ACS - Disability Access Information
Administration for Children's Services
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ACS Disability Access Information
The Administration for Children's Services (ACS) is firmly committed to fostering an inclusive environment for all individuals within the agency and in relation to services offered to the public. Our dedication to disability access is rooted in the belief that everyone, regardless of their abilities, should have equal access to opportunities, information and support. This commitment applies to our workforce and to the programs and services we provide to the public.
Reasonable Accommodation
Pursuant to the Americans with Disabilities Act (ADA) of 1990, New York State and New York City Human Rights Law, ACS strives to ensure access by adjusting and/or making modifications to its programs, services and activities for individuals with disabilities.
How to Submit a Reasonable Accommodation Request (For Members of the Public)
ACS clients or members of the public who want to request a reasonable accommodation may contact the Office of Equal Employment Opportunity (OEEO) at
eeo.adacoordinator@acs.nyc.gov
or by calling
212-676-6955
How to Submit a Reasonable Accommodation Request
(For ACS Employees, Potential Employees, etc.):
Full-time and part-time Employees, ACS Job Candidates, Contractors and Interns who want to request a reasonable accommodation may complete the OEEO Request Form by clicking the link found here:
OEEO Request Form
. The linked form is accessible from any internet-connected device.
Office of Equal Employment Opportunity (OEEO)
110 William Street, 23rd Floor
New York, NY 10038
ask.eeo@acs.nyc.gov
212-676-6955
Grievance Procedures & Reporting Discrimination
ACS is dedicated to creating an inclusive, welcoming and discrimination free environment.  If you are a member of the public and believe you have been discriminated against because of a disability while engaging with the programs and services provided by ACS, you may contact the ADA Coordinator/Disability Service Facilitator (DSF) to address your concerns, provide information and work towards finding a resolution in accordance with Citywide Policy and relevant laws. Your information will be kept confidential and will only be shared with those involved in investigating and resolving the issues. ACS’s Notice of Rights can be found by clicking the link here:
Client Notice of Disability Rights
Simone Campbell
ADA Coordinator/Disability Service Facilitator
Office of Equal Employment Opportunity
110 William Street
New York, NY 10038
eeo.adacoordinator@acs.nyc.gov
212-676-6955
How to Submit a Grievance or Report Discrimination (For ACS Employees, Potential Employees, etc.):
Full-time and part-time Employees, ACS Job Candidates, Contractors and Interns who want to file a complaint of discrimination or harassment based on:
Race
Color
Religion
Sex
National Origin
Disability
may complete the OEEO Request Form by clicking the link found here:
OEEO Request Form
. The linked form is accessible from any internet-connected device.
Office of Equal Employment Opportunity (OEEO)
110 William Street, 23rd Floor
New York, NY 10038
ask.eeo@acs.nyc.gov
212-676-6955
Persons with Disabilities Seeking Assistance
If you have a disability and require assistance, please contact the Office of Equal Employment Opportunity at
eeo.adacoordinator@acs.nyc.gov
or by calling
212-676-6955
Five-Year Accessibility Plan
Local Law 12 of 2023 requires NYC agencies to develop and implement a five-year accessibility plan. See below link to "Local Law 12 of 2023". See below link to "ACS's Five-Year Disability Access Plan".
Local Law 12 of 2023
ACS' Five-Year Disability Access Plan
ACS Five-Year Disability Progress Report - Pursuant to Local Law 12 of 2023
Website Accessibility Statement
ACS is committed to ensuring its digital content is accessible to and usable by people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our digital content is partially conformant with WCAG 2.2 level AA with the exceptions set forth at 28 CFR § 35.201.
Assessment Approach
ACS assesses the accessibility of its digital content through self-evaluation and pursuant to WCAG and other applicable guidelines.
Feedback
We welcome your feedback on the accessibility of our digital content. Please let us know if you encounter accessibility issues on the ACS Website:
Simone Campbell
ADA Coordinator/Disability Service Facilitator
Office of Equal Employment Opportunity
110 William Street
New York, NY 10038
eeo.adacoordinator@acs.nyc.gov
212-676-6955