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University Technology
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WIU Home
University Technology
Accounts and Access
Password Assistance
Password Requirements
Please refer to the
University Password Policy
for details on password requirements.
ECom Accounts
ECom accounts allow login access to:
Email and personal calendars
Campus computers
WesternOnline
Network storage space
Your ECom password will not expire unless it becomes compromised or potentially compromised. You may change your password at any time.
To change your ECom password:
Go to
wiu.edu/changepassword
Enter your current user name and password information
Follow the prompts
Note: If you use a mobile device (iPad, smartphone, or other tablet), a 3rd-party e-mail client (Outlook, Eudora, MacMail, etc.), or other systems that use ECom accounts (i.e., Dreamweaver), you must update your password on these devices and programs after changing your password.
If you forget your password, you will need
reset your password by visiting
wiu.edu/reset
or by contacting the
uTech Support Center
to have access reestablished.
STARS Accounts
STARS
provides students, parents and alumni access to their financial accounts, course schedule, registration, grades, transcript data, etc.
You must change your STARS password at least once
every 120 days.
You will be prompted to change your password when this deadline approaches.
To change your STARS password:
Log in to STARS with your existing PIN at
In the STARS Password change window, enter your current PIN and then enter a new PIN
Your new PIN must be exactly 8 characters and contain one or more numbers and one or more alphabetic letters
You can not reuse any of your last 10 passwords
If you forget your password, your account will be locked after 5 invalid login attempts. Should this happen, you may unlock your own account by answering previously established user-defined questions. Otherwise, you will need to call
309-298-8324 (309-298-TECH)
or bring a picture ID to the Office of the Registrar in Sherman Hall, the uTech Support Center in 126 Stipes Hall, or the WIU-Quad Cities campus to have access reestablished.
MVS/WIUP Account
MVS/WIUP, which is accessible via the
WIUP web system
as well as the 3270 "black screen" clients, must have passwords changed every 90 days.  When your password expires, you will be prompted to change it upon login into the system.
If you forget your password, your account will be locked after 3 invalid login attempts. Should this happen, you will need to contact the
uTech Support Center
to have access reestablished.
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UNIVERSITY TECHNOLOGY
Stipes Hall 126
1 University Circle
Macomb, IL 61455
Contact the uTech Support Center
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