rahway Patient & Family Advisory Council Patients & Visitors Patient & Family Advisory Council Patient and Family Advisory Council Improves Safety, Quality and the Patient Experience Working Together to Serve Our Communities Better at Robert Wood Johnson University Hospital Rahway At Robert Wood Johnson University Hospital (RWJUH) Rahway, we are committed to listening to the voices of our patients and their family members and acting on their feedback to improve the patient experience. If you have been a patient or a family member of a patient who has been treated here, we invite you to join our Patient and Family Advisory Council (PFAC). Our PFAC is composed of a group of current and former patients, families and hospital staff who work together to improve the patient experience and quality of care. The PFAC Mission The PFAC is dedicated to strengthening collaboration between patients and family members and the health care team to enhance RWJUH's ability to deliver the highest standard of safe, comprehensive and compassionate care. What Does a PFAC Do? The PFAC helps to improve programs, services and policies within the organization and promote a culture of patient- and family-centered care. Our PFAC helps us learn from patients' diverse perspectives and firsthand experiences and integrate their ideas into service delivery and quality improvement efforts. PFAC members work closely with our Patient Experience Team, connecting the patients and families with medical staff, clinicians and administrators as partners to improve care delivery. Meet Our Advisory Council Members Accomplishments PFACs are a proven approach for health care organizations to form a partnership that improves patient and family experiences. Some of the ways our PFAC has made a difference at RWJUH include: Helped revise the Patient Communication Boards in patients' rooms Helped revise patient Discharge Instructions Helped develop Admitting and Discharge brochures for Same Day Surgery Participated in rounding on patients to evaluate nurse compliance with bedside shift report and key metrics Assisted in developing Patient/Family Communication Folder Assisted in revising Medication Picture sheet Assisted in the revision of the Fall Prevention Booklet For more about how PFACs have been making quality improvements across the RWJBarnabas Health system, visit our Accomplishments page. If you have questions or would like to join the PFAC, please call (732) 499-6136 Our Quality Testimonials Appointments “So many people are waiting for organs, and becoming a donor has only made my life better,” she says. “Being able to give Carlos the gift of life is a blessing, and I hope our story inspires others to do the same.” Carlos When Gerald Corrado developed a rare swallowing disorder called achalasia, a highly specialized procedure called POEM helped his esophagus empty its contents. Gerald “In addition to my knee, my self-esteem, confidence and quality of life are a thousand percent better. Now I can’t sit still. I’m always on the move.” April View All Stories Watch Testimonial Watch Testimonial Watch Testimonial View All Posts Apr 7, 2026 RWJUH Rahway Appoints Kenneth Janowski, DO, CPE as Chief Medical Officer Feb 10, 2026 RWJBarnabas Health Welcomes U.S. Senator Andy Kim and Lt. Governor Dr. Dale Caldwell for Visit Feb 9, 2026 NJ General Assembly Speaker Coughlin & Rutgers President Tate Tour RWJBarnabas Health Food Programs View All Events Bariatric Surgery Support Group – Robert Wood Johnson University Hospital Rahway Apr 23, 2026 Bariatric Surgery Informational Session – Robert Wood Johnson University Hospital Rahway Apr 23, 2026 Mind Your Wellness – Robert Wood Johnson University Hospital Rahway Apr 25, 2026 If you Have Hypertension, the Goal is Control - Robert Wood Johnson University Hospital Rahway Apr 30, 2026 Find A Doctor RWJ University Hospital Rahway 865 Stone Street Rahway NJ 07065 USA (732) 381-4200 Get Directions Hours Open 24 hours (732) 499-6136 Not finding the treatment you're looking for? View All Services