Credit, Collections, and Arrearages Reports Industry Reports Credit, Collections, and Arrearages Reports Pursuant to Section 8-201.10 of the IL Public Utilities Act (PUA), all gas, electric, water and sewer public utilities under ICC authority are required to file monthly and annual reports containing specific credit, collections and arrearages information. The utilities file these reports with the Commission by the 15th of the month with data for the previous month. Annual reports are filed by May 1 with for the previous calendar year. All public utility Section 8-201.10 compliance reports can be accessed at the links below. Credit, Collections, and Arrearages Annual Reporting [220 ILCS 5/8-201.10 (a)] Due annually by May 1st and monthly by the 15th each month. Credit, Collections, and Arrearages Filings Interactive Dashboards There are two electronic dashboards from which data on 22 credit, disconnection, and arrearage metrics submitted by Illinois public utilities to the ICC can be visualized and downloaded. Only data submitted using the reporting format developed by the ICC in March 2022 is included in both dashboards. Credit, Collections, and Arrearages Report Monthly Dashboard - This contains all raw data submitted by the public utilities in their respective monthly compliance reports. Maps showing locations of zip codes with the highest monthly values for the selected metrics are shown. Top Zip Codes of Credit, Collections, and Arrearages (Annual Averages) Dashboard – Zip codes with more than 100 residential customers, non-zero values, and the highest annual average outcomes per calendar year for Metric #1-10 and #19-22 are listed and shown on a map. Top zip codes in Equity Eligible investment Communities are identified. ICC Staff Reports on Credit, Collections, and Arrearages Data ICC Staff reports pertaining to data provided pursuant to Section 8-201.10(b) can be accessed at the links below. September 3, 2025 Staff Report August 14, 2024, Staff Report