I Want Great Care Feedback | Keech Hospice
I Want Great Care
Because great care starts with listening
Your feedback helps us make every moment count.
At Keech Hospice, we listen to every voice. By sharing your experience of our care, you help us grow, improve, and keep delivering compassionate care when it matters most.
I want great care
Whether you’re a patient, a family member, a carer or a visitor, your voice matters. By sharing your experience of our care and support, you can help us make sure we’re doing everything we can to support families to live well and die well – with dignity, choice and compassion.
We’d love to hear what you think. Was there a moment that made a difference? A member of the team who went above and beyond? Or maybe there’s something we could do better?
Please take a few minutes to tell us about your experience. Your comments go directly to our care teams and help shape the future of our services.
We use the independent review website
iwantgreatcare.org
to gather honest feedback from patients, families and carers. It’s quick, easy and anonymous.
Every comment helps us keep delivering excellent care – wherever it’s needed.
Leave a review for Keech Hospice
849
rehabilitation sessions were delivered helping patients feel strong and supported
1,532
home visits were made to our patients and their loves ones
3,154
calls were made to our 24-hour care advice line
Our care and support
For adults
For children and young people
Bereavement support
Patient, family and carer support
For us, Keech is a lifeline. It’s not just the care, it’s the community and moments that mean everything.
When Breanna’s mum reached out through a self-referral, we were able to put in place the support the family needed.
Read Breanna's story
Safeguarding statement
Living a life free from harm and abuse is a fundamental human right and is an essential requisite for health and wellbeing. At Keech Hospice we are committed to protecting everyone who use our services from harm. Babies, children, young people, and adults using the services of Keech Hospice must not suffer any form of abuse, neglect, or improper treatment, and in undertaking their duties, all staff and volunteers must prioritise promoting the wellbeing of all patients and carers. As an organisation, Keech Hospice is committed to ensuring a culture that promotes openness and transparency within which staff and volunteers are competent to recognise, share and respond promptly to concerns relating to the wellbeing and welfare of the children and vulnerable adults we engage with through our work.
Download the full Safeguarding Policy and Procedure document
Read our stories
Kevin’s story
Alan and Marian’s story
Kirsty’s story
Sammi’s story
Stephen’s story
Dave’s story
Evelyn’s story
Lily’s story
Nicola’s story
Joyce’s story
David and Gloria’s story
Mark’s story
Sonia’s story
Carole’s story
Katie’s Story
John’s Story
Breanna’s Story
David’s Story
Heather and Martin’s story
Zebby’s story
Robin’s story
Amelia’s Story
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