Office of Aging and Adult Services | Louisiana Department of Health
Source: http://dhh.louisiana.gov/office-of-aging-and-adult-services
Archived: 2026-04-23 17:19
Office of Aging and Adult Services | Louisiana Department of Health
Office of Aging and Adult Services
Offices & Administration
Divisions
Office of Aging and Adult Services
The Office of Aging and Adult Services (OAAS) was formed within the Department of Health as a healthcare reform initiative, bringing together all of the long-term care programs that serve older adults and people with adult-onset disabilities.
The Office of Aging and Adult Services aims to develop, provide, and enhance services that offer meaningful choices for people in need of long-term care. The office is committed to developing a long-term care system that provides choice, ensures quality, meets the needs of consumers and caregivers, and does so in a fiscally responsible manner.
Did
You
Know?
To apply for any OAAS waiver opportunities, services, or nursing facility placement, call Louisiana Options in Long-Term Care at
877-456-1146
Our Goal
The Office of Aging and Adult Services (OAAS) provides access to quality long-term services and supports for older adults and adults with disabilities in a manner that supports choices, informal caregiving, and effective use of public resources.
What We Do
Administer and manage a number of different programs designed to provide access to services for older adults and individuals with adult-onset disabilities so that they may live as independently as possible;
Promote quality care in facility-based long-term care services in both private nursing facilities and OAAS-operated nursing facilities; and
Complete timely investigations of adult abuse, neglect, exploitation, and/or extortion in the community.
OAAS Services
Facility-Based Services
OAAS staff process admission requests for nursing facilities statewide. Those interested in nursing facility care may apply directly to the nursing facility of their choice or contact Louisiana Options in Long-Term Care to apply for pre-admission certification.
OAAS also operates one nursing facility in Jackson, Villa Feliciana Medical Complex, which provides specialized care and rehabilitative services to medically complex residents.
View the OAAS Nursing Facility Services fact sheet
here
.
To find out more about nursing facility services or to apply for admission to a nursing facility, call
877-456-1146
.
Home and Community-Based Services
OAAS has several programs to help older adults and individuals with adult-onset disabilities maintain their independence.
These programs offer services in the home or in community-based settings to qualifying individuals.
OAAS offers many types of assistance, including hands-on assistance with self-care, home modifications, technology, and therapies.
Programs include:
Adult Day Health Care (ADHC) Waiver
Community Choices Waiver (CCW)
Long Term-Personal Care Services (LT-PCS)
Program of All-Inclusive Care for the Elderly (PACE)
To find out more about Home and Community-Based Services or to apply for one of the programs listed above, call Louisiana Options in Long-Term Care at
877-456-1146
.
Transition Services
OAAS has programs that help people currently in an institutional care setting move or “transition” into the community to receive long-term care services if that is their choice. Programs include:
My Place Louisiana
, also known as Money Follows the Person, helps OAAS participants who are currently residing in a nursing facility/institution transition into the community. Learn more about My Place Louisiana
here
.
My Choice Louisiana
helps individuals living with a serious mental illness who reside in a nursing facility/institution transition into the community. Learn more about My Choice Louisiana
here
.
Traumatic Brain and Spinal Cord Injury Program (TBSCI)
This program helps people who survive traumatic head or spinal cord injuries return to a reasonable level of functioning and independent living in the community.
View the TBSCI program fact sheet
here
.
For more information about the THSCI Trust Fund Program, call
888-891-9441
.
State Personal Assistance Services (SPAS) Program
This program helps people with significant disabilities by assisting them with their activities of daily living, to support and to enhance their employability and/or to avoid unnecessary institutionalization.
View the SPAS fact sheet
here
.
For more information about the SPAS program or to apply for SPAS, call the Arc of Louisiana at
866-966-6260
.
Permanent Supportive Housing (PSH)
This program links affordable rental housing with voluntary, flexible, and individualized services to people with significant and long-term disabilities. This service enables these individuals to live successfully in the community. Learn more
here
.
For more information about the PSH program or to apply for PSH, call
844-698-9075
.
Adult Protective Services (APS)
APS is responsible for investigating reports and arranging for services to protect vulnerable adults ages 18 to 59 and emancipated minors who are at risk of abuse, neglect, exploitation, or extortion.
APS investigates:
Physical abuse
Sexual abuse
Emotional abuse
Financial exploitation
Caregiver neglect
Self neglect
All Louisiana residents
are required to report suspected cases of abuse, neglect, and/or exploitation. Reports may be made 24 hours a day, 7 days a week.
For suspected cases of abuse, neglect, and/or exploitation in
vulnerable adults ages 18 to 59
, call the Adult Protective Services Hotline at
800-898-4910
.
For suspected cases of abuse, neglect, and/or exploitation in vulnerable adults ages 60 or older, call the Elderly Protective Services Hotline at
833-577-6532
.
Learn more about APS
here
.
Services
Facility-Based Programs
A nursing facility provides 24-hour care for rehabilitative, restorative. and ongoing skilled nursing care to patients or residents in need of assistance with activities of daily living such as bathing, dressing, transferring, toileting, and eating.
Learn more
Home & Community-Based Services
The Office of Aging and Adult Services (OAAS) administers home and community-based long-term care services (HCBS) through various waiver and state plan programs for individuals who are elderly or have disabilities, assisting them to remain in their homes and the community.
Learn more
Leadership
Gearry Williams
Assistant Secretary
[email protected]
225-219-0223
Kolynda Parker
Deputy Assistant Secretary, Business Operations
[email protected]
225-342-1491
Vacant
Deputy Assistant Secretary, Program Operations
Theresa Forrester
Director - Program Operations
[email protected]
225-219-0643
Janaki Vaidyanathan
Director - Research and Quality
[email protected]
225-219-0643
Kirsten Clebert
Director - Policy Development
[email protected]
225-219-0643
Margo Toussant
Director - Financial, Lease, and Procurement Support
[email protected]
225-219-0643
Sharon Jackson
Director - Adult Protective Services
[email protected]
225-342-9062
Contact Us
Contact
866-758-5035
Email
OAAS Hotlines
Aging and Adult Services Helpline
866-758-5035
Louisiana Options in Long-Term Care
877-456-1146
Report Adult Abuse, Neglect, or Exploitation: Ages 18 to 59
800-898-4910
File a Complaint
File a complaint
with the LDH Health Standards Section regarding Louisiana Department of Health (LDH) licensed service providers such as Personal Assistant Services, Respite Care, and Adult Day Health Care.
To file a complaint against all other OAAS providers, call the
OAAS Helpline
at
866-758-5035
.
OAAS Regional Offices
Region 1 (
Orleans, St. Bernard, Plaquemines, Jefferson)
1450 Poydras St., Suite 1133
New Orleans, LA 70112
Phone:
504-568-8568
Email:
[email protected]
Fax: 866-873-8599
Region 3 (
St. John, St. Charles, Lafourche, Terrebonne, Assumption, St. James, St. Mary)
1000 Plantation Road, Suite D
Thibodeaux, LA 70301
Phone:
985-449-4708
Email:
[email protected]
Fax: 866-887-1719
Region 5 (
Beauregard, Allen, Jefferson Davis, Calcasieu, Cameron)
Phone:
225-572-4140
Email:
[email protected]
Fax: 866-887-2296
Region 7 (
Caddo, Bossier, Webster, Claiborne, Bienville, Red River, DeSoto, Sabine, Natchitoches)
1525 Fairfield Ave., Suite 1074
Shreveport, LA 71101
Phone:
318-676-7400
Email:
[email protected]
Fax: 866-887-4749
Region 9 (
St. Helena, Livingston, Tangipahoa, Washington, St. Tammany)
71128 Hwy. 59, Suite 101
Abita Springs, LA 70420
Phone:
985-871-8389
Email:
[email protected]
Fax: 866-888-2492
Region 2 (
East and West Feliciana, East and West Baton Rouge, Ascension, Iberville, Pointe Coupee)
628 N. 4th St., 2nd Floor
Baton Rouge, LA 70802
Phone:
225-2191917
Email:
[email protected]
Fax: 866-887-0968
Region 4 (
Evangeline, St. Landry, Acadia, Lafayette, St. Martin, Iberia, Vermillion)
825 Kaliste Saloom Road
Brandywine Building II, Suite 102
Lafayette, LA 70508
Phone:
337-262-1635
Email:
[email protected]
Fax: 866-887-1814
Region 6 (
Winn, Grant, LaSalle, Catahoula, Concordia, Avoyelles, Rapides, Vernon)
3600 Jackson St., Suite 161
Alexandria, LA 71303
Phone:
318-767-6053
Email:
[email protected]
Fax: 866-887-4641
Region 8 (
Jackson, Lincoln, Union, Morehouse, Ouachita, Caldwell, Richland, Franklin, East and West Carroll, Madison, Tensas)
24 Accent Drive, Suite 103
Monroe, LA 71202
Phone:
318-362-5070
Email:
[email protected]
Fax: 866-887-7035
News
Feb 04, 2026
LDH expands the Louisiana Carrot Initiative to East Baton Rouge and Orleans parishes
Feb 02, 2026
LDH announces SNAP replacement benefits for 8 parishes impacted by winter storm
Jan 07, 2026
LDH to share progress and priorities at inaugural Annual Shareholder Meeting
More News
Resources
Adult Day Health Care (ADHC) Waiver Fact Sheet
Community Choices Waiver (CCW) Fact Sheet
More Resources
Surgeon General
Evelyn Griffin, MD
Secretary
Bruce D. Greenstein
Powered by
Cicero Government
Office of Aging and Adult Services
Offices & Administration
Divisions
Office of Aging and Adult Services
The Office of Aging and Adult Services (OAAS) was formed within the Department of Health as a healthcare reform initiative, bringing together all of the long-term care programs that serve older adults and people with adult-onset disabilities.
The Office of Aging and Adult Services aims to develop, provide, and enhance services that offer meaningful choices for people in need of long-term care. The office is committed to developing a long-term care system that provides choice, ensures quality, meets the needs of consumers and caregivers, and does so in a fiscally responsible manner.
Did
You
Know?
To apply for any OAAS waiver opportunities, services, or nursing facility placement, call Louisiana Options in Long-Term Care at
877-456-1146
Our Goal
The Office of Aging and Adult Services (OAAS) provides access to quality long-term services and supports for older adults and adults with disabilities in a manner that supports choices, informal caregiving, and effective use of public resources.
What We Do
Administer and manage a number of different programs designed to provide access to services for older adults and individuals with adult-onset disabilities so that they may live as independently as possible;
Promote quality care in facility-based long-term care services in both private nursing facilities and OAAS-operated nursing facilities; and
Complete timely investigations of adult abuse, neglect, exploitation, and/or extortion in the community.
OAAS Services
Facility-Based Services
OAAS staff process admission requests for nursing facilities statewide. Those interested in nursing facility care may apply directly to the nursing facility of their choice or contact Louisiana Options in Long-Term Care to apply for pre-admission certification.
OAAS also operates one nursing facility in Jackson, Villa Feliciana Medical Complex, which provides specialized care and rehabilitative services to medically complex residents.
View the OAAS Nursing Facility Services fact sheet
here
.
To find out more about nursing facility services or to apply for admission to a nursing facility, call
877-456-1146
.
Home and Community-Based Services
OAAS has several programs to help older adults and individuals with adult-onset disabilities maintain their independence.
These programs offer services in the home or in community-based settings to qualifying individuals.
OAAS offers many types of assistance, including hands-on assistance with self-care, home modifications, technology, and therapies.
Programs include:
Adult Day Health Care (ADHC) Waiver
Community Choices Waiver (CCW)
Long Term-Personal Care Services (LT-PCS)
Program of All-Inclusive Care for the Elderly (PACE)
To find out more about Home and Community-Based Services or to apply for one of the programs listed above, call Louisiana Options in Long-Term Care at
877-456-1146
.
Transition Services
OAAS has programs that help people currently in an institutional care setting move or “transition” into the community to receive long-term care services if that is their choice. Programs include:
My Place Louisiana
, also known as Money Follows the Person, helps OAAS participants who are currently residing in a nursing facility/institution transition into the community. Learn more about My Place Louisiana
here
.
My Choice Louisiana
helps individuals living with a serious mental illness who reside in a nursing facility/institution transition into the community. Learn more about My Choice Louisiana
here
.
Traumatic Brain and Spinal Cord Injury Program (TBSCI)
This program helps people who survive traumatic head or spinal cord injuries return to a reasonable level of functioning and independent living in the community.
View the TBSCI program fact sheet
here
.
For more information about the THSCI Trust Fund Program, call
888-891-9441
.
State Personal Assistance Services (SPAS) Program
This program helps people with significant disabilities by assisting them with their activities of daily living, to support and to enhance their employability and/or to avoid unnecessary institutionalization.
View the SPAS fact sheet
here
.
For more information about the SPAS program or to apply for SPAS, call the Arc of Louisiana at
866-966-6260
.
Permanent Supportive Housing (PSH)
This program links affordable rental housing with voluntary, flexible, and individualized services to people with significant and long-term disabilities. This service enables these individuals to live successfully in the community. Learn more
here
.
For more information about the PSH program or to apply for PSH, call
844-698-9075
.
Adult Protective Services (APS)
APS is responsible for investigating reports and arranging for services to protect vulnerable adults ages 18 to 59 and emancipated minors who are at risk of abuse, neglect, exploitation, or extortion.
APS investigates:
Physical abuse
Sexual abuse
Emotional abuse
Financial exploitation
Caregiver neglect
Self neglect
All Louisiana residents
are required to report suspected cases of abuse, neglect, and/or exploitation. Reports may be made 24 hours a day, 7 days a week.
For suspected cases of abuse, neglect, and/or exploitation in
vulnerable adults ages 18 to 59
, call the Adult Protective Services Hotline at
800-898-4910
.
For suspected cases of abuse, neglect, and/or exploitation in vulnerable adults ages 60 or older, call the Elderly Protective Services Hotline at
833-577-6532
.
Learn more about APS
here
.
Services
Facility-Based Programs
A nursing facility provides 24-hour care for rehabilitative, restorative. and ongoing skilled nursing care to patients or residents in need of assistance with activities of daily living such as bathing, dressing, transferring, toileting, and eating.
Learn more
Home & Community-Based Services
The Office of Aging and Adult Services (OAAS) administers home and community-based long-term care services (HCBS) through various waiver and state plan programs for individuals who are elderly or have disabilities, assisting them to remain in their homes and the community.
Learn more
Leadership
Gearry Williams
Assistant Secretary
[email protected]
225-219-0223
Kolynda Parker
Deputy Assistant Secretary, Business Operations
[email protected]
225-342-1491
Vacant
Deputy Assistant Secretary, Program Operations
Theresa Forrester
Director - Program Operations
[email protected]
225-219-0643
Janaki Vaidyanathan
Director - Research and Quality
[email protected]
225-219-0643
Kirsten Clebert
Director - Policy Development
[email protected]
225-219-0643
Margo Toussant
Director - Financial, Lease, and Procurement Support
[email protected]
225-219-0643
Sharon Jackson
Director - Adult Protective Services
[email protected]
225-342-9062
Contact Us
Contact
866-758-5035
OAAS Hotlines
Aging and Adult Services Helpline
866-758-5035
Louisiana Options in Long-Term Care
877-456-1146
Report Adult Abuse, Neglect, or Exploitation: Ages 18 to 59
800-898-4910
File a Complaint
File a complaint
with the LDH Health Standards Section regarding Louisiana Department of Health (LDH) licensed service providers such as Personal Assistant Services, Respite Care, and Adult Day Health Care.
To file a complaint against all other OAAS providers, call the
OAAS Helpline
at
866-758-5035
.
OAAS Regional Offices
Region 1 (
Orleans, St. Bernard, Plaquemines, Jefferson)
1450 Poydras St., Suite 1133
New Orleans, LA 70112
Phone:
504-568-8568
Email:
[email protected]
Fax: 866-873-8599
Region 3 (
St. John, St. Charles, Lafourche, Terrebonne, Assumption, St. James, St. Mary)
1000 Plantation Road, Suite D
Thibodeaux, LA 70301
Phone:
985-449-4708
Email:
[email protected]
Fax: 866-887-1719
Region 5 (
Beauregard, Allen, Jefferson Davis, Calcasieu, Cameron)
Phone:
225-572-4140
Email:
[email protected]
Fax: 866-887-2296
Region 7 (
Caddo, Bossier, Webster, Claiborne, Bienville, Red River, DeSoto, Sabine, Natchitoches)
1525 Fairfield Ave., Suite 1074
Shreveport, LA 71101
Phone:
318-676-7400
Email:
[email protected]
Fax: 866-887-4749
Region 9 (
St. Helena, Livingston, Tangipahoa, Washington, St. Tammany)
71128 Hwy. 59, Suite 101
Abita Springs, LA 70420
Phone:
985-871-8389
Email:
[email protected]
Fax: 866-888-2492
Region 2 (
East and West Feliciana, East and West Baton Rouge, Ascension, Iberville, Pointe Coupee)
628 N. 4th St., 2nd Floor
Baton Rouge, LA 70802
Phone:
225-2191917
Email:
[email protected]
Fax: 866-887-0968
Region 4 (
Evangeline, St. Landry, Acadia, Lafayette, St. Martin, Iberia, Vermillion)
825 Kaliste Saloom Road
Brandywine Building II, Suite 102
Lafayette, LA 70508
Phone:
337-262-1635
Email:
[email protected]
Fax: 866-887-1814
Region 6 (
Winn, Grant, LaSalle, Catahoula, Concordia, Avoyelles, Rapides, Vernon)
3600 Jackson St., Suite 161
Alexandria, LA 71303
Phone:
318-767-6053
Email:
[email protected]
Fax: 866-887-4641
Region 8 (
Jackson, Lincoln, Union, Morehouse, Ouachita, Caldwell, Richland, Franklin, East and West Carroll, Madison, Tensas)
24 Accent Drive, Suite 103
Monroe, LA 71202
Phone:
318-362-5070
Email:
[email protected]
Fax: 866-887-7035
News
Feb 04, 2026
LDH expands the Louisiana Carrot Initiative to East Baton Rouge and Orleans parishes
Feb 02, 2026
LDH announces SNAP replacement benefits for 8 parishes impacted by winter storm
Jan 07, 2026
LDH to share progress and priorities at inaugural Annual Shareholder Meeting
More News
Resources
Adult Day Health Care (ADHC) Waiver Fact Sheet
Community Choices Waiver (CCW) Fact Sheet
More Resources
Surgeon General
Evelyn Griffin, MD
Secretary
Bruce D. Greenstein
Powered by
Cicero Government