Medical Assisting Program | Trocaire College | Buffalo, NY

Medical Assisting Program | Trocaire College | Buffalo, NY
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Medical Assistant
Certificate Degree
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Certificate Program
Division of Allied Health and Professions | Medical Assistant
Medical Assistant is an allied health profession that allows you to perform both back office clinical procedures and front office administrative responsibilities. Medical Assistants primarily find employment in outpatient or ambulatory healthcare facilities such as medical offices and clinics.
Clinical duties may include, but are not limited to:
Medical Histories & Vital Signs
Assist providers with various exams and minor office surgery procedures
Instructing patients about medications and special diets
Collecting/preparing lab specimens; Perform basic lab testing and phlebotomy
Electrocardiograms
Pulmonary Function Studies
Infection Control
Administrative responsibilities may include, but are not limited to:
Coding and filling out insurance forms
Customer/Patient Service
Establish, organize, and maintain patient medical records
Understanding patient privacy/compliance
Scheduling appointments
Arranging for hospital admissions and laboratory services
Handling correspondences, billing and basic practice finances.
Medical Assistant students partake in a clinical practicum seminar which allows for hands-on experience in a real-world work environment. These externship hours help students gain confidence with the practical skills needed to succeed after graduation as well as provide an opportunity for professional networking.  Upon successful completion of our program,
certification opportunities for students include
the
Certified Medical Assistant (CMA) Exam
from the American Association of Medical Assistants (AAMA),
Certified Clinical Medical Assistant (CCMA), Certified Medical Administrative Assistant (CMAA), Certified Medical Reimbursement Specialist (CMRS),
Certified Billing and Coding Specialist (CBCS), and Registered Medical Assistant (RMA)
. Medical Assistant Certificate graduates are ideal candidates Associate’s degree programs in fields like
Nursing
and
Surgical Technology
.
Program Director: Leah Gilmer, CST, MS
Email: Gilmerl@trocaire.edu
Program Format
Time of Program:
Days-Fall Start Only
Evenings-Spring Start Only
Mode of Delivery: (On-site/seated and Online)
Normal Time to Completion: 10 months
AAS Associate Program
Division of Allied Health and Professions | Medical Assistant
Medical Assistant is an allied health profession that allows you to perform both back office clinical procedures and front office administrative responsibilities. Medical Assistants primarily find employment in outpatient or ambulatory healthcare facilities such as medical offices and clinics.
Clinical duties may include, but are not limited to:
Medical Histories & Vital Signs
Assist providers with various exams and minor office surgery procedures
Instructing patients about medications and special diets
Collecting/preparing lab specimens; Perform basic lab testing and phlebotomy
Electrocardiograms
Pulmonary Function Studies
Infection Control
Administrative responsibilities may include, but are not limited to:
Coding and filling out insurance forms
Customer/Patient Service
Establish, organize, and
maintain
patient medical records
Understanding patient privacy/compliance
Scheduling appointments
Arranging for hospital admissions and laboratory services
Handling correspondences, billing and basic practice finances.
Medical Assistant students partake in a clinical practicum seminar which allows for hands-on experience in a real-world work environment. These externship hours help students gain confidence with the practical skills needed to succeed after graduation as well as provide an opportunity for professional networking.  Upon successful completion of our program,
certification opportunities for students include the
Certified Medical Assistant (CMA) Exam from the American Association of Medical Assistants (AAMA),
Certified Clinical Medical Assistant (CCMA), Certified Medical Administrative Assistant (CMAA), Certified Medical Reimbursement Specialist (CMRS),
Certified Billing and Coding Specialist (CBCS) and Registered Medical Assistant (RMA)
. Medical Assisting graduates are ideal candidates for
Trocaire’s
certificate programs for
Diagnostic Medical Sonography (DM
S
)
and
Echocardiology (Echo)
as well as
bachelor’s degree programs in fields like
Healthcare Management
and
Healthcare Informatics
.
AAS: Medical Assisting
Program Director: Leah Gilmer, CST, MS
Email: Gilmerl@trocaire.edu
Program Format
Time of Program:
Days-Fall Start Only
Evenings-Spring Start Only
Mode of Delivery: On-site seated
Normal Time to Completion: 24 months
Apply Now
Visit Trocaire
Request Information
Resources
Medical Assistant Program Policy Handbook 2025-2026
MA Program Learning Outcomes
Program Requirements
Admission Requirements:
High School Diploma (minimum 75% average) or GED Diploma score of 145 or its equivalent.
Natural Science
2.0 cumulative GPA with minimum grade of “C” in laboratory sciences for current and transfer students
Minimum Degree Requirements:
A total of at least 37 credit hours with a GPA of 2.0
General Education (11 credit hours):
Natural Science* (8 credit hours) BIO130/130L, BIO131/131L
Humanities (PH205)
Program Specific:* (26 credit hours):
HIT119, HIT118, MAS134, MAS233, MAS232, MAS235, BIO119, MAS213
*A minimum grade of “C” (2.0) is required in these courses.
Graduation Requirements:
Mercy Action Project
Technical Standards:
Technical Standards
Courses
Semester 1
16
BIO 130
Anatomy and Physiology I
3
An introduction to the general principles of human anatomy and physiology with emphasis on the structure and function of the cell, tissues, and the skeletal, muscular, cardiovascular, and lymphatic systems. Three lecture hours. (Fall, Spring and Summer Semester)
BIO 130L
Anatomy and Physiology I Laboratory
1
Laboratory experience coincides with lecture topics. Two laboratory hours.
BIO 119
Medical Terminology
3
This course is a study of the language of medicine as it relates to all body systems.  Emphasis is placed on the understanding of word roots, prefixes, suffixes and abbreviations.  Terminology related to anatomy, physiology, laboratory, clinical procedures and pharmacology will be covered.  Pronunciation and spelling will be emphasized.  (Fall and Spring Semesters)
BIO 131
Anatomy and Physiology II
3
A continuation of Anatomy and Physiology I. Study of the respiratory, nervous, endocrine, digestive, urinary and reproductive systems. Fluid and electrolyte balance also studied. Three lecture hours. (Fall, Spring and Summer)
BIO 131L
Anatomy and Physiology II Laboratory
1
Laboratory experience coincides with lecture topics. Two laboratory hours.
MAS 134
Orientation to Medical Office Assisting
2
This course is designed as a comprehensive overview of the profession of Medical Assisting. Learning opportunities are provided for the student to develop skills in the three areas of competencies for Medical Assisting–Transdisciplinary, Clinical and Administrative. (Fall Semester)
MAS 233
Diagnostic and Clinical Laboratory Procedures
3
This course introduces the student to the theory and laboratory practice of diagnostic testing and techniques and clinical lab skills necessary for the Medical Assistant. Patient preparation for diagnostic testing will be emphasized. (Spring Semester)
Semester 2
17
MAS 213
Medical Office Systems & Procedures
4
This course covers the responsibilities performed by the medical administrative assistant in a contemporary medical office including patient relations, appointment scheduling, insurance billing and collection, management of medical records, and report generation.  Various simulated office procedures are included.  (Spring Semester)
MAS 232
Medical Assistant – Clinical Procedures
4
This course provides the theory and laboratory practice of clinical procedures performed in a health care setting by a medical assistant. Theory includes study of vital signs, aseptic techniques, assisting with minor office surgery, general physical exams and a basic knowledge of possible medical emergencies. The role of providing empathy and support for the patient is emphasized. (Fall Semester)
HIT 118
Healthcare Reimbursement
3
This course covers the principles of healthcare reimbursement. Students will learn how reimbursement systems affect healthcare organizations, providers, consumers and payers. Topics include the development of classification and information technology systems, managed care and government-sponsored healthcare programs, reimbursement methodologies, current healthcare regulations, compliance and revenue cycle management.
HIT 119
Outpatient Coding, Classification & Reimbursement Systems
3
This course introduces students to principles and application of CPT and HCPCS level II procedural coding systems and ICD-10-CM diagnostic coding as it relates to ambulatory coding. The theory and practice of assigning diagnosis and procedure codes to ambulatory medical records using manual methods and encoder software systems will be used. Accurate code assignment and grouping (i.e. APCs) through interpretation of clinical documentation, the Official Coding Guidelines, regulatory requirements, and reimbursement methodologies will be covered. (Spring Semester)
PH 205
Ethics in Health Care
3
Modern medicine and health care have created new human ethical problems. This course will explore a number of medical ethical dilemmas, such as end-of-life decisions, defining the concept of death, ordinary versus extraordinary means of treatment, reproductive issues, informed consent, confidentiality, truth-telling, withholding treatment, and the distribution of scarce medical resources, in the light of the principles of autonomy, non-maleficence, beneficence, and justice. One semester of clinical experience is strongly recommended. (Fall, Spring and Summer Semesters)
Semester 3
4
MAS 235
Medical Assistant Clinical Seminar and Externship
4
A supervised clinical experience in an appropriate medical setting provides the student with an opportunity to apply clinical and administrative procedures and competencies. One hour weekly seminars will be scheduled to review clinical competencies, the clinical experience and current health and legal issues as it applies to the medical assistant. (Spring Semester)
Resources
Medical Assistant Program Policy Handbook 2025-2026
MA Program Learning Outcomes
Program Requirements
Admission Requirements:
High School Diploma (minimum 75% average) or GED Diploma
score of 145 or its equivalent.
Natural Science
2.0 cumulative GPA with minimum grade of “C” in laboratory sciences for current and transfer students
Minimum Degree Requirements:
A total of at least 60 semester hours with a GPA of 2.0
General Education:
EN 101 and GS100 College Seminar or GS102*
Humanities (PH205)
Natural Science* (BIO130/130L, BIO131/131L and BIO203*)
Quantitative Analysis Mathematics Elective**
Social Science (PSY101 or SOC101)
Program Specific:*
HIT119. HIT 201, HIT118, HIT219, MAS134, MAS233, MAS232, MAS235, BIO119, MAS213
*A minimum grade of “C” (2.0) is required in these courses.
**Students may choose from MA110, MA111, or MA120
Graduation Requirements:
Mercy Action Project
Technical Standards:
Technical Standards
Courses
Semester 1
17/19
BIO 130
Anatomy and Physiology I
3
An introduction to the general principles of human anatomy and physiology with emphasis on the structure and function of the cell, tissues, and the skeletal, muscular, cardiovascular, and lymphatic systems. Three lecture hours. (Fall, Spring and Summer Semester)
BIO 130L
Anatomy and Physiology I Laboratory
1
Laboratory experience coincides with lecture topics. Two laboratory hours.
BIO 119
Medical Terminology
3
This course is a study of the language of medicine as it relates to all body systems.  Emphasis is placed on the understanding of word roots, prefixes, suffixes and abbreviations.  Terminology related to anatomy, physiology, laboratory, clinical procedures and pharmacology will be covered.  Pronunciation and spelling will be emphasized.  (Fall and Spring Semesters)
BIO 131
Anatomy and Physiology II
3
A continuation of Anatomy and Physiology I. Study of the respiratory, nervous, endocrine, digestive, urinary and reproductive systems. Fluid and electrolyte balance also studied. Three lecture hours. (Fall, Spring and Summer)
BIO 131L
Anatomy and Physiology II Laboratory
1
Laboratory experience coincides with lecture topics. Two laboratory hours.
MAS 233
Diagnostic and Clinical Laboratory Procedures
3
This course introduces the student to the theory and laboratory practice of diagnostic testing and techniques and clinical lab skills necessary for the Medical Assistant. Patient preparation for diagnostic testing will be emphasized. (Spring Semester)
GS 100
College Seminar*
1
The College Seminar is a course designed to provide students strategies for successful learning in college and beyond. Topics in the course include: learning styles, learning and study strategies, cognitive strategies, time management, goal-setting, note-taking, test-taking strategies, overcoming test anxiety, cultural diversity, and other issues that focus on enabling students to become better achievers.
The course is one credit with a one hour laboratory. Students are requires to take this course in their first semester at Trocaire College. (Fall, Spring and Summer Semester)
*Students must receive a grade of “C” (2.0) or higher to pass this course.
OR
GS 102
College Success*
3
The College Success is a course designed to provide students strategies for successful learning in college and beyond. It is part of the Transitional Studies curriculum. Central to the course is students’ intensive work in learning strategies and the use of the diagnostic tool,
Learning and Study Strategies Inventory
(LASSI). Topics in the course include: learning styles, learning and study strategies, cognitive strategies, time management, goal-setting, note-taking, test-taking strategies, overcoming test anxiety, cultural diversity, and other issues that focus on enabling students to become better achievers.
This course is three credits and is open only to new Trocaire students who participate in Transitional Studies. They are required to take this course their first semester at Trocaire College. (Fall and Spring Semesters)
*Placement is based on participation in Transitional Studies
*Students must receive a grade of “C” (2.0) or higher to pass this course.
MAS 134
Orientation to Medical Office Assisting
2
This course is designed as a comprehensive overview of the profession of Medical Assisting. Learning opportunities are provided for the student to develop skills in the three areas of competencies for Medical Assisting–Transdisciplinary, Clinical and Administrative. (Fall Semester)
Semester 2
17
MAS 213
Medical Office Systems & Procedures
4
This course covers the responsibilities performed by the medical administrative assistant in a contemporary medical office including patient relations, appointment scheduling, insurance billing and collection, management of medical records, and report generation.  Various simulated office procedures are included.  (Spring Semester)
MAS 232
Medical Assistant – Clinical Procedures
4
This course provides the theory and laboratory practice of clinical procedures performed in a health care setting by a medical assistant. Theory includes study of vital signs, aseptic techniques, assisting with minor office surgery, general physical exams and a basic knowledge of possible medical emergencies. The role of providing empathy and support for the patient is emphasized. (Fall Semester)
HIT 119
Outpatient Coding, Classification & Reimbursement Systems
3
This course introduces students to principles and application of CPT and HCPCS level II procedural coding systems and ICD-10-CM diagnostic coding as it relates to ambulatory coding. The theory and practice of assigning diagnosis and procedure codes to ambulatory medical records using manual methods and encoder software systems will be used. Accurate code assignment and grouping (i.e. APCs) through interpretation of clinical documentation, the Official Coding Guidelines, regulatory requirements, and reimbursement methodologies will be covered. (Spring Semester)
HIT 118
Healthcare Reimbursement
3
This course covers the principles of healthcare reimbursement. Students will learn how reimbursement systems affect healthcare organizations, providers, consumers and payers. Topics include the development of classification and information technology systems, managed care and government-sponsored healthcare programs, reimbursement methodologies, current healthcare regulations, compliance and revenue cycle management.
PH 205
Ethics in Health Care
3
Modern medicine and health care have created new human ethical problems. This course will explore a number of medical ethical dilemmas, such as end-of-life decisions, defining the concept of death, ordinary versus extraordinary means of treatment, reproductive issues, informed consent, confidentiality, truth-telling, withholding treatment, and the distribution of scarce medical resources, in the light of the principles of autonomy, non-maleficence, beneficence, and justice. One semester of clinical experience is strongly recommended. (Fall, Spring and Summer Semesters)
Semester 3
13
BIO203
Pathophysiology & Pharmacology
3
Pathophysiology and Pharmacology is an integrated study of disease processes and the pharmacological agents used to treat them. The understanding of the actions of drugs, including absorption, distribution, metabolism, and excretion is emphasized. Focus is on description of disease by organ system, including etiology, symptoms, diagnosis, and treatment.
HIT 219
Outpatient Coding, Classifications and Reimbursement II
4
EN 101
English Composition
3
The course seeks to aid the communication process by developing the ability to write clear, concise, expository prose, with emphasis on pre-writing and revision. It assists the student in finding a voice and an audience. A research paper is required, thus techniques of writing a formal research paper are reviewed.
FREL
Free Elective
3
Semester 4
13
HIT 201
Management Principles for Health Professionals
3
This course introduces students to supervisory concepts including planning, organizing, controlling, and budgeting techniques in a healthcare setting. Areas of focus will include staffing, communication, productivity, motivation, leadership styles, committee activities, teamwork and organizational culture. This course also introduces students to quality management, utilization review, and risk management.
MAS 235
Medical Assistant Clinical Seminar and Externship
4
A supervised clinical experience in an appropriate medical setting provides the student with an opportunity to apply clinical and administrative procedures and competencies. One hour weekly seminars will be scheduled to review clinical competencies, the clinical experience and current health and legal issues as it applies to the medical assistant. (Spring Semester)
PSY 101
General Psychology
3
An introduction to the basic concepts, research methods and applications of psychology. The major theoretical perspectives are presented through such areas as sensation, perception, intelligence, cognition, personality, and abnormal behavior. The course requires a research paper. (Fall, Spring and Summer Semesters)
OR
SOCEL
Sociology Elective
3
MAEL
Mathematics Elective
3
Over the next ten years, the medical assistants is projected to grow by 23 percent.
In New York State, a Certified Medical Assistant can expect to earn about $19/hour or $45K annually.
According to the American Association of Medical Assistants (AAMA), “Medical assistants are the most versatile of all allied health professionals. They are cross-trained to perform clinical and administrative responsibilities.”