Ministry of Citizens' Services - Province of British Columbia

Ministry of Citizens' Services - Province of British Columbia
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Ministry of Citizens' Services
Last updated on January 26, 2026
The Ministry of Citizens’ Services provides a wide range of services to British Columbians across the province, both in person and online. From BC Services Cards to freedom of information to information technology infrastructure, we help deliver services that people count on.
Featured topics
Connectivity in B.C.
The Ministry of Citizens’ Services is working to expand high-speed internet connectivity in rural, remote, First Nations and Indigenous communities across British Columbia.
Service BC
Front line support for many of the hundreds of programs and services the provincial government offers to residents, businesses and visitors.
BC Services Card
Provides secure access to provincial government services.
Connected Services BC
Responsible for the information technology (IT) strategy, policy and standards for the Province, provision of IT infrastructure and shared services, and management of IT capital investment.
Anti-Racism Data Act
Enabling government to collect personal information for the purposes of identifying and eliminating systemic racism and advancing racial equity in programs and services.
Freedom of Information (FOI)
Learn about the FOI process and how to submit a request.
BC OnLine
Online access to government information products, filings and registrations for private and public sector business customers.
Open Information
Access to publicly available government facts and figures.
Vital Statistics
Information on births, marriages, deaths, legal changes of name, and adoptions, including how to order certificates and extracts, register a will, and download related forms.
Featured services
Service BC's Contact Centre
Telephone and email access for citizens' general enquiries or general information needs.
BC Bid
A marketplace where public sector organizations advertise opportunities for contracts for a wide range of goods and services.
BC Registry Services
Online access to government information products, filings and registrations for private and public sector business customers.
BC Auction
Used surplus government assets with bidding access to anyone who has access to the internet.
Services and Policies for Government and Broader Public Sector
Key services to ministries and organizations, employees, and broader public sector entities.
Minister
Honourable Diana Gibson
Minister of Citizens' Services
Biography
Mandate letter (PDF, 140KB)
Deputy Minister
Shauna Brouwer
Deputy Minister, Ministry of Citizens' Services
Deputy Ministers' Council for British Columbia
Hayden Lansdell
Associate Deputy Minister, Government Chief Information Officer, Ministry of Citizens’ Services
Deputy Ministers' Council for British Columbia
Ministry information
Ministry in the News
Ministry Service Plan
Ministry Annual Service Plan Report
Ministry Contacts
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The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.