Rwanda e-Single Window

Source: https://sw.gov.rw

Archived: 2026-04-23 17:22

Rwanda e-Single Window
Rwanda e-Single Window
To use Rwanda eSW system, please download a Single Window
file (JNLP client) that is suitable for your computer memory (RAM) from the list of download
options displayed below OR click on the "Download Now" (depending on your location – outside
or within RRA) button below to use the standard 4GB memory “JNLP” client.
Download Now (Internet)
Download Now (RRA)
Choose the Single Window file (JNLP client) that is suitable for your computer memory (RAM) specifications.
Low Memory
Up to
2gb
Internet
RRA
Basic
Up to
3gb
Internet
RRA
Standard
Up to
4gb
Internet
RRA
Recommended
Up to
6gb
Internet
RRA
High Memory
Above
6gb
Internet
RRA
In case the Rwanda eSW Login Screen does NOT pop up, this means that
your computer does not have enough memory (RAM). To solve this problem, try to use a
lower version of the JNLP client from the download options shown above.
Customs Mobile Declaration
sw.gov.rw/md
RRA has developed a new mobile friendly web application which can
be used to declare goods to Rwanda Customs, while crossing a border.
This mobile web application will facilitate speedy clearance since goods
can be declared in advance of
arrival at a border. For goods to qualify for clearance via this application, they should be
valued at less than Rwandan Francs (RWF) 500,000.
To be able to use this application, you need to register your
credentials at the nearest Customs Office. Your credentials will be
used to notify you of actions that have taken place on your declaration. For instance, if
payment of Customs duties and taxes is required, the payment details will be sent instantly
via SMS to your mobile number. The mobile number used will be the one that you provided to
Customs during the registration process.
Access M-Declaration
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FAQs
What is ReSW?
Companies involved in international trade have regularly to prepare and
submit some information and documents to government authorities to
comply
with import, export and transit-related regulatory requirements. the
importers or their brokers moving from one agency to another and most of
the
time, once one step is completed, the information is not received not
time.
The implementation of Electronic Single Window is expected to solve this
problem whereby trade related information and/or documents required will
only be submitted once at a single entry point. The system will allow
traders to lodge information with a single web-based portal to fulfil
all
import or export related regulatory requirements.
What are the objectives to invest in ReSW?
ESW project aims to facilitate international trade by expediting and
simplifying information flows between trade and government institutions
dealing with all kind of controls required to imported goods. However
the
following are specific objectives of the project:
Simplify cross border trade to enhance the trade competitiveness
through
improvements to trade logistics systems and processes.
Enhance information exchange and sharing amongst customs,
stakeholders
and importers.
Provide real time monitoring of consignment by importing community
and
government institutions.
Computerize international trade regulatory requirements.
Reduce cost of doing business.
Strengthening transparency and reduction of corruption.
What are the advantages of ReSW?
This will enhance the availability and handling of information, expedite
and
simplify information flows between trade and government and can result
in a
greater harmonization and sharing of the relevant data across
governmental
systems, bringing meaningful gains to all parties involved in
cross-border
trade.
The Single Window will be therefore a practical application of trade
facilitation concepts meant to reduce non-tariff trade barriers and
delivers
immediate benefits to all members of the trading community and
government as
well. For Governments; ESW will improve integrity, transperance, levels
of
security and increased revenue yields with enhanced trader compliance.
Trading communities will benefit from transparent and predictable
interpretation and application of rules, receiving real time information
and
better deployment of human and financial resources, resulting in
appreciable
gains in productivity and competitiveness.
What version of Java (JRE) should I use?
The Rwanda eSW requires Java (JRE) 1.8, and we recommended Java (JRE)
1.8u201
to be installed. Make sure to uninstall older Java versions in order to
use
eSW without problems.
How do I uninstall Java on my Windows computer?
Use the following link to successfully uninstall Java from your computer:
https://www.java.com/en/download/help/uninstall_java.xml
How do I install Java on my Windows computer?
User the JRE download links below to download the appropriate Java depending
on the Operating System and the CPU architecture. Use the following link to
guide you on how to install Java successfully:
https://java.com/en/download/help/windows_offline_download.xml
How can I configure the Exception Site List?
Use the following link to successfully add the Rwanda eSW to the Java
Exception List
https://www.java.com/en/download/faq/exception_sitelist.xml
Please
add these two links to the list:
https://sw.gov.rw
https://sw.gov.rw/swapp
How to download Rwanda eSW client?
Please use the links above to download the appropriate JNLP client,
choose
the client that fits your computer memory (RAM).
Contact Information
reswteam@rra.gov.rw
(+250) 788 185 611
(+250) 788 185 673
(+250)
788 185 684
(+250) 788 662 784
(+250) 788 629 813
Java (JRE) 1.8u201 Downloads
Windows 32bit
Windows 64bit
Mac OS