Health Standards Section | Louisiana Department of Health
Office of the Secretary
Health Standards Section
Health Standards Section
The Health Standards Section (HSS) of the Louisiana Department of Health has responsibility for the licensing of all healthcare facilities in the State of Louisiana that are subject to licensing statutes. HSS also has a federal contract with the Centers for Medicare and Medicaid Services (CMS) to conduct certification surveys and complaint surveys in programs certified for Medicare and/or Medicaid. Since 1985, through an agreement between LDH and the federal Department of Health and Human Services (HHS), HSS has been the designated state survey agency, which operates under Section 1864 of the Social Security Act. This section licenses and certifies providers for participation in the Medicare and Medicaid programs.
The mission of HSS is to enforce regulatory compliance of healthcare facilities and provider types within the State of Louisiana. This is accomplished through periodic surveys and inspections of providers licensed and/or certified to operate in Louisiana. HSS also investigates complaints received regarding allegations of abuse, neglect, exploitation, and extortion, and noncompliance with federal and/or state regulations that fall under the purview of the state survey agency.
HSS also has responsibility for administering the Facility Need Review process, informal dispute resolutions, the Certified Nurse Aide Registry, the Direct Service Worker Registry, oversight of collected civil money penalty funds, and the Clinical Laboratory Improvement Amendments (CLIA) program.
Health Standards Section
225-342-0138
General Inquiries
[email protected]
Complaints
[email protected]
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HSS Programs
Adult Brain Injury (ABI)
Adult Day Health Care (ADHC)
Adult Residential Care Providers (ARCP)
Ambulatory Surgical Centers (ASC)
Behavioral Health Service
Case Management
Clinical Laboratory Improvement Amendments (CLIA)
Community Mental Health Centers (CMHC)
Certified Nurse Aides / Direct Service Workers (CNA/DSW)
Crisis Receiving Centers Level III
Comprehensive Outpatient Rehabilitation Facilities (CORF)
End-Stage Renal Disease (ESRD)
Facility Needs Review (FNR)
Free-Standing Birth Centers
Federally-Qualified Health Centers
Forensic Supervise Transitional Residential & Aftercare (FSTRA)
Healthcare Facility Sanctions
Home and Community-Based Services (HCBS)
Hospital
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Hospice
Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/DD)
Medication Attendant Certified (MAC)
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Nurse Licensure Compact
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Nursing Facilities
Outpatient Physical Therapy (OPT)
Pain Management
Pediatric Day Health Care (PDHC)
Portable X-Ray
Psychiatric Residential Treatment Facilities (PRTF)
Rural Health Clinics (RHC)
Rulemaking Activity
Therapeutic Group Homes (TGH)
Complaints & Reports
File a Complaint Against a Healthcare Provider
The Health Standards Section investigates complaints against licensed healthcare providers. Health Standards does not investigate complaints involving billing, reimbursement, or care provided in a setting not licensed by the Louisiana Department of Health. The Health Standards Section has no authority over physicians.
File a Complaint
Report Child Abuse or Neglect
Call 855-4LA-KIDS (855-452-5437) or visit the Department of Children and Family Services (DCFS).
Report Child Abuse or Neglect
Report Elderly or Adult Abuse
Report elderly abuse or neglect to the
Governor's Office of Elderly Protective Services
or call 800-898-4910. Report adult abuse or neglect to LDH's Adult Protective Services.
Adult Protective Services
Find & Compare Nursing Homes
Selecting the right nursing facility can be overwhelming. Find the nursing home that is best for your loved one using the Centers for Medicare and Medicaid Services' Five-Star Quality Rating System.
Provider Directories
Providers licensed or certified by the Health Standards Section
HSS now offers the following fields (if applicable) for free in Microsoft Excel spreadsheet format. Any other field that is not listed below will require a formal data request:
Program Description
Facility Name
Geographic Address
Geographic Parish
Mailing Address
Licensure Expiration Date
Administrator
Email Address
Facility Telephone Number
Facility Fax Number
(More electronic data is available for a fee.)
Louisiana State Licensing Boards
For issues, concerns, or questions regarding any of the following licensing boards, please contact the licensing board directly. The physical address and phone number of each licensing board are listed in our directory below the name of the board. More detailed contact information appears when you click on the name of the licensing board.
Helpful Information
Workplace Violence Memo (Revised) 10/27/2024
Requirements of Act 122 of the 2024 Regular Legislative Session
Provides for Visitation Policies at Certain Healthcare Facilities
Survivor's Guide: What to Know After Rape or Sexual Assault
Public Hearings/Notices
Post Survey Information
Act No. 59 (HB 618)
Notice of Parental Rights Form
Emergency Preparedness
SIMS: Statewide Incident Management Systems
Ask a Question About Health Standards
Public Records Requests
Health Standards Section Leadership
Cecile Castello, RN
Interim Deputy Assistant Secretary, Rulemaking, DSW Registry, IDR and Emergency Preparedness
[email protected]
225-342-4997
William Whatley
Non-Long-Term Care Manager
Darren Guillory
Operations Manager Survey Operations, Information Systems, State Performance and Training
Cullen E. Brewer
Long-Term Care Manager, Certified Nurse Aide/Medication Attendant Registries
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Resources
Audubon Health and Rehab, Lafourche Parish
Chateau Terrebonne Health Care, Terrebonne Parish
Heritage Manor of Houma, Terrebonne Parish
Lafon Nursing Facility of the Holy Family, Orleans Parish
Lafourche Home for the Aged, Lafourche Parish
Legacy Nursing & Rehab of Morgan City, St. Mary Parish
Legacy Nursing & Rehab of Franklin, St. Mary Parish
Luling Living Center, St. Charles Parish
Maison DeVille Nursing Home-Houma, Inc., Terrebonne Parish (2021 Full Emergency Plan)
Maison DeVille Nursing Home-Houma, Inc., Terrebonne Parish (2021 EP Summary)
Maison DeVille Nursing Home-Houma, Inc., Terrebonne Parish (2020 EP Summary)
Maison DeVille Nursing Home-Houma, Inc., Terrebonne Parish (2019 EP Summary)
Maison DeVille Nursing Home of Harvey, Jefferson Parish (2021 Full Emergency Plan)
Maison DeVille Nursing Home of Harvey, Jefferson Parish (2021 EP Summary)
Maison DeVille Nursing Home of Harvey, Jefferson Parish (2020 EP Summary)
Maison DeVille Nursing Home of Harvey, Jefferson Parish (2019 EP Summary)
Maison Orleans Healthcare Center, Orleans Parish (2021 Full Emergency Plan)
Maison Orleans Healthcare Center, Orleans Parish (2021 EP Summary)
Maison Orleans Healthcare Center, Orleans Parish (2020 EP Summary)
Maison Orleans Healthcare Center, Orleans Parish (2019 EP Summary)
Marrero Healthcare Center, Jefferson Parish
Ormond Nursing & Care Center, St. Charles Parish
Park Place Healthcare Nursing Home, Jefferson Parish (2021 Full Emergency Plan)
Park Place Healthcare Nursing Home, Jefferson Parish (2021 EP Summary)
Patterson Healthcare Center, St. Mary Parish
Riverbend Nursing & Rehab, Plaquemines Parish (2021 Full Emergency Plan)
River Palms Nursing and Rehab, Orleans Parish (2021 Full Emergency Plan)
River Palms Nursing and Rehab, Orleans Parish (2021 EP Summary)
River Palms Nursing and Rehab, Orleans Parish (2020 EP Summary)
River Palms Nursing and Rehab, Orleans Parish (2019 EP Summary)
South Lafourche Nursing and Rehab, Lafourche Parish (2021 Full Emergency Plan)
South Lafourche Nursing and Rehab, Lafourche Parish (2021 EP Summary)
South Lafourche Nursing and Rehab, Lafourche Parish (2020 EP Summary)
St. Jude’s Nursing Home, Orleans Parish
St. Luke’s Living Center, Orleans Parish
St. Margaret’s Daughter Home, Orleans Parish
The Broadway Elder Living & Rehab, Lafourche Parish
The Oaks of Houma, Terrebonne Parish
Thibodaux Healthcare & Rehab Center, Lafourche Parish
Twin Oaks Nursing Home, St. John the Baptist Parish
Vermilion Healthcare Center, Vermilion Parish
West Jefferson Health Care Center, Jefferson Parish (2021 Full Emergency Plan)
West Jefferson Health Care Center, Jefferson Parish (2021 EP Summary)
West Jefferson Health Care Center, Jefferson Parish (2020 EP Summary)
West Jefferson Health Care Center, Jefferson Parish (2019 EP Summary)
Rural Health Clinics Licensing Standards
Hospitals Licensing Standards – LAC 48.I.Chapter 93-95
More Resources
Surgeon General
Evelyn Griffin, MD
Secretary
Bruce D. Greenstein
Cicero Government