Patients & Visitors - UF Health Jacksonville
Source: http://ufhealthjax.org/patients-and-visitors
Archived: 2026-04-23 17:27
Patients & Visitors - UF Health Jacksonville
Patients & Visitors Menu
Patients & Visitors Menu
Our Commitment to Care
Our goal is to provide you and your loved ones with the highest level of quality medical care and the best possible patient experience. We strive to consistently meet and exceed national standards for clinical care, patient safety, outstanding service and patient experience.
By pursuing the newest and best technologies, hiring and retaining a highly skilled staff, striving for zero preventable harm and promoting a culture of safety and excellence, UF Health has forged an impressive quality record. If at any time you have questions or concerns about the care you or your loved ones receive, we’d like to know how we can help to address the issue right away.
Visit the UF Health Quality and Patient Safety page
for more information and hospital quality measures.
For Patients
Here’s what you need to know about hospital admission and discharge, procedure costs, and your patient privacy and rights.
For Visitors
Are you seeing a doctor, having surgery or just visiting a patient? Learn about parking, dining, lodging and visiting hours.
Insurance & Billing
Find accepted insurance plans, pay your bill, access test results on the myUFHealth patient portal and check procedure costs.
Patient services & support
We’re here to help. Access your medical records, the pharmacy and learn about our special art and care programs for patients.
Patient Relations
Our
Patient Relations
advocates are available to assist you. They can be reached while you are in the hospital or after you have been discharged by calling
(904) 244-4427
.
Medical Records
Your medical record is an important part of your health care experience. You have several options to making a
request for your medical records
. If you have any questions, please call the Health Information Management Department at
(904) 244-2596
or
(904) 244-2597
.
Masking policy at UF Health locations
Generally speaking, face masks are not required in UF Health facilities. However, to ensure the health and safety of our patients, visitors and employees, properly worn face masks will be required under special circumstances.
View masking policy for all UF Health Facilities
Patients & Visitors Menu
Patients & Visitors Menu
Our Commitment to Care
Our goal is to provide you and your loved ones with the highest level of quality medical care and the best possible patient experience. We strive to consistently meet and exceed national standards for clinical care, patient safety, outstanding service and patient experience.
By pursuing the newest and best technologies, hiring and retaining a highly skilled staff, striving for zero preventable harm and promoting a culture of safety and excellence, UF Health has forged an impressive quality record. If at any time you have questions or concerns about the care you or your loved ones receive, we’d like to know how we can help to address the issue right away.
Visit the UF Health Quality and Patient Safety page
for more information and hospital quality measures.
For Patients
Here’s what you need to know about hospital admission and discharge, procedure costs, and your patient privacy and rights.
For Visitors
Are you seeing a doctor, having surgery or just visiting a patient? Learn about parking, dining, lodging and visiting hours.
Insurance & Billing
Find accepted insurance plans, pay your bill, access test results on the myUFHealth patient portal and check procedure costs.
Patient services & support
We’re here to help. Access your medical records, the pharmacy and learn about our special art and care programs for patients.
Patient Relations
Our
Patient Relations
advocates are available to assist you. They can be reached while you are in the hospital or after you have been discharged by calling
(904) 244-4427
.
Medical Records
Your medical record is an important part of your health care experience. You have several options to making a
request for your medical records
. If you have any questions, please call the Health Information Management Department at
(904) 244-2596
or
(904) 244-2597
.
Masking policy at UF Health locations
Generally speaking, face masks are not required in UF Health facilities. However, to ensure the health and safety of our patients, visitors and employees, properly worn face masks will be required under special circumstances.
View masking policy for all UF Health Facilities