Update My Information | Louisiana Department of Health Medicaid Already Covered Update My Information Update My Information Medicaid sends letters to members when it’s time to renew or if Medicaid needs more information. If Louisiana Medicaid does not have your current information, you could miss important letters about your health insurance coverage and risk losing your health coverage even if you are eligible. Choose an Option Call Your Health Plan Aetna Better Health 1-855-242-0802 AmeriHealth Caritas 1-888-756-0004 Healthy Blue 1-844-521-6941 Humana Healthy Horizons 1-800-448-3810 Louisiana Healthcare Connections 1-866-595-8133 Contact For more info, call the Medicaid Customer Service at 1-888-342-6207 , between the hours of 8 a.m. and 4:30 p.m. Surgeon General Evelyn Griffin, MD Secretary Bruce D. Greenstein Cicero Government