Office of Information Technology | Stevenson University

Office of Information Technology | Stevenson University
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Office of Information Technology
Support you Can Count on
The Stevenson University Office of Information Technology (OIT) offers technical service and support to all faculty, staff, and students. We deliver high-quality, reliable, and secure technology capabilities and experiences to the Stevenson community in four major areas of focus: network and infrastructure, user support and engagement, enterprise applications, and educational technology.
Services Offered
SU Account (Single Sign-on)
Network Access (Wifi and Ethernet)
Office 365
Blackboard
Classroom Technology and Support
On Campus Printing/Copying
Information Security Resources
Personal Hardware and Software Purchases
Contact the Help Desk
Need help with an IT issue or question? Contact our team of support professionals.
helpdesk@stevenson.edu
443-334-3000 (ext. 3000 on campus)
1-866-344-8190 (toll free)
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Support Location
Hours of Operation
Wireless Network
Service Links
Cybersecurity Resources
Support Location
Manning Academic Center (MAC)
Room 191A
Owings Mills Campus – North
View Campus Map
Hours of Operation
Regular Semester Hours
Monday – Thursday: 7:45 a.m.- 6:45 p.m.
Friday: 7:45 a.m. – 4:00 p.m.
Saturday & Sunday: CLOSED
Winter/Summer Break Hours
Monday – Friday: 8:00 a.m.- 4:00 p.m.
Saturday & Sunday: CLOSED
Tech Connection (OIT) will be closed on days when Stevenson University is closed (holidays, inclement weather, etc.).
Wireless Network
For all Faculty, Students and Staff
Connect your device to the STEVENSON or STEVENSON5 Wi-Fi network.
When prompted, enter your Single Sign-On credentials.
The STEVENSON network uses 802.1x authentication and some older devices may not be able to connect to this type of network. Check for updates to your device software if you are not able to connect. If your device is too old to connect to the STEVENSON network, please connect to the GUEST network. Daily registration will be required when connecting to GUEST.
The STEVENSON and STEVENSON5 Wi-Fi networks are intended for all University faculty, students and staff for all of their devices that support this type of connectivity. The GUEST network is very limited in speed and features and should only be used by visitors to SU’s campus.
For Campus Visitors and Guests
Stevenson University offers a limited open GUEST Wi-Fi network for visitors to our various campus facilities. Simply connect to the available GUEST Wi-Fi network and open a browser to agree to the terms and conditions. The terms and conditions expire every 24 hours, so if you are on campus for several days, you will need to repeat this process each day.
What about tablets and smartphones?
All current tablets and smartphones running recent Wi-Fi software can connect in the same manner.
How do I get help with connecting?
Contact Tech Connection at 443-334-3000 (ext. 3000 from any campus phone) or stop in one of our support centers for assistance.
Service Links
Blackboard
Outlook Web Access
0365 E-mail
Helpdesk
SU Cloud
WebPrint/PaperCut Print Services
SU Now Portal
Test My Wi-Fi Connection (on-campus only)
Web
xpress/Self-Service
Cybersecurity Resources
Compromised Accounts
Desktop Malware
Information Security Incident Response Plan
Potentially Malicious Emails
Software and Cloud Computing Services Policy
Third-Party Date Exposure Notifications
Current Student Resources
Are you a current student? Log in to the SUNow Portal to learn about printing and copying on campus, Single Sign-On, software and hardware purchases, and more.
Information Technology on the SUNow Portal
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