Billing & Insurance | VMFH Experiencing higher call volume/longer wait time. We’re sorry for delays & appreciate your patience | Privacy Incidents-NorthGauge/Pinnacle & Access Information Billing & Insurance We understand you may have questions regarding your medical bills or need assistance navigating the billing process. You may also be looking for information regarding online payments, estimation of costs, or financial assistance. Paying for health care costs We’re here to help you navigate the steps involved in paying for medical care. Learn more about: Understanding your medical bills , including how to estimate your costs and make online payments Estimating your out-of-pocket costs , including out cost estimate tool Accepted insurance plans and additional options via Washington Healthplanfinder™ Financial assistance and discount programs available for those who qualify Find answers to your questions View our billing resources & FAQs for more information about billing, insurance and financial support services. We’re here to help There’s no need to worry. We’re available to answer your billing questions. Contact the Billing Office for where the services will be performed or were rendered. We can be reached in the following ways: CHI Franciscan/Franciscan Medical Group Contact our Billing Office 1-888-779-6380 Monday through Friday from 8 a.m. to 5 p.m. Virginia Mason Medical Center Contact our Billing Office 206-223-6601 1-800-553-7803 TTY 206-344-7984 Monday through Thursday from 8 a.m. to 5:30 p.m. Friday 9 a.m. to 5 p.m. In Person Meet with a Financial Navigator at Virginia Mason Medical Center in Seattle Monday through Friday from 8 a.m. to 4:30 p.m.