Wellbeing – Bath Spa University Wellbeing Our Student Wellbeing Services Advisors are here to support you by listening, providing information, advice and guidance, and signposting to additional services. I need help now How we can help you Student Wellbeing Services Advisors offer advice with: Bullying and harassment Concerns for someone else Drugs and alcohol Homesickness Housing concerns Money management and budgeting Stress Student Finance Transitioning to university life Being a student with care experience, a foyer leaver, a young adult carer or estranged from your family. What we do Our Student Wellbeing Services Advisors provide non-clinical advice and guidance and can help coordinate the right additional support for you. Our role is to: Listen to you Help you understand your situation Plan and problem solve Agree any actions and next steps. SWS Pop-in Service Available 10am-3.30pm, Monday-Thursday, in the Student Hub at our Newton Park Campus You can pop-in during these times and speak to a Student Wellbeing Services advisor about any in the moment queries or issues you may have - we will listen without judgement, help you problem solve, action plan, and signpost you to other internal and external services if useful. When you arrive at the Student Hub you will need to check-in using the tablet available - we'll ask you for your student number and a few words as to what you would like to speak about. You'll then be able to see your place in the queue and how long it'll be before your appointment. When we're ready, an SWS Advisor will meet you in the Student Hub before heading to a comfortable, confidential, meeting space for a chat. If needed we will book you in for a longer appointment. We'll follow up after your appointment to confirm any key points and actions. Harm Reduction Service Do you have questions about drugs or alcohol and would like somewhere to have a confidential, non-judgmental conversation? Our Drug and Alcohol Harm Reduction advice and guidance provides a wide range of information for all students, as well as specific support for people experiencing difficulties and help for those in recovery. Here you’ll find information about where and how to access harm reduction information and support. University Mediation Service Mediation is a voluntary, confidential, and impartial service that helps students resolve conflicts in a structured and supportive way. Whether it's a disagreement with a housemate, a group issue in accommodation, or a personal dispute, mediation provides a safe space to find solutions that work for everyone involved. Students can find out more and submit a mediation request via MyWellbeing Book appointments and ask questions Contact Student Wellbeing Services Current Bath Spa University students: Access ‘ MyWellbeing ’ to ask questions, book appointments and view upcoming events. Future students: Access ‘ MyWellbeing ’ to ask questions and view upcoming events. University staff: Log a call via ‘ MyServices ’. Third parties, including parents and supporters: Email studentwellbeing@bathspa.ac.uk Telephone enquiries: Student Wellbeing Helpline available 24/7 If you are a student and want to let us know that something hasn't gone well with your wellbeing support, please complete this form. You might also be interested in Medical Service 24/7 and Digital Services Mental health Disability