What to expect at St John of God Ballarat Hospital

What to expect at St John of God Ballarat Hospital
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For patients and visitors
What to expect
For patients and visitors
Visitor information
Getting here and parking
Facilities
What to expect
Pre-admissions
Admissions
Day patients
Overnight patients
Children, young people, and adults at risk
Accommodation
Room service menu
My Admission
Patient FAQs
Pastoral services
Benefits of private health care
Self-funded care
Quality, safety and care
Infection prevention control
Medication management
Patient falls prevention
Patient feedback
Pressure injury prevention
Pay my bill
What to expect
Knowing what to expect when you arrive at our hospital and the admissions process will help you feel more comfortable about your upcoming visit.
Pre-admissions
Our pre-admission process helps to prepare you for your upcoming visit.
Find out more
Day patients
As a day patient, you will return home on the same day as your surgery or procedure.
Find out more
Admissions
Everything you need to know about the day you come to hospital for your surgery or procedure.
Find out more
Overnight patients
What you need to know and bring to hospital if you are staying with us overnight or for multiple days.
Find out more
Pay my bill
If you have received an invoice for any out-of-pocket expenses associated with your hospital stay you can
pay your bill online
.
Information for boarders
If you are the main support person to a patient in our care, you may be able to stay overnight as a boarder.
Find out more
.
Privacy
St John of God Health Care is committed to upholding the dignity of each person. Guided by the value of respect, we will manage all personal information in accordance with privacy legislation.
View our Privacy Policy
.
Rights and responsibilities
We aim to respect your individuality and dignity and offer hospitable and compassionate care. Read more about
your rights and responsibilities
, including
open disclosure
.
Telehealth
Telehealth offers the ability to access care from the home, work or other private space. More
information on telehealth
.
Veterans affairs
We partner with the Department of Veterans’ Affairs (DVA) to provide health care for war veterans, members of the Australian Defence Force, members of the Australian Federal Police and their dependents.
Information for veterans
.
Children, young people and adults at risk
Learn how we provide
the highest standard of care for children, young people and adults at risk.
Code of Conduct
Our
Code of Conduct
, supports our Mission, Vision and Values of St John of God Health Care and defines the standards of behaviour, which are expected from all who are employed or are associated with our organisation. This includes all caregivers (employees), agency staff, volunteers, contractors, vendors and anyone else who conducts business for, or on behalf of, St John of God Health Care.
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We acknowledge the Traditional Owners of Country throughout Australia and recognise their continuing connection to land, waters and community. We pay our respect to them and their cultures and to Elders past and present.
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