Quality Enhancement Plan | American University in Dubai (AUD)
Source: http://www.aud.edu/university-overview/quality-enhancement-plan
Archived: 2026-04-23 17:20
Quality Enhancement Plan | American University in Dubai (AUD)
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‘Lean on Me’: Mentoring First Year Student Learning and Success in Gatekeeper Courses
AUD Quality Enhancement Plan
In 2007, AUD became the first institution of higher learning outside the Americas to be awarded independent accreditation by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) in the United States. A fundamental component of AUD's re-affirmation of this prestigious accreditation is the successful creation of a Quality Enhancement Plan (QEP).
The QEP is our commitment, as an institution, to enhance the overall quality and effectiveness of the education provided by AUD. Ultimately, the goal of the QEP is to improve student learning and success.
If you have any comments, questions, or concerns about our institutional QEP, please feel free to contact us at:
qep@aud.edu
We look forward to working with you to enhance the educational experience for the AUD community!
Executive Summary
The QEP goal is to
enhance first-year student success through mentorship in Developmental Math courses (MATH 090, 095, 103, 104)
.
Following a data and research driven QEP development process, Developmental Math courses were identified to be gatekeeper courses that effectively function as pre-requisites for progression to higher-level courses. Developmental Math courses carry no credit but have an impact on student success in subsequent credit-bearing courses. More specifically, these can be characterized as barriers to student success and persistence. These courses tend to have high annual enrollment rates and a high rate of students not passing (i.e. an average failure rate above 70%).
The focus of the QEP is to enhance student success though mentorship in Developmental Math courses, thus transforming them into “gateway” courses. “Gateway” courses should prepare more students with the knowledge and skills needed to advance towards degree completion (that is, enhanced first year student success). In terms of other operational definitions of key words within the QEP goal, following a review of the literature on the concept of mentoring, we define “mentorship” within the context of AUD’s mission and articulated QEP as a system of structured relationships to support student success. “Student success” refers to academic and pathway success. Within the definition of “mentorship”, “support” refers to academic subject knowledge support and / or support on study skills and academic goal setting.
To support the achievement of the QEP goal, QEP objectives have been developed. These objectives, along with associated actions to be implemented, are based on a literature review of best practices associated with first-year student success. An implementation plan, budget and assessment plan have also been developed as part of the QEP to support the achievement of the QEP goal.
QEP Oversight Committee:
QEP Oversight Committee Members
The QEP Oversight Committee meets on a regular basis to oversee the implementation of the QEP. They provide feedback and/or assistance in the completion of all required QEP tasks.
Dr. Lance de Masi
Interim President
Dr. Sabrina Joseph
Provost and Chief Academic Officer
Dr. Rawan Ghali
Assistant Director of Institutional Effectiveness
Dr. Micah Robbins
Acting Dean of the School of Arts and Sciences and Assistant Professor of English
Dr. Farah Arkadan
Chair of the Department of Management and Marketing, Assistant Professor of Marketing, and Accreditation Lead (QEP Steering Committee Chair)
Ms. Matilda Jabbour
Registrar
Ms. Nadine Ghalayini
Academic Advisor and Support Coordinator
Dr. Elena Tzenova
Assistant Professor of Mathematics and Developmental Math Support Leader
Ms. Sarah Ghamlouche
Special Assistant to the Provost and Chief Academic Officer and QEP Director
Ms. Tala Makhlouf
Associate Executive Vice President
QEP Steering Committee Mission Statement
The mission of the Quality Enhancement Plan (QEP) Steering Committee is to: create and apply a complete process that encompasses every stage of QEP development and the various tasks therein; ensure that the QEP development process complies with the requirements and guidelines set by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC); oversee the production of a final QEP document that is ready for submission to the SACSCOC within the timeframe set for QEP completion and submission; and create mechanisms for implementing the QEP once it is approved by the SACSCOC.
QEP Development Team
Dr. Perri Giovannucci
Associate Professor of English
Ms. Miriam Khalil
Senior Academic Advisor
Ms. Carol Maalouf
Director of Admissions
Dr. Hania Mahassen
Coordinator and Associate Professor of Mathematics
Dr. Kristin Rozzell Murray
English Division Head and Assistant Professor of English
Mr. Mazen Salih
Assistant Director of Institutional Effectiveness
Dr. Reimara Valk
Assistant Professor of Management
Narrative Description
click here
Feedback
Click here
for any comments, questions, or concerns about our institutional QEP.
Campus 360 virtual tours
Scholarships
Inclusion
Research
Sustainability initiatives
Innovation
Student exchange opportunities
Library
AUD intranet
Work with us
Quality Enhancement Plan
Welcome to AUD's Quality Enhancement Plan webpage.
Planning your Visit to Campus?
Book an Appointment
University Overview
Why Study at AUD
History
Accreditations
Mission
Facts and Figures
AUD Strategic Plan
AUD Strategic Planning Committee
AUD Publications
University Policies
General Policies
Academic Policies
AUD Leadership
Governing Board and Leadership
Office of the President
President's Message
President’s Awards
Office of the Executive Vice President
Office of the Provost
About the Office
Provost’s Message
Teaching and Learning
Academic Units
Academic Advising
Centers at AUD
Center for Executive Programs and Professional Services (CEPPS)
Center for Research, Innovation, and Design (CRID)
AUD's Entrepreneurship and Innovation Center (AEIC)
Middle East Cities Center (MECC)
Center for Interdisciplinary Engineering Research (CFIER)
Quality Enhancement Plan
News & Events
News
Events
Archived News & Events
Archived Webinars and Workshops
Administrative Offices
Central Services
Communications
Finance
Health Center
Human Resources
Institutional Effectiveness
Registrar
Student Affairs
Faculty Directory
Office and Staff Directory
Employment
Maps and Directions
FAQs
Get in Touch
‘Lean on Me’: Mentoring First Year Student Learning and Success in Gatekeeper Courses
AUD Quality Enhancement Plan
In 2007, AUD became the first institution of higher learning outside the Americas to be awarded independent accreditation by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) in the United States. A fundamental component of AUD's re-affirmation of this prestigious accreditation is the successful creation of a Quality Enhancement Plan (QEP).
The QEP is our commitment, as an institution, to enhance the overall quality and effectiveness of the education provided by AUD. Ultimately, the goal of the QEP is to improve student learning and success.
If you have any comments, questions, or concerns about our institutional QEP, please feel free to contact us at:
qep@aud.edu
We look forward to working with you to enhance the educational experience for the AUD community!
Executive Summary
The QEP goal is to
enhance first-year student success through mentorship in Developmental Math courses (MATH 090, 095, 103, 104)
.
Following a data and research driven QEP development process, Developmental Math courses were identified to be gatekeeper courses that effectively function as pre-requisites for progression to higher-level courses. Developmental Math courses carry no credit but have an impact on student success in subsequent credit-bearing courses. More specifically, these can be characterized as barriers to student success and persistence. These courses tend to have high annual enrollment rates and a high rate of students not passing (i.e. an average failure rate above 70%).
The focus of the QEP is to enhance student success though mentorship in Developmental Math courses, thus transforming them into “gateway” courses. “Gateway” courses should prepare more students with the knowledge and skills needed to advance towards degree completion (that is, enhanced first year student success). In terms of other operational definitions of key words within the QEP goal, following a review of the literature on the concept of mentoring, we define “mentorship” within the context of AUD’s mission and articulated QEP as a system of structured relationships to support student success. “Student success” refers to academic and pathway success. Within the definition of “mentorship”, “support” refers to academic subject knowledge support and / or support on study skills and academic goal setting.
To support the achievement of the QEP goal, QEP objectives have been developed. These objectives, along with associated actions to be implemented, are based on a literature review of best practices associated with first-year student success. An implementation plan, budget and assessment plan have also been developed as part of the QEP to support the achievement of the QEP goal.
QEP Oversight Committee:
QEP Oversight Committee Members
The QEP Oversight Committee meets on a regular basis to oversee the implementation of the QEP. They provide feedback and/or assistance in the completion of all required QEP tasks.
Dr. Lance de Masi
Interim President
Dr. Sabrina Joseph
Provost and Chief Academic Officer
Dr. Rawan Ghali
Assistant Director of Institutional Effectiveness
Dr. Micah Robbins
Acting Dean of the School of Arts and Sciences and Assistant Professor of English
Dr. Farah Arkadan
Chair of the Department of Management and Marketing, Assistant Professor of Marketing, and Accreditation Lead (QEP Steering Committee Chair)
Ms. Matilda Jabbour
Registrar
Ms. Nadine Ghalayini
Academic Advisor and Support Coordinator
Dr. Elena Tzenova
Assistant Professor of Mathematics and Developmental Math Support Leader
Ms. Sarah Ghamlouche
Special Assistant to the Provost and Chief Academic Officer and QEP Director
Ms. Tala Makhlouf
Associate Executive Vice President
QEP Steering Committee Mission Statement
The mission of the Quality Enhancement Plan (QEP) Steering Committee is to: create and apply a complete process that encompasses every stage of QEP development and the various tasks therein; ensure that the QEP development process complies with the requirements and guidelines set by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC); oversee the production of a final QEP document that is ready for submission to the SACSCOC within the timeframe set for QEP completion and submission; and create mechanisms for implementing the QEP once it is approved by the SACSCOC.
QEP Development Team
Dr. Perri Giovannucci
Associate Professor of English
Ms. Miriam Khalil
Senior Academic Advisor
Ms. Carol Maalouf
Director of Admissions
Dr. Hania Mahassen
Coordinator and Associate Professor of Mathematics
Dr. Kristin Rozzell Murray
English Division Head and Assistant Professor of English
Mr. Mazen Salih
Assistant Director of Institutional Effectiveness
Dr. Reimara Valk
Assistant Professor of Management
Narrative Description
click here
Feedback
Click here
for any comments, questions, or concerns about our institutional QEP.