uTech Support Center - WIU Parents & Families Visitors International Students Libraries Course Offerings Directory A-Z Index myWIU Email WesternOnline STARS WIUP Interview Exchange Colleague Self Service Leatherneck Link Volunteer Link Password & Account Self-Service Zoom APPLY NOW Western Illinois University Your potential. Our purpose. Macomb Quad Cities Online About WIU Academics Admissions Alumni Arts Athletics Giving Student Life Western Illinois University Your potential. Our purpose. Macomb Quad Cities Online APPLY NOW University Technology Section Menu WIU Home University Technology Support uTech Support Center The uTech Support Center assists Western Illinois University students, faculty, staff, and guests by providing responsive and professional support for the University’s technology services. Get Assistance Now… All support hours Self-Service Options Account activation, password changes/resets, and self-help knowledgebase Open Call (309) 298-TECH (298-8324) Today's hours: 7:30 AM – 4:30 PM (Limited support: 4:30 PM – 11:00 PM Open Visit the Support Center in Stipes 126 Today's hours: 8:00 AM – 4:30 PM …or Later Submit a general support request online Login required For security reasons, we cannot address password issues via online support request. Submit a speciality request Some specialty requests are handled via specific forms in order to gather necessary information from you. Email support@wiu.edu For security reasons, we cannot address password issues via email. Self-Service Password & Account Self-Service – wiu.edu/account Activate your account Change your password Reset your password Update your account recovery options Frequently Asked Questions New student, faculty, or staff? Activate your account to access Gmail and other Google apps, Western Online, and many other services. Forgot your password? Reset your password Trouble connecting to the University’s wireless network? View wireless connection instructions Need assistance with multi-factor authentication (MFA)? View MFA instructions Status Dashboard Notifications on service outages and disruptions About uTech Mission & Vision uTech Areas Personnel University Technology Advisory Group (uTAG) Technology-Related University Policies & Departmental Processes/Procedures User Support Services Student Technology Resources ResNet (Residence Hall Internet Access) Computer Lab Location & Hours Printing Free & Discounted Software for Students Mobile Charging Station Locations Student Employment Opportunities Student Computer Recommendations & Requirements Residence Hall Phone (WESTEL) Faculty/Staff Technology Resources Forms Online Teaching and Learning (OTL) Online Training Resources Faculty/Staff Computer & Printer Recommendations & Purchases Approved Software (ECom login required) Computer Lab Reservations Telecommunications Administrative Information Management Systems (AIMS) Free & Discounted Software for Employees WIU VPN Client University Multifunction Device (MFD) Program Technology-Related University Policies & Departmental Processes/Procedures Mobile Charging Station Locations Get Assistance (uTech Support Center) Accounts & Access User Account (ECom) Details Password Assistance Wireless Access QC Technology Computer Labs Service Catalog Announcements uTech Home News & Events News Releases Academic Calendar Events Calendar Libraries Branches & Units Catalog Databases Services Office of the Registrar Transcript Requests Duplicate Diploma Requests Campus Safety Office of Public Safety Emergency Alert System Timely Warnings Mental Health Resources Campus Crime Stats Risk Management & Emergency Preparedness Environmental Health, Safety and Sustainability Technology Resources Computer Labs Electronic Classrooms Password Assistance Technology Support Center University Technology University Communications & Marketing University Printing & Mailing Center Design and Publications Marketing University Television Photography & Design Production Higher Education Act Policies & Procedures University Policies Board of Trustees Regulations Faculty Policy Manual Administrative Procedures Handbook Civil Service Handbook Student Rights & Responsibilities Complaints Finance and Administration Budget Business and Financial Services Equal Opportunity and Access Human Resources Purchasing Campus Directory Find an Employee or Student Find an Office Deans & Directors University Administration Connect with uTech: Employment Sustainability Veterans UNIVERSITY TECHNOLOGY Stipes Hall 126 1 University Circle Macomb, IL 61455 Contact the uTech Support Center Western Illinois University. All Rights Reserved. | Web Privacy Policy