Contact Us | American Public University Skip Navigation We're Here to Help Whether you’re thinking about enrolling at APU, have already enrolled, or are somewhere in between, you’re on the right page. If you’re not sure what your best option is, you can always click “Continue” under "Still Have A Question" and complete our contact form. Want To Learn More? Interested in APU? Looking for more details about the University or how to get started? You're in the right spot to request more information. Already Enrolled? Enrolled as an APU student already? Need some help? Click here to go to our eCampus form to ensure your question gets to the right place. eCampus Still Have a Question? Somewhere in between applying and enrolled? Haven’t found what you’re looking for? Click "Continue" and complete our contact form. We can help. Continue 877-755-2787 571-358-3231 (international) Mon - Thurs:  8 a.m. to 8 p.m. ET Fri: 8 a.m. to 4:30 p.m. ET Sat: 11 a.m. to 3 p.m. ET Sun: Closed Live chat Mon - Thurs: 9 a.m. to 5 p.m. ET Friday: 9 a.m. to 4:30 p.m. ET Addresses Headquarters, Academic, and Administrative Offices: 111 West Congress Street Charles Town, WV 25414 Mailing Address: 303 West 3rd Avenue Ranson, WV 25438 University Directory Frequently Contacted Student Support [email protected] Military Tuition Assistance [email protected] Classroom Support [email protected] Veterans Benefits [email protected] Federal Student Aid (FSA) 855-731-9218 [email protected] Transfer Credit [email protected] Academics & Classroom Support Academic Advising [email protected] Course Registration [email protected] Apply for Graduation [email protected] Syllabus Requests [email protected] Classroom Support [email protected] Disability Accommodations [email protected] Find answers online Grade Appeals [email protected] Undergraduate Books [email protected] Graduate Books [email protected] APUS Library [email protected] Student & Alumni Services Alumni Affairs [email protected] Find answers online Commencement Ceremony [email protected] Find answers online Mentoring [email protected] Find answers online Request Transcripts: Students [email protected] Log into ecampus to order Transcript Release [email protected] Document Log Support [email protected] Articulation Agreements [email protected] Family Educational Rights and Privacy Act (FERPA) [email protected] Find answers online Record Updates [email protected] Student Activities [email protected] Find answers online Transcript Submission [email protected] Career Services [email protected] Find answers online International Documents [email protected] Request Transcripts: Third Party Request transcripts online Student Support [email protected] 877-755-2787 Transfer Credit Status [email protected] Find answers online Strategic Relationships Educational Partnerships Corporate Partners Public Safety Outreach Investor Relations [email protected] Public Relations [email protected] Military & Veterans Air University (AU-ABC) [email protected] Military Tuition Assistance (TA) [email protected] Find answers online Military Education Manager Find a military education manager near you Deployment Papers [email protected] Servicemembers Opportunity Colleges [email protected] Military Registrations [email protected] Veterans Benefits [email protected] Find answers online Tuition & Financing Military Tuition Assistance [email protected] Find answers online Paying Out of Pocket [email protected] Find answers online Federal Student Aid [email protected] 855-731-9218 Find answers online Refunds & Credits [email protected] Find answers online Loan Deferments [email protected] Billing & Collections [email protected]