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Notice of Nondiscrimination | Patient Rights | Legacy Health
Notice of Nondiscrimination | Patient Rights | Legacy Health
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Notice of Nondiscrimination and Accessibility
Offering all patients the same access to care.
Patients & Visitors
About Your Care
Patient Rights
Notice of Nondiscrimination
Patient Rights
Patient Rights
Legacy complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, gender, gender identity, religion, sexual orientation, education, veteran status, disability, socioeconomic background or any other attribute.
Patients receive the same level of care and access to services, regardless and irrespective of age, race, ethnicity, gender, gender identity, religion, sexual orientation, education, disability, socioeconomic background or any other attribute.
Patients have the right to be informed regarding their care and treatment in a manner and format tailored to the patient's age, language, and ability to understand. In keeping with Civil Rights laws, the Americans with Disabilities Act and The Joint Commission, Legacy provides the most effective communication with patients.
Free language services and interpreters
Legacy provides free language services to people whose primary language is not English.
Interpreter services
are available throughout the organization. Legacy provides information to staff on the availability of interpreter services and facilitates the communication needs and requests of patients and families.
Legacy employs Spanish-speaking interpreters at Legacy Good Samaritan, Legacy Emanuel, and Legacy Silverton hospitals and clinics. We contract for language services at all Legacy service locations in a wide variety of languages, including sign language, and remote captioning (CART). The Legacy policy, "Language Access for Deaf, Hard of Hearing, and Limited English-Speaking Individuals” (100.32), details how Legacy ensures effective communication for patients and caregivers.
Free aids and services to people with disabilities
Legacy provides free aids and services to people with disabilities to communicate effectively with us, such as:
Qualified sign language interpreters
Written information in electronic formats
TTY phones
Any individual in need of aids or language services can request services from any member of Legacy’s workforce.
Contact Legacy or U.S. Department of Health and Human Services, Office for Civil Rights
Any individual who believes that Legacy has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, gender or gender identity, can file a grievance with the Legacy Compliance Department by:
Phone
: 1-800-820-7478
Online
Email
complianceofficer@lhs.org
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Phone:
1-800-368-1019, 800-537-7697 (TDD)
Online:
By mail:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Complaint forms are available at
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-495-7076.
ማሳሰቢያ፡ አማርኛ የሚናገሩ ከሆነ፥ የቋንቋ እገዛ አገልግሎቶች በነጻ ማግኘት ይችላሉ። በ 1-800-495-7076 ይደውሉ።
1-800-495-7076 ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم
ចំណាប់អារម្មណ៍៖ បើសិនអ្នកនិយាយភាសាខ្មែរ សេវាជំនួយខាងភាសាឥតគិតថ្លៃ គឺមានសំរាប់អ្នក។ ហៅលេខ 1-800-495-7076។
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-495-7076
MEI AUCHEA: Ika iei foosun fonuomw: Foosun Chuuk, iwe en mei tongeni omw kopwe angei aninisin chiakku, ese kamo. Kori 1-800-495-7076
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-800-495-7076 تماس بگیرید
留意事項:日本語を話す方には、ご利用いただける無料の言語支援サービスがあります。1-800-495-7076 まで、お電話ください。
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-495-7076 번으로 전화해 주십시오.
LIEPC HNYOUV JANGX LONGX: Se gorngv meih gorngv bieqc waac-fingz, baeqc henh tengx faan waac bun muangx maiv zuqc faaux funx zinh fei yaac mbenc nzoih liouh tengx meih. Douc waac mingh taux 1-800-495-7076.
ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit. Sunați la 1-800-495-7076.
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-495-7076
OGOOW: Haddii aad ku hadasho Soomaali (Somali), adeegyada taageerada luuqadda, oo bilaash ah, ayaad heli kartaa. Wac 1-800-495-7076.
УВАГА: Якщо ви говорите українською, для вас доступні безкоштовні мовні послуги. Зателефонуйте за номером 1-800-495-7076.
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-495-7076
Download a native language version of the Notice of Nondiscrimination and Accessibility
English Name
Translation
Spanish
Russian
Русский
Vietnamese
tiếng Việt
Arabic
العربية
Chinese
简体中文
Somali
Soomaali
Korean
한국어
Japanese
日本人
Farsi
فارسی
Ukrainian
Українська
Chuukese
Fosun Chuuk
Amharic
Romanian
Română
Khmer
ភាសាខ្មែរ
Mien
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