Contacting the Council - West Lothian Council This website uses cookies This cookie statement explains what cookies are, which cookies we use and why, and what you can do to manage your cookie preferences. Your cookie preferences were saved Set cookie preferences Please give us your feedback on the website. You can use the minimise control on the left of this pop up to complete the survey later in your visit. Complete Survey No Thanks Link to " West Lothian Council " homepage Sign up for news News All Services Toggle menu Scottish Parliamentary Elections - 7 May 2026 Information and guidance for voters ahead of the 2026 Scottish Parliament election on Thursday 7 May can be accessed by clicking on the link above Council Information About your council Contacting the Council Contacting the Council Ways to contact us Thank you for enquiring about West Lothian Council. We offer a wide range of online services to allow residents to: Request a council service Report an issue with a council service Pay for a service Apply for a council service Complain about a council service If you cannot find what you are looking for via the links above, or using the search bar, please see the different options for submitting a specific enquiry below. Alternatively you may wish to call our Customer Service Centre on 01506 280000.  The quickest and most efficient way to contact us is via our Contact us online form Unfortunately we are currently unable to respond to specific enquiries via social media. Common reasons to contact the council Information on Applying for a Council House Updates on bin collections Report Illegal Fly Tipping Paying Council Tax School Term Dates Customers with specific requirements For interpretation and translation services please telephone our Customer Service Centre on 01506 280000 . We also use Recite Me text speak software on our website. Deaf or hard of hearing British Sign Language (BSL) users can contact us direct by using the Contact Scotland Website (opens new window) Alternatively you can use the Next Generation Text Service also known as Text Relay by dialling 18001 + 01506 280000 Contact Us Online Our aim is to make it as easy as possible to access our services, help and information when it is convenient for you. Other ways to contact the council Other methods of contacting the council that are available Complaints West Lothian Council is committed to providing high-quality customer services. We value complaints and use the information from them to help us improve our services. If something goes wrong or you are dissatisfied with our services, please tell us. Complaints