Community Safety
Source: https://www.cambridgema.gov/Departments/communitysafety
Archived: 2026-04-23 17:26
Community Safety
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Meet the Community Safety Department
These team members have extensive experience in social work, mental health counseling, developmental psychology, and much more.
Learn More
Cambridge Health Alliance Behavioral Health Care
Cambridge Health Alliance (CHA) has recently opened a Community Behavioral Health Center (CBHC) at CHA Cambridge hospital.
Learn More
988
In July 2022, a new, three-digit 988 number was implemented nationally for anyone in emotional distress or suicidal crisis.
Learn More
News
Community Safety Department Publishes Inaugural Impact Report
The report provides an overview of the Department’s Community Assistance Response and Engagement (CARE) Team’s response to 9-1-1 calls and community outreach in 2024.
Community Safety Department Announces New Violence Prevention Grant Recipients; Will Host Two Community Events in Late April
The Cambridge Community Safety Department (CSD) has announced that five local organizations have been awarded grant funding from the City of Cambridge in support of the City’s continued violence prevention programs and services.
Community Safety Department Requesting Violence Prevention Funding Proposals
The Cambridge Community Safety Department (CSD) is requesting funding proposals from organizations that provide violence prevention programs and/or services in Cambridge, Massachusetts.
View All
Contacts
PHONE:
617-349-7200
Email Us
689 Massachusetts Ave.
Cambridge, MA 02139
Hours of Service
Open - Closes at 5PM
Hours of Service
Mon:
8:30AM - 8PM
Tue - Thu:
8:30AM - 5PM
Fri:
8:30AM - 12PM
Coming Up
Apr
29
Wed
Beyond the Call: A Film Screening and Community Celebration
6:00 PM
Join Cambridge's Community Safety Department in the launch of the 2025 Impact Report and celebrate the importance of mental and behavioral health in our community. We will be screening our documentary, "Beyond the Call" about the Department and the Cambridge community.
Apr
30
Thu
Beyond the Call: A Film Screening and Community Celebration - April 30
6:00 PM
Join Cambridge's Community Safety Department in the launch of the 2025 Impact Report and celebrate the importance of mental and behavioral health in our community. We will be screening our documentary, "Beyond the Call" about the Department and the Cambridge community.
View All
About This Department
The Cambridge Community Safety Department’s (CSD) mission is to provide additional services to enhance the community’s health and well-being. We value compassion in our prevention and intervention efforts.
The Community Safety Department is guided by the following values:
We are continuously learning, evolving and reimagining our approach in order to best meet the needs of the community we serve. We embrace a growth mindset and value curiosity, humility, and our shared humanity.
We commit to living restorative practices such as building empathy, compassion, trust and mutual respect in all we do.
We center relationships, partnerships, authentic collaboration and joy in our work. We are guided by the wisdom, insights, and experiences of those who came before us and those who are doing the work today to build solutions community-wide. We are intentionally laying groundwork for the future we envision.
We are consciously not reproducing systems of oppression. We aim to create equitable, anti-racist, and non-discriminatory ways of serving our community.
We acknowledge the historical implications of the criminal legal system and the harm it has done to our communities. With this understanding, we value the dignity and humanity of all people.
The City established the CSD in response to a City Council policy order to develop an unarmed alternative response program, as well as in response to community concerns about supporting Cambridge’s most vulnerable residents and enhancing violence prevention efforts.
The CSD’s CARE (Community Assistance Response and Engagement) Team responds to 9-1-1 calls for assistance that do not include scene safety concerns. The CARE Team provides an alternative response model for non-violent behavioral health crises with specialized field teams who serve as a primary response. These specialized teams employ their training as well as lived experiences to provide immediate and follow up support to individuals in crisis.
Subscribe to Monthly Newsletter
Contact Us
How can we help?
Please provide as much detail below as possible so City staff can respond to your inquiry:
Description:
*
Name:
Email:
As a governmental entity, the Massachusetts Public Records Law applies to records made or received by the City. Any information received through use of this site is subject to the same provisions as information provided on paper.
Read our complete privacy statement
Service Requests
Enter a service request via SeeClickFix
for things like missed trash pickups, potholes, etc., click here
Close
Skip to Navigation
Skip to Main Content
Skip to Footer
Official websites use .gov
A
.gov
website belongs to an official government
organization in the United States.
Secure .gov websites use HTTPS
A
lock
(
) or
https://
means you’ve safely connected to
the .gov website. Share sensitive information only on official,
secure websites.
Meet the Community Safety Department
These team members have extensive experience in social work, mental health counseling, developmental psychology, and much more.
Learn More
Cambridge Health Alliance Behavioral Health Care
Cambridge Health Alliance (CHA) has recently opened a Community Behavioral Health Center (CBHC) at CHA Cambridge hospital.
Learn More
988
In July 2022, a new, three-digit 988 number was implemented nationally for anyone in emotional distress or suicidal crisis.
Learn More
News
Community Safety Department Publishes Inaugural Impact Report
The report provides an overview of the Department’s Community Assistance Response and Engagement (CARE) Team’s response to 9-1-1 calls and community outreach in 2024.
Community Safety Department Announces New Violence Prevention Grant Recipients; Will Host Two Community Events in Late April
The Cambridge Community Safety Department (CSD) has announced that five local organizations have been awarded grant funding from the City of Cambridge in support of the City’s continued violence prevention programs and services.
Community Safety Department Requesting Violence Prevention Funding Proposals
The Cambridge Community Safety Department (CSD) is requesting funding proposals from organizations that provide violence prevention programs and/or services in Cambridge, Massachusetts.
View All
Contacts
PHONE:
617-349-7200
Email Us
689 Massachusetts Ave.
Cambridge, MA 02139
Hours of Service
Open - Closes at 5PM
Hours of Service
Mon:
8:30AM - 8PM
Tue - Thu:
8:30AM - 5PM
Fri:
8:30AM - 12PM
Coming Up
Apr
29
Wed
Beyond the Call: A Film Screening and Community Celebration
6:00 PM
Join Cambridge's Community Safety Department in the launch of the 2025 Impact Report and celebrate the importance of mental and behavioral health in our community. We will be screening our documentary, "Beyond the Call" about the Department and the Cambridge community.
Apr
30
Thu
Beyond the Call: A Film Screening and Community Celebration - April 30
6:00 PM
Join Cambridge's Community Safety Department in the launch of the 2025 Impact Report and celebrate the importance of mental and behavioral health in our community. We will be screening our documentary, "Beyond the Call" about the Department and the Cambridge community.
View All
About This Department
The Cambridge Community Safety Department’s (CSD) mission is to provide additional services to enhance the community’s health and well-being. We value compassion in our prevention and intervention efforts.
The Community Safety Department is guided by the following values:
We are continuously learning, evolving and reimagining our approach in order to best meet the needs of the community we serve. We embrace a growth mindset and value curiosity, humility, and our shared humanity.
We commit to living restorative practices such as building empathy, compassion, trust and mutual respect in all we do.
We center relationships, partnerships, authentic collaboration and joy in our work. We are guided by the wisdom, insights, and experiences of those who came before us and those who are doing the work today to build solutions community-wide. We are intentionally laying groundwork for the future we envision.
We are consciously not reproducing systems of oppression. We aim to create equitable, anti-racist, and non-discriminatory ways of serving our community.
We acknowledge the historical implications of the criminal legal system and the harm it has done to our communities. With this understanding, we value the dignity and humanity of all people.
The City established the CSD in response to a City Council policy order to develop an unarmed alternative response program, as well as in response to community concerns about supporting Cambridge’s most vulnerable residents and enhancing violence prevention efforts.
The CSD’s CARE (Community Assistance Response and Engagement) Team responds to 9-1-1 calls for assistance that do not include scene safety concerns. The CARE Team provides an alternative response model for non-violent behavioral health crises with specialized field teams who serve as a primary response. These specialized teams employ their training as well as lived experiences to provide immediate and follow up support to individuals in crisis.
Subscribe to Monthly Newsletter
Contact Us
How can we help?
Please provide as much detail below as possible so City staff can respond to your inquiry:
Description:
*
Name:
Email:
As a governmental entity, the Massachusetts Public Records Law applies to records made or received by the City. Any information received through use of this site is subject to the same provisions as information provided on paper.
Read our complete privacy statement
Service Requests
Enter a service request via SeeClickFix
for things like missed trash pickups, potholes, etc., click here
Close