Caregiver resources

Caregiver resources
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Caregiver resources
Caregiver resources
Caregiver resources
Caregivers working for St John of God Health Care can access important information relating to their employment, support their learning and access their caregiver email account via several online portals. Your caregiver number and password is required to login to these portals.
Connecting remotely
At St John of God Health Care, when we log into our systems remotely, we have enabled multi-factor authentication (MFA) via a tool called Microsoft Authenticator. MFA helps us to confirm your identity in a secure way and is used in addition to your username and password.
Download Microsoft Authenticator from the Google Play or Apple App Store:
Google Play for Android
Apple for iPhone
Caregiver Employment Services (CES) Portal
The
Caregiver Employment Services Portal
is an employee query management system which allows caregivers to submit and track employment and payroll related enquiries, access employment resources and update personal details, access payslips and submit leave requests through
MyPay
.
Workday
Workday
is our Human Resources Information System that allows you to easily view and update caregiver personal information, view your payslips and request leave bookings (for relevant services/ sites).
You can download the app now via the below links (to access the app outside of St John of God Health Care Network, please use the Multi-Factor Authentication app - NetIQ).
Download Workday on your
iOS (Apple) device (App Store)
Download Workday on your
Android device (Google Play)
MyLearning
MyLearning
allows you to manage your learning and development goals online via Workday. You can apply for relevant courses and programs, complete competency assessments, and keep a record of learning and development activities for professional registration purposes.
UKG
Use UKG to view your schedule, timecard, shift availability, leave balances and book leave.
Single-job caregivers
Multi-job caregivers
For more information and access to support resources, please refer to the
UKG support page
on Cora.
MyPay
MyPay
provides secure access
for you to view certain leave balances and request leave.
Please submit leave requests and view balances through your relevant systems, i.e., Kronos, UKG, MyPay or Workday.
Webmail
Access your calendar, contacts and caregiver email through
Microsoft Outlook Webmail
.
MyAccount
Visit the
MyAccount
self-service portal at any time to change your password/passphrase. You can instantly regain access to your account if you have forgotten your password/passphrase.
If you have forgotten your password/passphrase
MyAccount
will need to confirm your identity through an SMS code sent to your mobile phone (this will be the mobile phone number you have registered through MyPay).
If you are accessing MyAccount outside the St John of God Health Care network (for example if you are working from home), you will also need to sign-in to NetIQ as part of the process - select the 'Smart Phone app' option when prompted for authentication.
MyPolicy library
For access to St John of God Health Care policies, caregivers can log into the
MyPolicy Library
.
Mind Tools
Mind Tools
is a learning tool provided to St John of God Health Care caregivers. It is a completely self-directed, innovative and exciting way to learn new skills and knowledge. This platform has high-quality, expert-led content with broad and deep content that can be used by all caregivers within St John of God Health Care.
Employee Assistance Program
We partner with Converge International to provide its Employee Assistance Program to our caregivers and their immediate family members. This program offers you access to free confidential support for a wide range of problems that may be affecting you. For more information call 1300 687 327 or visit the
Converge website
.
Clinical reference library
Our clinical reference library provides current, evidence-based information to all health professionals to support best-practice patient care, research and caregiver education.
Access the clinical reference library
on Cora (onsite only – see Library Services on ZENworks). Support is available to all caregivers to access library information by emailing
[email protected]
.au
or phone
08 9438 9593
.
We acknowledge the Traditional Owners of Country throughout Australia and recognise their continuing connection to land, waters and community. We pay our respect to them and their cultures and to Elders past and present.
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