Contact Us | RBFCU - Credit Union Schedule an Appointment ATMs & Locations Rates Apply for a Loan Open an Account Routing Number 314089681 Join Find Your Next Car Search New & Used Vehicles Preferred Dealers Loan Protection GAP Plus Mechanical Repair Coverage (MRC) Credit Insurance Home Loans & Realty You found your dream home, now find financing that fits you Mortgage Overview Purchase Refinance Loan Options Fixed-Rate Adjustable-Rate FHA & VA Jumbo New Construction Land 100% Financing 100% Financing for Medical Professionals First-Time Homebuyers Home Equity/HELOC Home Improvement Homebuying & Selling Services Realty Services Title Insurance Home Appraisal Mortgage Retail Team Retirement Helping school employees plan for the future with confidence Retirement Program Overview Schedule an Appointment 403(b) Roth 403(b) 457(b) Roth 457(b) RBFCU Freedom Retirement Plan Enroll Online Manage Your Account Investments Helping you invest in life's big moments Investments Overview Schedule an Appointment Financial Advisors Virtual Advisory Center Investment Strategies Financial Health Check Wealth Management Trust Services Insurance All the coverage you need in one place Insurance Overview Request a Quote Homeowners Insurance Auto Insurance Personal Insurance Business & Commercial Insurance Health Care Plans & Insurance Medicare Supplement Insurance Plans Business Earning your trust by serving your business Business Overview Business Loans SBA Loans Business Credit Card Business Accounts Business Checking Business Services Select Group Membership Learn Learn more, earn more, save more with RBFCU Learn About Finances With RBFCU Budgeting & Saving Credit Scores & Credit Reports Buying a Car & Vehicle Loans Student Loans & Paying for College Mortgage Loans & Homeownership Investments & Financial Planning Security & Fraud Center Financial Education Request a Financial Presentation GreenPath Financial Wellness Virtual Financial Coach Financial Counseling & Education Debt Management Calculators It's a Money Thing Video Series Junior Series - Ages 4-10 En Español Seminars & Webinars Youth Ambassador Program FAQs RBFCU Mobile app Download our app for a better mobile banking experience. Get Our goal is to provide you the best possible service. We have representatives ready to answer your questions, help with loan applications and more. Email, chat or schedule an appointment today — we’ll be happy to address your concerns and assist with your financial needs. How can we help you? To find digital solutions to some of the top banking needs, choose a category below: Open an Account RBFCU has a streamlined process. Activate a Card Start using your credit or debit card. Sign-in Help Get access to Online Banking. Pay Bills Pay your bills through Online Banking. Deposit Checks Easily make a deposit with your device. Apply for a Loan Options and benefits that work for you. Routing Number RBFCU's Routing Number is 314089681. Learn Articles and calculators to help you. Browse FAQs Answers to your questions. Have questions? Our Member Service Center representatives are available from 8 a.m. to 6 p.m. Monday through Friday and 8:30 a.m. to 4 p.m. Saturday to answer your questions, help with loan applications and more. Contact us or schedule an appointment today — we'll be happy to address your concerns and assist with your financial needs. Show More Show Less *Do not send sensitive information including account numbers, Social Security numbers, etc., through unsecured email. To send sensitive information, simply sign in to your Online Banking account to chat with a Member Service Representative. Find ATMs & Branches Members have surcharge-free access to thousands of ATMs across the country. Schedule an Appointment Save time and skip the line by making an appointment at your nearest branch. Have a specific question or concern? For the best way to contact us about a specific issue, choose from the categories below: Debit Card Issues To freeze your debit card and/or report it lost or stolen, visit “Manage Cards” in your Online Banking account . Select the card you need to update, and follow the prompts. You can also complete this on the RBFCU Mobile app by tapping “Manage Cards” in the bottom menu. To report a lost or stolen card over the phone, call San Antonio/Austin/Corpus Christi/Dallas-Fort Worth: 210-945-3300 To report card fraud, call San Antonio/Austin/Corpus Christi/Dallas-Fort Worth: 210-945-3300 Representatives are available 24 hours a day, seven days a week. Credit Card Issues To freeze your credit card and/or report it lost or stolen, visit “Manage Cards” in your Online Banking account . Select the card you need to update, and follow the prompts. You can also complete this on the RBFCU Mobile app by tapping “Manage Cards” in the bottom menu. To report a lost or stolen credit card over the phone, call our card servicing partner 24 hours a day, seven days a week. World Cash Back cardholders: 1-888-999-4355 Premier Rate and Business Select cardholders: 1-888-999-4336 For all other card issues and concerns, call San Antonio/Austin/Corpus Christi/Dallas-Fort Worth: 210-945-3300 Consumer Loans For loan services including payoffs, contact a Consumer Lending Representative by calling San Antonio/Austin/Corpus Christi/Dallas-Fort Worth: 210-945-3300 Representatives are available from 8 a.m. to 6 p.m. Monday through Friday, and from 8:30 a.m. to 4 p.m. Saturday. Mortgage and Home Equity Loans To speak to a Mortgage Lending Representative, call San Antonio/Austin/Corpus Christi/Dallas-Fort Worth: 210-945-3300 Representatives are available from 9 a.m. to 5 p.m. Monday through Friday, and from 9 a.m. to 4 p.m. Saturday. To speak to a Preserve Title Company representative, call 210-945-3370 Representatives are available from 9 a.m. to 5 p.m. Monday through Friday. Notices of error and requests for information regarding the servicing of your mortgage loan must be sent to RBFCU Attn: Mortgage Servicing P.O. Box 2247 Universal City, Texas 78148-2247 Collections To speak to a Collections Representative , call San Antonio/Austin/Corpus Christi/Dallas-Fort Worth: 1-888-556-2965 Representatives are available from 8:15 a.m. to 5 p.m. Monday through Friday, and from 8:30 a.m. to 4 p.m. Saturday. Insurance RBFCU Insurance Agency licensed insurance agents can be reached at San Antonio: 210-564-2999 Toll-free: 1-888-564-2999 Licensed insurance agents are available from 7 a.m. to 7:30 p.m. CT (8 a.m. to 8:30 p.m. ET), Monday through Friday, and 8 a.m. to 4 p.m. CT (9 a.m. to 5 p.m. ET) on Saturday. RBFCU Insurance Agency 2026 holiday closures schedule All RBFCU Insurance Agency facilities will be closed in observance of the following holidays. New Year’s Day — Thursday, Jan. 1 Day After New Year's Day — Friday, Jan. 2 Martin Luther King Day — Monday, Jan. 19 Presidents Day — Monday, Feb. 16 Memorial Day — Monday, May 25 Juneteenth — Friday, June 19 Independence Day — Friday, July 3 Labor Day — Monday, Sept. 7 Thanksgiving Day — Thursday, Nov. 26 Friday After Thanksgiving — Friday, Nov. 27 Christmas Day — Friday, Dec. 25 New Year's Eve — Thursday, Dec. 31 Investments and Wealth Management RBFCU Investments Group and Wealth Management professionals can be reached by phone at San Antonio: 210-637-4569 Toll-free: 1-888-294-0202 Representatives are available from 8:30 a.m. to 5 p.m. Monday through Friday. We have a partnership with Ameriprise Financial Services to provide financial planning services and solutions to our clients. We are not an investment client of Ameriprise, but we have a revenue sharing relationship with them that creates a conflict of interest. Details on how we work together can be found on ameriprise.com/sec-disclosure Investment products are not insured by the FDIC, NCUA or any federal agency, are not deposits or obligations of, or guaranteed by any financial institution, and involve investment risks including possible loss of principal and fluctuation in value. RBFCU Investments Group is a financial advisory practice of Ameriprise Financial Services, LLC. Ameriprise Financial and the financial institution are not affiliated. Investment advisory products and services are made available through Ameriprise Financial Services, LLC, a registered investment adviser. Securities offered by Ameriprise Financial Services, LLC. Member FINRA and SIPC Trust Services RBFCU Trust Services professionals can be reached by phone at 210-637-4117 Representatives are available from 9 a.m. to 5 p.m. Monday through Friday. Real Estate To contact an RBFCU preferred real estate agent, email us at realty@rbfcu.org You can also submit a form requesting a preferred real estate agent to contact you directly. *Do not send sensitive information including account numbers, Social Security numbers, etc., through unsecured email. Business Solutions For assistance opening a new business checking or savings account, contact Remote Member Assistance at San Antonio/Austin/Corpus Christi/Dallas-Fort Worth: 210-967-2436 Representatives are available from 8 a.m. to 5:30 p.m. Monday through Friday, and 8:30 a.m. to 4 p.m. Saturday. To update or add additional account to an existing business account, contact Remote Member Assistance at San Antonio/Austin/Corpus Christi/Dallas-Fort Worth: 210-637-3000 For business loans and account services, contact our Business Solutions Team: San Antonio/Austin/Corpus Christi/Dallas-Fort Worth: 210-945-3800 You can also email us at BusinessSolutions@rbfcu.org Representatives are available from 8:30 a.m. to 5 p.m. Monday through Friday. *Do not send sensitive information including account numbers, Social Security numbers, etc., through unsecured email. To send sensitive information, simply sign in to your Online Banking account to chat with a Member Service Representative. Retirement Plans for School Employees To learn more about the RBFCU Retirement Program and benefits of enrolling, contact us at 1-833-291-1310 Representatives are available from 9 a.m. to 5 p.m. Monday through Friday. We have a partnership with Ameriprise Financial Services to provide financial planning services and solutions to our clients. We are not an investment client of Ameriprise, but we have a revenue sharing relationship with them that creates a conflict of interest. Details on how we work together can be found on ameriprise.com/sec-disclosure Investment products are not insured by the FDIC, NCUA or any federal agency, are not deposits or obligations of, or guaranteed by any financial institution, and involve investment risks including possible loss of principal and fluctuation in value. RBFCU Retirement Program, a financial advisory practice of Ameriprise Financial Services, LLC, is a division of RBFCU Investments Group LLC. Ameriprise Financial and the financial institution are not affiliated. Investment advisory products and services are made available through Ameriprise Financial Services, LLC, a registered investment adviser. Securities offered by Ameriprise Financial Services, LLC. Member FINRA and SIPC Medicare Supplement Insurance Plans To speak to one of our licensed insurance agents to explore your choices and make the best decision to meet your needs, call us at 1-833-291-1309 Representatives are available from 8:30 a.m. to 5 p.m. Monday through Friday. Technical Support If you experience technical issues while using RBFCU’s website, Online Banking or RBFCU Mobile app platforms, visit rbfcu.org/chat and select the chat icon in the bottom right corner to chat with a Member Service Representative. Chat representatives are available 7 a.m. to 7 p.m. Monday through Friday, and 9 a.m. to 4 p.m. on Saturday. You can also call to speak with a representative: San Antonio/Austin/Corpus Christi/Dallas-Fort Worth: 210-945-3300 Representatives are available by phone from 8 a.m. to 6 p.m. Monday through Friday, and from 8:30 a.m. to 4 p.m. Saturday. 2026 holiday closures schedule All RBFCU facilities will be closed in observance of the following holidays. You can access your accounts through Online Banking and the RBFCU Mobile app and make banking transactions at RBFCU ATMs New Year’s Day — Thursday, Jan. 1 Martin Luther King Jr. Day — Monday, Jan. 19 Presidents Day — Monday, Feb. 16 Operational Closure — Saturday, March 7 (Corpus Christi-area locations only closing at 2 p.m.) Memorial Day — Monday, May 25 Juneteenth — Friday, June 19 Independence Day — Saturday, July 4 Labor Day — Monday, Sept. 7 Columbus Day — Monday, Oct. 12 Veterans Day — Wednesday, Nov. 11 Thanksgiving — Thursday, Nov. 26 Christmas — Friday, Dec. 25 ATMs and Locations Open an Account Really Free Checking Auto Loans *Do not send sensitive information including account numbers, Social Security numbers, etc., through unsecured email. To send sensitive information, simply sign in to your Online Banking account to chat with a Member Service Representative.