Emergency Care - Mater
Source: http://www.mater.org.au/health-services/our-services/emergency-care
Archived: 2026-04-23 17:21
Emergency Care - Mater
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Health services
Our services
Emergency Care
Back to Our services
Emergency Care
In an emergency, always call 000 first
Why choose Mater Emergency?
Less wait time
Exceptional care w
ith or without private health
Faster access to diagnostic services and specialists
Walk-ins welcome - n
o appointment or referral needed
Adults and children welcome
Fees apply (see our FAQs)
Mater has two emergency departments in South Brisbane (open 24 hours/ 7 days) - the public emergency department on Raymond Terrace and private emergency department at Mater Private Hospital Brisbane on Vulture Street.
Mater also has an Emergency Department in Townsville (open 7am - 10pm/ 7 days) and Emergency Care Centres in Rockhampton and Mackay (open 8am - 10pm/7 days).
Exceptional emergency care - fast
If you have a sudden accident, illness, injury or pai
n, Mater Emergency
is
here
when you need us most,
365 days a year.
Mater Private Hospitals provide a
fee-for-service emergency department run by experienced
emergency
trained
doctors and nurses.
With short wait times, access to specialists and a comprehensive range of
services onsite
, you can be sure
you’ll
receive the
very best
care.
95% of patients receive treatment within 30 minutes
.
C
ome directly to
emergency, be referred by
your
GP, or call 000 and ask
the ambulance to take you
to Mater Private Emergency
.
The services we offer complement, but do not replace, the care provided by
your G
eneral Practitione
r
(GP) or specialists.
What to expect
Wh
en you arrive
On arrival you will be greeted by one of our reception staff who will arrange for an experienced
registered
nurse to
attend to your care based on the
order of clinical emergency
(triage).
Please ensure you inform them of any
allergies
, past health problems or current medications taken that may help us with your care.
Our fees
All patients are welcome at Mater Private Emergency. Whether you have private health insurance,
WorkCover
, Veteran’s Affairs, or have no health insurance, you
can be assessed and
treated
.
All patients are welcome at Mater Private Emergency. Whether you have private health insurance, WorkCover, Veteran’s Affairs, or have no health insurance, you can be assessed and treated.
Fees you will be required to pay:
Upfront facility fee:
charged by the hospital for the delivery of an emergency service (This is an out-of-pocket fee not claimable from Medicare or private health funds)
Doctor’s fee:
charged separately for your medical consultation (Your doctor will bill Medicare for this fee, so you have no gap fee or out-of-pocket cost to pay)
Additional fees you may be charged:
Radiology (if you need x-rays, MRI, CT scan) or Pathology (if you need blood tests) – these would be invoiced to you separately by external providers
Medication, consumables, and medical aides such as crutches – these will be charged as needed, and at cost price.
Please note
: Your p
rivate health insurance typically covers costs once you are admitted to hospital.
Emergency department visits without a hospital admission are not covered by private health insurance.
There will be no fee charged for patients returning to the Emergency Department with the same condition, within a 3-day period.
Frequently Asked Questions
Who can visit Mater Emergency?
Anyone can visit
Mater Private Hospital Emergency:
Adults and children
D
epartment of Veteran
s’
Affairs
patients
Workers Compensation cover
patients
Overseas visitors
Do I need to call before arriving at Mater Emergency?
No. We will assess
your care needs
on arrival
,
and according to the urgency of your condition
we will ensure you are attended
to
quickly.
Will my GP know about my visit to Mater Emergency?
You will be provided with a discharge letter from
Mater
Emergency
or from the hospital upon discharge.
Emergency
specialists will liaise
directly with your GP if
required
.
Do you treat children?
Our
Emergency
team
is trained to look after paediatric patients
. However, if they
require
hospital
admission
th
ey may
require
specialty care elsewhere
and we would arrange
an appropriate method
of transfer if this
is
required.
Emergency centres
Select the emergency care centre below to view more information.
Child pages listing
Brisbane — Private Emergency Department
Brisbane — Public Emergency Department
Mackay — Private Emergency Care Centre
Rockhampton — Private Emergency Care Centre
Townsville — Private Emergency Department
Latest news
30
Mar
News
Docs clock on for first day at Mater Hospital Springfield
27
Mar
News
Doctors urge everyone to vaccinate now against flu
27
Feb
News
Mater celebrates first baby born in new maternity unit
23
Feb
News
Record wave of recruits joins Mater’s healthcare frontline
View all news
Skip to main navigation
Skip to content
Unsupported browser
The browser you are using to browse this website is outdated and some features may not display properly or be accessible to you. Please use a more recent browser for the best user experience.
Search whole site
Homepage
Health services
Our services
Emergency Care
Back to Our services
Emergency Care
In an emergency, always call 000 first
Why choose Mater Emergency?
Less wait time
Exceptional care w
ith or without private health
Faster access to diagnostic services and specialists
Walk-ins welcome - n
o appointment or referral needed
Adults and children welcome
Fees apply (see our FAQs)
Mater has two emergency departments in South Brisbane (open 24 hours/ 7 days) - the public emergency department on Raymond Terrace and private emergency department at Mater Private Hospital Brisbane on Vulture Street.
Mater also has an Emergency Department in Townsville (open 7am - 10pm/ 7 days) and Emergency Care Centres in Rockhampton and Mackay (open 8am - 10pm/7 days).
Exceptional emergency care - fast
If you have a sudden accident, illness, injury or pai
n, Mater Emergency
is
here
when you need us most,
365 days a year.
Mater Private Hospitals provide a
fee-for-service emergency department run by experienced
emergency
trained
doctors and nurses.
With short wait times, access to specialists and a comprehensive range of
services onsite
, you can be sure
you’ll
receive the
very best
care.
95% of patients receive treatment within 30 minutes
.
C
ome directly to
emergency, be referred by
your
GP, or call 000 and ask
the ambulance to take you
to Mater Private Emergency
.
The services we offer complement, but do not replace, the care provided by
your G
eneral Practitione
r
(GP) or specialists.
What to expect
Wh
en you arrive
On arrival you will be greeted by one of our reception staff who will arrange for an experienced
registered
nurse to
attend to your care based on the
order of clinical emergency
(triage).
Please ensure you inform them of any
allergies
, past health problems or current medications taken that may help us with your care.
Our fees
All patients are welcome at Mater Private Emergency. Whether you have private health insurance,
WorkCover
, Veteran’s Affairs, or have no health insurance, you
can be assessed and
treated
.
All patients are welcome at Mater Private Emergency. Whether you have private health insurance, WorkCover, Veteran’s Affairs, or have no health insurance, you can be assessed and treated.
Fees you will be required to pay:
Upfront facility fee:
charged by the hospital for the delivery of an emergency service (This is an out-of-pocket fee not claimable from Medicare or private health funds)
Doctor’s fee:
charged separately for your medical consultation (Your doctor will bill Medicare for this fee, so you have no gap fee or out-of-pocket cost to pay)
Additional fees you may be charged:
Radiology (if you need x-rays, MRI, CT scan) or Pathology (if you need blood tests) – these would be invoiced to you separately by external providers
Medication, consumables, and medical aides such as crutches – these will be charged as needed, and at cost price.
Please note
: Your p
rivate health insurance typically covers costs once you are admitted to hospital.
Emergency department visits without a hospital admission are not covered by private health insurance.
There will be no fee charged for patients returning to the Emergency Department with the same condition, within a 3-day period.
Frequently Asked Questions
Who can visit Mater Emergency?
Anyone can visit
Mater Private Hospital Emergency:
Adults and children
D
epartment of Veteran
s’
Affairs
patients
Workers Compensation cover
patients
Overseas visitors
Do I need to call before arriving at Mater Emergency?
No. We will assess
your care needs
on arrival
,
and according to the urgency of your condition
we will ensure you are attended
to
quickly.
Will my GP know about my visit to Mater Emergency?
You will be provided with a discharge letter from
Mater
Emergency
or from the hospital upon discharge.
Emergency
specialists will liaise
directly with your GP if
required
.
Do you treat children?
Our
Emergency
team
is trained to look after paediatric patients
. However, if they
require
hospital
admission
th
ey may
require
specialty care elsewhere
and we would arrange
an appropriate method
of transfer if this
is
required.
Emergency centres
Select the emergency care centre below to view more information.
Child pages listing
Brisbane — Private Emergency Department
Brisbane — Public Emergency Department
Mackay — Private Emergency Care Centre
Rockhampton — Private Emergency Care Centre
Townsville — Private Emergency Department
Latest news
30
Mar
News
Docs clock on for first day at Mater Hospital Springfield
27
Mar
News
Doctors urge everyone to vaccinate now against flu
27
Feb
News
Mater celebrates first baby born in new maternity unit
23
Feb
News
Record wave of recruits joins Mater’s healthcare frontline
View all news