Information on Complaints Against Police | Hong Kong Police Force

Information on Complaints Against Police | Hong Kong Police Force
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Information on Complaints Against Police
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Reporting a Complaint
You can lodge a complaint against the Police in the following ways:
Attend the report room of any police station
(If it is a complaint of serious nature, e.g. assault, you should report without delay to any police station to enable early medical examination and collection of evidence.)
;
Make an appointment through the complaint hotline at 2866 7700 to lodge a complaint to Complaints Against Police Office in person;
Call the complaint hotline at 2866 7700 or by fax to 2200 4460 or 2200 4461;
By post to the Complaints Against Police Office, Police Headquarters, 1 Arsenal Street, Wan Chai;
Use the
Complaint Against Police e-Report form
(Once you press the submit button, the form will be sent to Complaints Against Police Office for further processing during OFFICE HOURS (GMT+8).)
; or
'Complaint Against Police' function at the ‘e-Report Centre’ of the Hong Kong Police Mobile App.
Important Notices
You may be liable to prosecution for a criminal offence if you willfully state anything which you know to be false or do not believe to be true.
Your personal data will be used for handling the complaint you make or other directly related purposes.
Related Information
Complaints Against Police Office (CAPO)’s Performance Pledge
A Guide for Complainants
IPCC Observers Scheme Leaflet
TVB Videos Introducing Police Complaints System - Listen to Rational Appeals (Chinese Version Only)
Public Information Video on 'Informal Resolution' (Chinese Version Only)