Bureau of Health Services Financing (Medicaid) | Louisiana Department of Health Bureau of Health Services Financing (Medicaid) Offices & Administration Divisions Bureau of Health Services Financing (Medicaid) The Bureau of Health Services Financing runs the Medicaid program in Louisiana. There are regional offices across the state where people can get in-person help with Medicaid applications and questions.  There are also many application centers throughout Louisiana. In 2025, more than 1.8 million people were enrolled in Louisiana Medicaid. Medicaid helps low-income individuals and families get health care coverage. Medicaid is funded by both the state of Louisiana and the federal government. People who qualify for Medicaid may receive services such as: Doctor and hospital visits Prescription medicines Lab tests and X-rays Home health care Nursing facility care And more Select Medicaid from the menu above to learn more about available services. Mission Our mission is to improve health and health care for people in Louisiana. Vision We work to make the Medicaid program better by: Making care easier and more satisfying for patients Improving the overall health of communities Lowering health care costs when possible We believe in a future where everyone in Louisiana can get the care they need and live as healthy as possible. Select your region to find services near you. View Full Directory What's Happening in Medicaid Update your Info Quality Improvement Close Your Medicaid EPSDT Age Out LaHIPP Mobile Access to Health Information Transforming Maternal Health (TMaH) Medicaid Leadership Drew Maranto LDH Undersecretary Seth J. Gold Medicaid Director Michael Devall Chief Financial Officer Pam Diez Chief Operating Officer Mitzi Hochheiser Medicaid Deputy Director - Data and Systems Camille Conaway Executive Director Eligibility & Economic Independence Tangela Womack Medicaid Deputy Director - Policy, Waivers and Public Affairs Vacant Medicaid Deputy Director - Data Management and Reporting Brandon Bueche (Interim) Medicaid Deputy Director - Program Operations and Compliance and Pharmacy Kathleen Willis Associate Medical Director Medicaid Services Louisiana's Medicaid program covers many of the same things that private health insurance programs traditionally cover. Medicaid can also cover services to help "fill in the gaps" in Medicare and meet certain long-term care needs. Members & Applicants Whether you receive Medicaid or are an eligible prospect, find information below about how to get the health care coverage you need. Update Your Info Income Eligibility Guidelines Apply Now Renew Your Coverage Health Plan Information Request a Replacement Card Medical Providers Louisiana's medical providers deliver valuable services to the state's Medicaid recipients, and are an integral part of the state's health care delivery system. For Providers Useful Managed Care Information Gainwell Technologies Informational Bulletins Contact Medicaid Customer Service Online Via email By phone at 1-888-342-6207 Hours of operation: Monday - Friday, 8 a.m. - 4:30 p.m Apply for Medicaid or Renew Coverage Contact Your Health Plan Choose a Health Plan Medicaid News Apr 15, 2026 Louisiana anticipates 1115 Prison Reentry Demonstration Waiver approval after aligning with new federal requirements Apr 10, 2026 April 2026 Legislative Oversight Committee Activity Apr 10, 2026 Louisiana Children’s Health Insurance Program LAC 50:I.Chapter 205 More News Frequently Asked Questions Who is eligible for Louisiana Medicaid? Low-income individuals and families including children, parents, pregnant women, seniors and people with disabilities can be eligible for Louisiana Medicaid. For a list of eligibility criteria, click here How do I apply for Louisiana Medicaid? Louisiana residents can apply by mail, by phone at 1-888-342-6207 , in person at a local Medicaid office or online. For more information, click here How often do I need to renew my Medicaid coverage? Medicaid coverage must be renewed annually. When it’s time to renew, existing recipients will receive a notice from the Louisiana Department of Health. It’s important to respond promptly to avoid losing coverage. Need to renew now? Click here Can I appeal a denied Medicaid application? Yes. There are several ways to request an appeal on an application. Appeals can be mailed directly to Medicaid or the Division of Administrative Law, Department of Health Section. Appeals can also be requested by calling Medicaid Customer Service at 1-888-342-6207 . For more information, click here How do I find a doctor who accepts Medicaid? Click here Surgeon General Evelyn Griffin, MD Secretary Bruce D. Greenstein Cicero Government