Close Your Medicaid | Louisiana Department of Health Medicaid Close Your Medicaid Close Your Medicaid Do you need to close your Medicaid? If things in your life have changed, you may want to close your Medicaid.  If your income or your household has changed, you may no longer need or qualify for coverage We will send you a letter to let you know when your coverage will end. Make sure we have the correct address so you don't miss this important mail. What you need when requesting closure of your Medicaid: Name Social Security Number or Case ID (found on your letters from Medicaid) Name and date of birth for everyone requesting closure You have options.  You can request closure... Online The easiest way to close your Medicaid is to log in to your account in Medicaid's Self-Service Portal. It takes four steps and no more than five minutes to close your Medicaid. When you log into the Self-Service Portal, select the option "Request closure of your case" and select "yes" to confirm you want to close your case. You will be asked to review your household information and sign with an electronic signature to confirm your closure. You will get a confirmation number when the process is complete. If you don't have an account, follow the helpful resources below. By Mail, Email or Fax Complete this form , sign and return to Medicaid. Or write Medicaid a letter that includes: Your name and either your Social Security number or your Medicaid Case ID number, The name and date of birth for everyone in the case you want to close Your signature Send the signed form or letter to Medicaid by email, fax or U.S. mail: Email: [email protected] U.S. Mail: Louisiana Medicaid/LaCHIP P.O. Box 91283 Baton Rouge, LA 70821-9278 By Phone Call 1(888) 342-6207 from 8 am to 4:30 pm, Monday through Friday. In Person At a Regional Medicaid Office Regional Medicaid offices are open Monday through Friday from 8 am to 4:30 pm. Select your region to find services near you. View Full Directory Surgeon General Evelyn Griffin, MD Secretary Bruce D. Greenstein Cicero Government