Information for Families

Information for Families Information for Families Choosing to study away is one of the best decisions a student can make, and we are thrilled to provide support to students who are preparing for a semester of new experiences, cross-cultural immersion, academic rigor, and significant personal growth. Please talk with your student about studying away. Though we do everything we can to make the study away experience educationally and personally rewarding, the single best thing you can do to get your student ready is discuss what it means to be in a new city, country, and culture. Things will be--and should be--very different from what they are used to at home. The pasta may be fresher, but the bedrooms might be smaller, the music louder, the internet access less reliable… we could go on. But the net result is that studying away opens up a world of opportunity and cultural difference to students. Encourage them to dive into it, of course, but also make sure that they're prepared for the realities of a different culture, with different expectations, attitudes, and customs. View our General Parents & Families Information Webinar and our Tulsa Parents  & Families Webinar below. For other site specific webinars, please click here A Guide for Families A Guide for Families Learn More Here! The Family Member's Role in Study Away Families form an integral part of the study away experience by supporting their student’s choice to embark on this academic and life-enriching endeavor.  Here are some specific ways to show support and be involved in the process: Make sure your student is on top of their visa paperwork. Detailed information can be found on the Office of Global Services Visas for NYU Study Abroad website in addition to personalized advice that is shared with students through the Study Away Enrollment Portal. Assist with flight arrangements. Students are encouraged to book through NYU's partner, Concur. Talk with your student about their plans and visit NYU Traveler for more information. Develop a plan for communicating during the term away and discuss how you will handle family emergencies that may arise while your student is away. Once approved to enroll for a study away semester students are directed to a unique enrollment portal with an online checklist to help them complete necessary tasks on time. Remind your student to stay on top of their requirements. Review the other resources found on this page and contact us with any questions ahead of your student's planned semester away. Global Health and Wellness All students studying with NYU Global Programs at locations based outside of the U.S. are enrolled at no additional cost in international health coverage through Blue Cross Blue Shield Global Solutions. In addition to BCBS, all students are expected to maintain valid domestic health insurance over the course of their semester away. Students usually maintain the domestic insurance coverage that is offered through either their home institution or their parent/guardian’s insurance plan. BCBS is valid only for the dates of your study away program. Visit the Global Health and Wellness page for a breakdown of health requirements, medical services, and mental health services for each location within NYU's global network. Student Timeline The following timeline represents a typical fall and spring semester. Adjustments implemented during the pandemic may not be reflected. Students should always refer to their online checklist and communications from the Office of Global Programs for the most current information. Spring Semester Study Away Access Your Online Portal Once students are notified about approval to enroll they are directed to log into their individualized Enrollment Portal by clicking on the spring semester link. The portal will be customized based on information that we have about the student, including their citizenship, and destination. Students should begin completing the pending items on their checklist as soon as possible, and review the checklist any time they are unsure of any upcoming deadlines or action items. Confirm Your Spot All students are recommended to confirm their intention to enroll on their Enrollment Portal as soon as possible after receiving notification of acceptance. Please understand that enrollment capacity is limited and if the program reaches capacity before we receive a student's confirmation, the student will be placed on a wait list. More information on confirming your spot can be found in the student's notification email. Visiting Students Only All non-NYU students must first activate their NYU NetID and then set up their NYU Email. Please reference the i nstructions on activating your NetID Attend Welcome Event Your notification email will detail the date, time and location of the study away welcome event which is an opportunity for students to meet advisors and other enrolled students, ask questions about the study away process, and learn about the variety of study away resources available to them. Attend Mandatory Pre-Departure Orientation All students in New York must attend a Pre-Departure Orientation. The date(s), time, and location for the orientation are detailed in communications shared with your student and in their enrollment portal. Students outside of New York can also find details on their required pre-departure orientation in their enrollment portal. Continue Checking the Enrollment Portal Students should continue completing required tasks on their Enrollment Portal checklist from now up until (and after) arrrival in their study away location. Book Your Flight NYU does not arrange group flights or book travel for students studying away. Students are encouraged to book through NYU's preferred travel partner, Concur. Arrival and departure dates for study away locations can be found on this calendar page Review Health and Wellness Page Review the Health and Wellness pages for more information on international health insurance, Wellness counseling, Moses Center for Student Accessibility, dietary needs, meditation & prayer space, medications, prescriptions and more. Visiting Students Only - Review NYU health requirements and immunization information (Visiting Students Only) Upload a Photo for the NYU ID Card Non-NYU students must upload a photo for their NYU ID card. Register for Courses Check Albert for exact registration times. Read more on registering for study away courses. Register for GeoBlue Health Insurance All students studying with NYU Global Programs based outside of the U.S. are enrolled at no cost in international health coverage through GeoBlue. In addition to GeoBlue, all students are expected to maintain valid domestic health insurance over the course of their semester away. Students usually maintain the domestic insurance coverage that is offered through either their home institution or their parent/guardian’s insurance plan. GeoBlue is valid only for the dates of your study away program. A month prior to the start the program, students will receive an email from NYU Student Insurance/GeoBlue with instructions about creating your GeoBlue profile so you can print your health insurance card. Submit Flight Details into NYU Traveler and Enrollment Portal Once you purchase your flight, input your flight details into both NYU Traveler and the Arrival Itinerary item on your Enrollment Portal NYU Traveler provides up-to-the-minute info of potential threats to your safety during your travels. It also enables NYU Department of Campus Safety to offer assistance in the event of an emergency. Print out Copies of the Geoblue Health Insurance Card After registering online with Geoblue, students should print copies of their Geoblue health insurance card and take this with them when they depart. Print out Copies of the Arrival Cheat Sheet One week before departure, an Arrival Cheat Sheet will be posted on the Enrollment Portal with detailed information on immigration, luggage, customs, and transportation from the airport to the study away academic center or residence on arrival day. Students are encouraged to share this Arrival Cheat Sheet with friends and family back home. Fall Semester Study Away Access Your Online Portal Once students are notified about approval to enroll they are directed to log into their individualized Enrollment Portal by clicking on the fall semester link. The portal will be customized based on information that we have about the student, including their citizenship, and destination. Students should begin completing the pending items on their checklist as soon as possible, and review the checklist any time they are unsure of any upcoming deadlines or action items. Confirm Your Spot All students are recommended to confirm their intention to enroll on their Enrollment Portal as soon as possible after receiving notification. Please understand that enrollment capacity is limited and if the program reaches capacity before we receive a student's confirmation, the student will be placed on a wait list. More information on confirming your spot can be found in the student's notification email. (Visiting Students Only) Activate your NYU NetID and Set  Up NYU Email All non-NYU students must first activate their NYU NetID and then set up their NYU Email. Please reference the i nstructions on activating your NetID Attend Welcome Event The notification email will detail the date, time and location of the study away welcome event which is an opportunity for students to meet advisors and other students intending to enroll at the same location, ask questions about the study away process, and learn about the variety of study away resources available to them. Continue Checking the Enrollment Portal Students should continue completing required tasks on their Enrollment Portal checklist from now up until (and after) arrrival in their study away location. Attend Mandatory Pre-Departure Orientation All students in New York must attend a Pre-Departure Orientation. The date(s), time, and location for the orientation are detailed in communications shared with your student and in their enrollment portal. Students outside of New York can also find details on their required pre-departure orientation in their enrollment portal. Review Health and Wellness Page Review the Health and Wellness page for your study away location for more information on international health insurance, Wellness counseling, Moses Center for Student Accessibility, dietary needs, meditation & prayer space, medications, prescriptions and more. Register for Courses Check Albert for your exact registration time. Read more on r egistering for study away courses Book Your Flight NYU does not arrange group flights or book travel for students studying away. Students are encouraged to book through NYU's preferred travel partner, Concur. Arrival and departure dates for study away locations can be found on this calendar page Health Requirements (visiting students only) Review NYU health requirements and immunization information Submit Flight Details into NYU Traveler and Enrollment Portal Once you purchase your flight, input your flight details into both NYU Traveler and the Arrival Itinerary item on your Enrollment Portal NYU Traveler provides up-to-the-minute info of potential threats to your safety during your travels. It also enables NYU Department of Campus Safety to offer assistance in the event of an emergency. Register for GeoBlue Health Insurance All students studying with NYU Global Programs at locations based outside of the U.S. are enrolled at no cost in international health coverage through GeoBlue. In addition to GeoBlue, all students are expected to maintain valid domestic health insurance over the course of their semester away. Students usually maintain the domestic insurance coverage that is offered through either their home institution or their parent/guardian’s insurance plan. GeoBlue is valid only for the dates of your study away program. A month prior to the start the program, students will receive an email from NYU Student Insurance/GeoBlue with instructions about creating your GeoBlue profile so you can print your health insurance card. (Visiting Students Only) Upload a Photo for the NYU ID Card Non-NYU students must upload a photo for their NYU ID card. Print out Copies of the Geoblue Health Insurance Card After registering online with Geoblue, students should print copies of their Geoblue health insurance card and take this with them when they depart. Print out Copies of the Arrival Cheat Sheet One week before departure, an Arrival Cheat Sheet will be posted on the Enrollment Portal with detailed information on immigration, luggage, customs, and transportation from the airport to the study away academic center or residence on arrival day. Students are encouraged to share this Arrival Cheat Sheet with friends and family back home. Resources for Family Members The links below offer helpful information on many topics regarding study away.  These  materials discuss ways to help students transition to life away and plan for appropriate physical and mental health care overseas. You'll notice a common theme--that your child's safety and well-being are our top priority at all times. Financial Aid (from the Office of Financial Aid) E-Suite Support (Office of the Bursar electronic payment system) Blue Cross Blue Shield Global Solutions (required for semesters outside the U.S.) Student Personal Property Insurance (recommended purchase for all students) Site Specific Webinars Other Useful Resources Many travelers choose a combination of two or three travel money options, such as carrying cash, debit or credit cards, or traveler’s checks. Before you decide which one will work best for you, call your bank and ask about transaction fees and currency conversion charges. If your bank’s fees are high, consider getting a new credit or debit card for your trip. Contact your bank to find out if they charge international transaction fees for making purchases or using an ATM abroad. Tell your bank that your student is traveling and will be out of the country for the term, so that when your student uses his or her card abroad the bank will not freeze the account. Make sure to read visa requirements for your student’s study away site to read details about how much money must be in your account in order to get the visa. Students have been provided this information by their Site Representative. Find out if your student must have bought a return ticket in order to get into the country (for immigration purposes). If you are considering buying traveler’s checks, contact your bank to see if they offer this service. Check out these websites for more information about currency exchange, the ISIC card, popular international magazines, travel advisories, world time zone information, and global climate information. The International Student Identity Card or ISIC (pronounced eye-zic) gives traveling students a document that is readily accepted worldwide as proof of student status. It is endorsed by the United Nations Education, Scientific, and Cultural Organization or UNESCO. Every year, more than 4.5 million students from 120 countries use their student card to take advantage of many benefits including offers on travel, shopping, museums and more. Travel Advisories, Currency, Time Zones & Weather Currency & Exchange Rate Information US Department of State Travel Advisory World Time Zone Information World Weather Information Service Internationally Focused Online Magazines Glimpse Transitions Abroad University-related travel may now be booked or registered through NYU Traveler , which gives you the option to book on-line reservations for air, rail, hotel, or car by using one of the NYU Traveler partner agencies. By using one of these agencies, your travel plans will be automatically connected to Worldcue, a traveler safety service. You can also make your NYU-related travel arrangements through other means and register your travel itinerary with Worldcue. Also, if your student is studying away in Europe, click here for more information about traveling to different countries in Europe by train using the Eurail (also known as “Euro Rail”). Sometimes being abroad can make it difficult for a student to stay in touch with their family ─  you have to consider time differences, additional commitments such as academic excursions/personal travel, cost, and potentially unreliable technology that may limit access to communicating. Here are a few tips to help you keep in touch with your student while he or she is abroad. Develop a communication plan Schedule a time to talk weekly or more often as your family deems appropriate. Consider various technologies There might be tools that will work better across time zones and oceans than what you currently use: WhatsApp, Facetime, Google Hangouts, Skype, phone calls/chat. Use social media to stay connected Follow your student's experiences through their posts on Facebook, Instagram, Foursquare, and SnapChat. At some point while your student is studying away, you may want or need to contact your student's study away site.  Contact information for each of NYU's global sites is available on their respective webpages.  However, please keep in mind that due to several Federal laws, such as FERPA and HIPAA , there may be limited or no information that your student's study away site will be able to share with you pertaining to your student's housing, academics, and health.  We encourage parents to discuss these topics with their students directly and contact the study away site in the instance that a parent needs to report something significant to the study away staff. If your student is preparing to study away, you may want to register for an upcoming Parent Webinar to help you prepare for your student's health and wellness away. You can also chat with Student Health Center staff members and have your questions answered live! Click here to search for the dates of upcoming Study Away Parent Webinars, sign up and learn what you need to know as you prepare to send your student to NYU abroad. Common topics include: Common Health Issues, Importance of Adequate Health Insurance, Health Requirements, and Students in Need. If you plan to visit your student while they're studying away, please keep in mind that NYU staff and security personnel are not permitted to confirm your student's whereabouts or whether or not they even live in NYU housing due to the Federal law, FERPA .  With that in mind, please notify your student ahead of time if you plan to visit them and when you have arrived to meet them so they can receive you.  Although you are the student's family member, you will still be required to abide by any pertinent guest policies at your student's study away site. Although NYU staff at the study away sites hope to not have to contact a student's parents during their semester or academic year away, there may be a few instances in which parental contact is necessary.  These include instances when: a student who is under 18 years of age violates NYU's student conduct code. a student is incapacitated and has been hospitalized due to illness or injury. a student has a serious mental health concern and is deemed a harm to themselves or others in their community. In most other instances, NYU staff will communicate directly with students and will not be able to share information with a student's parents due to several Federal laws, including FERPA and HIPAA NYU's career development centers currently offer a wide variety of programs covering global career resources, ways to market your student’s study abroad experience, ways to become involved in international opportunities once back in New York and many others. Most are held on the degree campus, but are also available to students on-site at the Global academic centers via web-based platforms. Click here to learn about global career resources. At NYU, we believe that your student's study away experience does not end when he or she returns to New York. Therefore, we would like to provide you with resources and tips to make your student's transition back smoother and help him or her continue the global experience upon return. For more information and tips, click here. Sending Packages Abroad One final note: if you're planning to ship packages abroad, please pay special attention not only to shipping costs, but also to possible taxes that you son or daughter will have to pay when picking up your care package.  These costs vary dramatically and the laws governing them change frequently, so it's best to ask your shipping carrier of choice for more information. Family members/care givers are welcome to e-mail the New York-based student services staff at global.families@nyu.edu and we'll be sure to answer your question promptly. If your student is a Liberal Studies freshman we welcome you to e-mail ls.parents@nyu.edu with your questions. Our offices are open Monday through Friday from 9am to 5pm, EST. International Exchange Programs Beyond NYU In addition to the academic centers abroad, the International Exchange Program enables NYU students to study at a variety of institutions, while retaining matriculation at NYU and earning NYU credit. NYU has direct-enrollment partners around the world. Immigration and Visa Resources Immigration and Visa Resources The NYU Office of Global Services (OGS) contacts all students after their offer of admission to offer immigration and visa support. 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