Accessible Resources and Services | UI Health Skip to Content ES 866.600.CARE Find a Doctor Request an Appointment Locations MyChart Billing & Pricing 866.600.CARE Call Us 866.600.CARE Primary & Specialty Care Patients & Visitors Referring Physicians About UI Health Find a Doctor Request an Appointment Locations MyChart Pay A Bill Primary & Specialty Care At UI Health, our foundation in academic excellence leads to new possibilities in healthcare. We take pride in serving Chicago and are committed to keeping your family healthy. Find a Doctor Make An Appointment Locations MyChart Billing & Pricing Call Us 866.600.CARE For Patients & Visitors A visit to the hospital can be overwhelming. At UI Health, we strive to make the patient and visitor experience as stress-free and comfortable as possible. Find a Doctor Make An Appointment Locations MyChart Billing & Pricing Call Us 866.600.CARE For Referring Physicians About UI Health The University of Illinois Hospital and Clinics is a patient-centered organization. Providing safe, high-quality and cost-effective care for our patients is our foremost responsibility. The care of our patients and their families will always be at the heart of our mission. Our Mission Find a Doctor Make An Appointment Locations MyChart Billing & Pricing Call Us 866.600.CARE Patients & Visitors Additional Patients & Visitors Patient Information Accessible Resources Patients & Visitors Patient Information MyChart Preparing for Your Visit Accessible Resources and Services Medical Records Requests Billing & Pricing Financial Assistance Care Coordination Spiritual Care Services Emergency Food Options & Information Supportive Housing Resources Patient and Family Advisory Committee (PFAC) Patient Safety and Policies Patient Rights Health Information Exchange Personal Health Care Resources Transportation Guide Visiting a Patient Health Insurance Information MedMinute – Quick, Trusted Patient Education Locations Mile Square Health Center (MSHC) Vendor Information Helpful Numbers Accessible Resources and Services Increase font sizes There are two ways to increase the font size for the UI Health website. Adjust browser font settings You can adjust the font settings in your browser to use a specific size. Click below for browser specific instructions: Google Chrome Firefox Safari Internet Explorer Microsoft Edge Opera Zoom to increase page size You can quickly zoom in to change the font size for your current browser window or tab. This is a temporary solution and may not be retained if you open another tab or window. Windows users: Press the CTRL and + keys to zoom in, and the CTRL and - keys to zoom out. MacOS users: Press the CMD and + keys to zoom in, and the CMD and - keys to zoom out. The University of Illinois Hospital and Clinics is committed to ensuring care and services at our facilities are accessible and understandable to all. To support this aim, we have in place the following services and resources. Should you need assistance or more information, please contact the Disability Coordinator at UIHealthDiversity@uic.edu or call 312.355.1803 Patient Transport Services: Wheelchairs & Patient Escort Wheelchairs are available in the lobby areas of the main hospital and outpatient clinics. Wheelchair services may be requested at the front desk of the lobby areas. Patient escort services also are available for the visually impaired. These services are available 24/7. Parking & Transportation Accessible Parking: Disabled parking spaces are available on every level of the parking garages and are located closest to the accessible doors to the elevators. A valid disability placard or license plate must be displayed. Valet parking with wheelchair assistance is available at the entrances of the OCC clinics. Complimentary 2-hour parking is available at metered parking spaces with the display of a valid disability license plate or a meter-exempt permanent placard. Click here for more information about parking Public Transportation: The CTA Pink Line Polk stop is an ADA-accessible "el" station adjacent to the Medical Center. Service Animals At UI Health, we are dedicated to supporting our patients while keeping a safe and welcoming environment for everyone. Service animals are allowed on-site as long as they are housebroken, under control, and not disruptive. Disruptive behavior may include loud barking, growling, or aggression. If an animal’s behavior becomes difficult to manage, we will work with the patient to decide the best next steps to ensure the safety and comfort of all patients, staff, and visitors. Language Services & Resources for Hard of Hearing UI Health is committed to inclusive care, including language services to patients that are hearing impaired and/or their companion whose preferred language is not English. To ensure effective communication regarding patient care. Medical language interpreters, sign language interpreters, and transparent masks are available upon request. Contact Interpreter Services at 312.413.9620. Accessible Restrooms The hospital has accessible restrooms in the main lobby and the Emergency Department waiting area. The Outpatient Care Center (OCC) has accessible restrooms adjacent to the south elevator lobby on the 2nd and 4th floors Contact Information To access these services or for more information, please contact the Disability Coordinator at UIHealthDiversity@uic.edu or call 312.355.1803 Find a Doctor Request an Appointment Locations Accessible Care MyChart (Patient Portal) Accepted Insurance Plans Price Transparency Pay a Bill Give a Gift Career Opportunities Employee Intranet Marketing Toolkit UIC.edu Website Feedback GENERAL INFORMATION 866.600.CARE (2273) University of Illinois Hospital 1740 West Taylor Street Chicago, IL 60612 © 2026 University of Illinois Hospital & Health Sciences System Find a Doc Schedule Locations MyChart