Plans, policies and reporting - Horniman Museum and Gardens
Source: https://www.horniman.ac.uk/about-the-horniman/plans-policies-reporting
Archived: 2026-04-23 17:19
Plans, policies and reporting - Horniman Museum and Gardens
Skip to content
Find out all about our plans for the future, the policies relating to how we work and other documents about the progress of our work.
The Horniman Museum and Gardens is a charitable company, limited by guarantee.
It is also a Non-Departmental Public Body of the Department for Culture, Media and Sport (DCMS). This means that although it receives a large part of its funding in the form of Grant in Aid from DCMS, it operates at “arms length” from central government.
Downloads
Forward Planning
We produce Forward Plans to guide our activities over the coming years.
Our Forward Plan 2026-2029 shares the values, behaviours, goals and priorities we will be engaged in over the next four years.
Horniman Museum and Gardens Forward Plan 2026-29
(pdf, 179.51kb)
Download
Annual Report and Financial Statements
The Report and Consolidated Financial Statements for the year ended 31 March 2025 include the Trustees’ Report and financial details on activities within the Museum and Gardens during 2024-2025.
Report and Consolidated Financial Statements
(pdf, 720.28kb)
Download
Report and Consolidated Financial Statements - simplified for access
(docx, 232.32kb)
Download
Framework Document
This framework document details the broad governance framework within which the Horniman Museum and Gardens and the Department of Culture, Media and Sport operate.
Read the
Framework Document
Annual Impact Report
Annual Impact Report 2024/25
(pdf, 508.59kb)
Download
Annual Impact Report 2024/25 (text only)
(pdf, 159.28kb)
Download
The Horniman has many policies which cover our procedures and plans. Download the policies below.
Borrowing specimens
These policies cover procedures for all outgoing and incoming loans of objects or specimens for exhibition or study purposes, whatever the duration.
Learn more about loans from our collections
General Loan Conditions
(pdf, 403.79kb)
Download
Loans Policy - Incoming and Outgoing
(pdf, 352.28kb)
Download
Climate and Ecology Manifesto
In July 2019 we declared a climate and ecological emergency. In January 2020 we announced our Climate and Ecology Manifesto, which outlines our platform for action and the steps the Horniman will take to mitigate against the climate and ecological emergency, and to help shape a positive future for generations to come.
Read about some of the ways the Horniman has been getting greener
Climate and Ecology Manifesto
(pdf, 295.03kb)
Download
Collections Development Policy
This document sets out the policy guiding the Horniman Museum and Garden’s acquisition of objects into, and disposal of objects from, its permanent collections
Collections Development Policy
(pdf, 402.85kb)
Download
Complaints Procedure
At the Horniman, we are committed to providing a high-quality, engaging experience to all our visitors. We want your visit to be memorable for all the right reasons, but we understand that sometimes things do not go as planned and you may want to contact us.
Horniman Complaints Procedure
(pdf, 118.5kb)
Download
Data Protection and Privacy
These documents set out the Horniman Museum and Garden’s data protection policy, data retention guidelines, and privacy notice.
Data Protection Policy
(pdf, 178.58kb)
Download
Data Retention Guidelines
(pdf, 303.94kb)
Download
Privacy Notice
(pdf, 248.54kb)
Download
Legitimate Interest for Holding and Processing Data
(pdf, 127.79kb)
Download
Subject Access Request Form
(pdf, 213.79kb)
Download
Equity and Diversity Policy
The Horniman welcomes all visitors to the Museum and Gardens and is fully committed, both as an employer and as a service provider, to implementing its obligations to its diverse range of visitors and to all those who work at the Horniman.
Equity, Diversity and Inclusion Policy and Framework
(pdf, 111.96kb)
Download
Menopause policy
(docx, 50.43kb)
Download
Fundraising and Donations Acceptance policy
The objective of our fundraising activity is to support the Horniman’s mission and our work by active and effective raising of funds, whilst ensuring a commitment to our values and protecting the integrity and reputation of the Horniman at all times.
Fundraising and Donations Acceptance policy
(pdf, 140.7kb)
Download
Health and Safety Policy
The Horniman Trustees, management and staff provide a safe and healthy environment for staff, visitors, volunteers, contractors and everyone else who may come onto the Museum, Gardens and stores.
Health and Safety Policy
(pdf, 100.26kb)
Download
Human Remains Policy
This policy outlines the approach of the Horniman to the care, preservation, management and development of the human remains in the collection of the Horniman.
It covers the display of human remains to the public, access to the Horniman collection for research and other purposes, and how requests for the return of human remains to countries or communities of origin will be addressed and managed by the Horniman.
Human Remains Policy
(pdf, 249.03kb)
Download
Publication Scheme
The Horniman’s Publication Scheme sets out details of how the Horniman makes information about itself available to the public.
Publication Scheme
(pdf, 155.88kb)
Download
Restitution and Repatriation Policy
In autumn 2020, the Horniman held a consultation with members of the UK’s Nigerian diaspora community on the museum’s collection of objects from Benin City, as part of its wider project ‘Rethinking Relationships and Building Trust around African collections’. All views expressed in the consultation were fed back to trustees.
The Horniman has now agreed a policy on restitution and repatriation, which states that each repatriation request will be dealt with on a case by case basis. It sets out a clear procedure for making a claim, including a commitment to sharing information and transparency of process.
In all cases, an external request made directly to the Chief Executive has to be made. The Horniman’s policy on restitution and repatriation is available by download below:
Horniman policy on restitution and repatriation
(pdf, 234.25kb)
Download
Safeguarding Policy
We are committed to safeguarding children, young people and adults at risk during their visit, and this document sets out the Horniman Museum and Gardens’ Safeguarding Policy Statement.
Any safeguarding concerns should be reported via
comments@horniman.ac.uk
Safeguarding Policy Statement
(pdf, 190.48kb)
Download
Volunteering Policy
The Horniman acknowledges the contribution of volunteers in supporting the organisation to achieve its aim to connect people with global cultures and the natural world and encourage everyone to shape a positive future for the world we all share.
Horniman Volunteering Policy
(pdf, 353.53kb)
Download
About the Horniman
The Horniman connects us all with global cultures and the natural environment, encouraging us to shape a positive future for the world we all share.
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Skip to content
Find out all about our plans for the future, the policies relating to how we work and other documents about the progress of our work.
The Horniman Museum and Gardens is a charitable company, limited by guarantee.
It is also a Non-Departmental Public Body of the Department for Culture, Media and Sport (DCMS). This means that although it receives a large part of its funding in the form of Grant in Aid from DCMS, it operates at “arms length” from central government.
Downloads
Forward Planning
We produce Forward Plans to guide our activities over the coming years.
Our Forward Plan 2026-2029 shares the values, behaviours, goals and priorities we will be engaged in over the next four years.
Horniman Museum and Gardens Forward Plan 2026-29
(pdf, 179.51kb)
Download
Annual Report and Financial Statements
The Report and Consolidated Financial Statements for the year ended 31 March 2025 include the Trustees’ Report and financial details on activities within the Museum and Gardens during 2024-2025.
Report and Consolidated Financial Statements
(pdf, 720.28kb)
Download
Report and Consolidated Financial Statements - simplified for access
(docx, 232.32kb)
Download
Framework Document
This framework document details the broad governance framework within which the Horniman Museum and Gardens and the Department of Culture, Media and Sport operate.
Read the
Framework Document
Annual Impact Report
Annual Impact Report 2024/25
(pdf, 508.59kb)
Download
Annual Impact Report 2024/25 (text only)
(pdf, 159.28kb)
Download
The Horniman has many policies which cover our procedures and plans. Download the policies below.
Borrowing specimens
These policies cover procedures for all outgoing and incoming loans of objects or specimens for exhibition or study purposes, whatever the duration.
Learn more about loans from our collections
General Loan Conditions
(pdf, 403.79kb)
Download
Loans Policy - Incoming and Outgoing
(pdf, 352.28kb)
Download
Climate and Ecology Manifesto
In July 2019 we declared a climate and ecological emergency. In January 2020 we announced our Climate and Ecology Manifesto, which outlines our platform for action and the steps the Horniman will take to mitigate against the climate and ecological emergency, and to help shape a positive future for generations to come.
Read about some of the ways the Horniman has been getting greener
Climate and Ecology Manifesto
(pdf, 295.03kb)
Download
Collections Development Policy
This document sets out the policy guiding the Horniman Museum and Garden’s acquisition of objects into, and disposal of objects from, its permanent collections
Collections Development Policy
(pdf, 402.85kb)
Download
Complaints Procedure
At the Horniman, we are committed to providing a high-quality, engaging experience to all our visitors. We want your visit to be memorable for all the right reasons, but we understand that sometimes things do not go as planned and you may want to contact us.
Horniman Complaints Procedure
(pdf, 118.5kb)
Download
Data Protection and Privacy
These documents set out the Horniman Museum and Garden’s data protection policy, data retention guidelines, and privacy notice.
Data Protection Policy
(pdf, 178.58kb)
Download
Data Retention Guidelines
(pdf, 303.94kb)
Download
Privacy Notice
(pdf, 248.54kb)
Download
Legitimate Interest for Holding and Processing Data
(pdf, 127.79kb)
Download
Subject Access Request Form
(pdf, 213.79kb)
Download
Equity and Diversity Policy
The Horniman welcomes all visitors to the Museum and Gardens and is fully committed, both as an employer and as a service provider, to implementing its obligations to its diverse range of visitors and to all those who work at the Horniman.
Equity, Diversity and Inclusion Policy and Framework
(pdf, 111.96kb)
Download
Menopause policy
(docx, 50.43kb)
Download
Fundraising and Donations Acceptance policy
The objective of our fundraising activity is to support the Horniman’s mission and our work by active and effective raising of funds, whilst ensuring a commitment to our values and protecting the integrity and reputation of the Horniman at all times.
Fundraising and Donations Acceptance policy
(pdf, 140.7kb)
Download
Health and Safety Policy
The Horniman Trustees, management and staff provide a safe and healthy environment for staff, visitors, volunteers, contractors and everyone else who may come onto the Museum, Gardens and stores.
Health and Safety Policy
(pdf, 100.26kb)
Download
Human Remains Policy
This policy outlines the approach of the Horniman to the care, preservation, management and development of the human remains in the collection of the Horniman.
It covers the display of human remains to the public, access to the Horniman collection for research and other purposes, and how requests for the return of human remains to countries or communities of origin will be addressed and managed by the Horniman.
Human Remains Policy
(pdf, 249.03kb)
Download
Publication Scheme
The Horniman’s Publication Scheme sets out details of how the Horniman makes information about itself available to the public.
Publication Scheme
(pdf, 155.88kb)
Download
Restitution and Repatriation Policy
In autumn 2020, the Horniman held a consultation with members of the UK’s Nigerian diaspora community on the museum’s collection of objects from Benin City, as part of its wider project ‘Rethinking Relationships and Building Trust around African collections’. All views expressed in the consultation were fed back to trustees.
The Horniman has now agreed a policy on restitution and repatriation, which states that each repatriation request will be dealt with on a case by case basis. It sets out a clear procedure for making a claim, including a commitment to sharing information and transparency of process.
In all cases, an external request made directly to the Chief Executive has to be made. The Horniman’s policy on restitution and repatriation is available by download below:
Horniman policy on restitution and repatriation
(pdf, 234.25kb)
Download
Safeguarding Policy
We are committed to safeguarding children, young people and adults at risk during their visit, and this document sets out the Horniman Museum and Gardens’ Safeguarding Policy Statement.
Any safeguarding concerns should be reported via
comments@horniman.ac.uk
Safeguarding Policy Statement
(pdf, 190.48kb)
Download
Volunteering Policy
The Horniman acknowledges the contribution of volunteers in supporting the organisation to achieve its aim to connect people with global cultures and the natural world and encourage everyone to shape a positive future for the world we all share.
Horniman Volunteering Policy
(pdf, 353.53kb)
Download
About the Horniman
The Horniman connects us all with global cultures and the natural environment, encouraging us to shape a positive future for the world we all share.
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Cookie Policy
.
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VISITOR_INFO1_LIVE
5 months 27 days
This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
Analytics
analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, pages visited on site, traffic source, etc.
Cookie
Duration
Description
___utmvc
less than a minute
The cookie is installed by Google Analytics to gather data on the user's site usage. This data is then used to compile reports and improve the site.
_fbp
3 months
Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
_ga
1 year 1 month 4 days
Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*
1 year 1 month 4 days
Google Analytics sets this cookie to store and count page views.
_gat_UA-*
1 minute
Google Analytics sets this cookie for user behaviour tracking.
_gcl_au
3 months
Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.
_gid
1 day
Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
ajs_anonymous_id
never
This cookie is set by Segment to count the number of people who visit a certain site by tracking if they have visited before.
ajs_group_id
never
This cookie is set by Segment to track visitor usage and events within the website.
ajs_user_id
never
This cookie is set by Segment to help track visitor usage, events, target marketing, and also measure application performance and stability.
vuid
2 years
This domain of this cookie is owned by Vimeo. This cookie is used by vimeo to collect tracking information. It sets a unique ID to embed videos to the website.
YSC
session
This cookie is set by Youtube and is used to track the views of embedded videos.
Advertisement
advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customised ads.
Cookie
Duration
Description
IDE
1 year 24 days
Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
NID
6 months
This cookie is used to a profile based on user's interest and display personalized ads to the users.
PREF
8 months
PREF cookie is set by Youtube to store user preferences like language, format of search results and other customizations for YouTube Videos embedded in different sites.
test_cookie
15 minutes
This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
VISITOR_PRIVACY_METADATA
6 months
YouTube sets this cookie to store the user's cookie consent state for the current domain.
yt.innertube::nextId
never
YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests
never
YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
Others
others
Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.
Cookie
Duration
Description
__cflb
1 hour
This cookie is used by Cloudflare for load balancing.
_cfuvid
session
Cloudflare uses this cookie to distinguish between users from the same IP address.
cf_clearance
1 year
A clearance cookie that stores the proof that a Javascript or Captcha challenge has been passed.
debug
never
Pending
hmt_id
1 month
This cookie is used to distinguish between humans and bots.
loglevel
never
A persistent cookie that collects data on user interaction with our video-content.
m
2 years
This Stripe cookie determines the device used to access the website. This allows the website to be formatted accordingly.
Trinity-Session-collage_public-web
session
Pending
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