About us - UK Visas and Immigration - GOV.UK Cookies on GOV.UK We use some essential cookies to make this website work. We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. We also use cookies set by other sites to help us deliver content from their services. You have accepted additional cookies. You can change your cookie settings at any time. You have rejected additional cookies. You can change your cookie settings at any time. View cookies UK Visas and Immigration (UKVI) is responsible for making millions of decisions every year about who has the right to visit or stay in the country, with a firm emphasis on national security and a culture of customer satisfaction for people who come here legally. UK Visas and Immigration Who we are Our customer charter sets out the service UK Visas and Immigration aims to provide its customers and what it expects from them. We have a workforce of 7,500 people based in locations around the UK and overseas. Our staff work on high volume services and more specialist casework. Our responsibilities to run the UK’s visa service, managing around 3 million applications a year from overseas nationals who wish to come to the UK to visit, study or work to consider applications for British citizenship from overseas nationals who wish to settle here permanently to run the UK’s asylum service offering protection to those eligible under the 1951 Geneva Convention to decide applications from employers and educational establishments who want to join the register of sponsors to manage appeals from unsuccessful applicants Our priorities We contribute to achieving the Home Office’s priorities of securing our borders and reducing immigration, cutting crime and protecting our citizens from terrorism. Corporate information Access our information Complaints procedure Jobs and contracts Working for UKVI Our Personal information charter explains how we treat your personal information. Find out About our services Contents Is this page useful? Maybe Thank you for your feedback Help us improve GOV.UK To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab