Office of Customer and Stakeholder Engagement | GSA Countdown to America's 250th Anniversary: close Official websites use .gov .gov website belongs to an official government organization in the United States. Secure .gov websites use HTTPS lock or means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites. Office of Customer and Stakeholder Engagement Mission To exceed customer expectations on cost, quality, and timeliness of our delivered products and services, and to ensure that customer advocacy is infused in Federal Acquisition Service business decisions. Overview As the lead customer experience organization within FAS, CASE conducts research and analysis on the market, selected strategic accounts, new business opportunities, and trend and spend analyses, using available data sources and contractor support. This will result in an improved understanding of the federal acquisition environment, increased knowledge of FAS-chosen strategic accounts and their challenges, and strengthened customer relationships, communication, and messaging, ultimately resulting in new business opportunities for FAS. CASE’s goal is to position FAS as a customer-focused provider of innovative, best value solutions. CASE uses a mix of brand management, communications planning, and cross-portfolio coordination to work toward this goal. Resources For our library of acquisition-related publications: Customer Library Marketing Service For information on our annual customer surveys: GSA Customer Survey and GSA Industry Satisfaction Survey For a free, robust market report and help with Requests for Information: Market Research as a Service For information on training, explore our training programs and the GSA events schedule Help Our National Customer Service Center has phone, chat, and email options for full-service customer support. Print Page Email Page Top Choose a location Error, The Per Diem API is not responding. Please try again later. No results could be found for the location you've entered. Get my location OR State City (optional) OR ZIP Rates for Alaska, Hawaii, and U.S. territories and possessions are set by the Department of Defense. Rates for foreign countries are set by the Department of State. Choose a date Select fiscal year OR Travel start date (mm/dd/yyyy) Travel end date (mm/dd/yyyy) Rates are available between 10/1/2023 and 09/30/2026. The End Date of your trip can not occur before the Start Date. Additional terms and conditions Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained. Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries." Per diem localities with county definitions shall include "all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)." When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.