Methodist My Care | Methodist Health System | Omaha, Council Bluffs, Fremont
Methodist My Care
Our secure online management tool allows you to communicate with your care team, schedule appointments, access your health information and is available as an app on your mobile phone.
About
Affiliated Organizations
Awards and Accreditations
Careers and Job Opportunities
Men in Nursing
Nursing Jobs
Community Benefits
Access to Care
How You Can Help
Our Community and Financial Impact
Community Health Improvement Services
Our Partners and Resources
Our Plan
Education and Training Programs
DOVE Days Registration Page
Medical Laboratory Science Program
Pharmacy Residency Program
Leadership
Mission, Vision, Values and Commitment
Aortic Dissection at Any Age: The Tyler Kahle Story
Methodist’s Commitment to Transform Care
COVID-19 Information
Community Vaccination Information
Methodist Emotional Support Line
Testing Information
More Resources
Clinical Trials
Labor and Delivery Preadmission Form
Locations
Blood Sugar Form
Dunklau Gardens
Schedule a Tour
Contact Dunklau Gardens
Family Resources
AgeLess Program Registration
Employee Recognition
Patient/Family Advisor Application
Resident Rights and Responsibilities
Dunklau Den Grand Opening
Life at Dunklau Gardens
Amenities
Calendar
Floor Plans
Transportation
Our Team
Tammy Deemer
Jayma Brown
Ashley Fisher, CSW
Kathryn Sissel
Lisa Long, RN
Keyra Roberg
Jan Walraven, BSN, RN, RAC-CT
Erika Newill, LPN
Wendy Rix, LPN
Dawn Landholm
Connie Stiver, RN
Visitor Policy
Get Care Today
Methodist Fremont Health
Amenities
Café and Dining Options
Campus Map
Cancer Center
Childbirth Education
Fremont Health Foundation
History
Leadership
Patient Safety
Pharmacy
Support Services Directory
Visiting Hours and Policy
Volunteers
Volunteer Application
What to Bring
Women and Newborns
Methodist Hospital
Amenities
Café and Dining Options
Campus Map
Gift Shop
History
Leadership
Methodist Estabrook Cancer Center
Methodist Hospital Foundation
Visiting Hours and Policy
Volunteers
Methodist Jennie Edmundson Hospital
Amenities
Café and Dining Options
Campus Map
Cancer Center
History
Jennie Edmundson Foundation
Leadership
Pictures for Patients
Visiting Hours and Policy
Volunteers
Women and Newborns
Childbirth Education
Safety and Innovations
Shaken Baby Task Force
Neurology New Patient Health History
Methodist Women's Hospital
Amenities
Café and Dining Options
Campus Map
Childbirth Education
Back to Work and Breastfeeding Virtual Class
Expectant Family Virtual Tour
Donations
Gift Shop
Labor and Delivery Unit
Leadership
Methodist Hospital Foundation
NICU
NICU Reunion
Outreach Program
Outreach Program Staff
Safety and Innovations
Visiting Hours and Policy
Volunteers
Welcome Baby Boutique
Breast Pump Order Form
Lozier Mobile Mammo Registration
Methodist Health Partners
Compliance
Credentialing
Membership Dues Payment
Physician Member Benefits
Third-Party Payer Contracting
Methodist Credentialing Verification Organization - Pre-Application Form
Payer Contract Participation Update
Payer Escalation Request
Payer Fee Schedule Request
Update Request
Search Directory
Methodist Mobile 3D Mammography
Frequently Asked Questions
Our Commitment
Welcome Coordinators
Patient Resources
Patient and Referral Forms
Labor and Delivery Preadmission Form
Mobile 3D Mammography Registration
Billing and Insurance
Billing and Collection Policy
Contracted Insurance Plans
Financial Assistance
Online Bill Pay
Patient Estimates and Pricing
Self-Service Patient Estimates
Classes and Events
Lab and Test Results
Methodist My Care
Methodist My Care® Mobile App
Connect Your Health Management Apps
Proxy Access Request
Adult Patient Form
Minor Patient Form
Patient Education
Human Papillomavirus (HPV) Resources
Patient and Visitor Services
Advance Directives
Café Nutritional Information
Breads
Breakfast Specialties
Desserts
Entrée Beef
Entrée Cheese
Entrée Fish
Entrée Pork
Entrée Poultry
Entrée Salads
Entrée Vegetarian
Fire N Ice
Pizza
Salads
Sandwiches
Soup
Starches
Vegetables
Email a Patient
Emotional Support and Service Animals Policy
Interpreter Services
Patient Privacy
Patient Rights and Responsibilities
Spiritual Care Services
Surgical Patients and Visitors
Tobacco Free Environment
Visiting Hours and Policy
Pregnancy to Parenthood App
Prescription Refills
Recognize Staff
Methodist Fremont Health Medical Staff Excellence in Care Award
The Meaning of Care Award
Jennie Edmundson Hospital Hidden Halo Award
DAISY Award Application
ICare Award Application
Shine Award Application
Request Medical Records
Provider and Employee Resources
Access to Employee Center
Employee Resources
Password Self-Service and Account Unlock
Pathology Center
Patient Transfer Center
Tax Information
Specialties
Bariatric Surgery
Your Journey
Patient Intake Form
Behavioral Health
Inpatient Services
Methodist Fremont Health Inpatient Behavioral Health
Outpatient Services
Community Counseling Program
Practitioners
Ellen McElderry, LIMHP, LADC
Jerry Vobejda, LIMHP
Roxanne Wayne, LIMHP
Ryan Brown, LIMHP
Robert Campbell, LIMHP
Heather Dearinger, LIMHP
Darren Flores, PLMHP, PCMSW
April Haldeman, LIMHP
Candice Harrington, LIMHP, LADC
Jacob Hedlund, PLMHP, PCMSW
Tori Hudson, LIMHP
Spencer Jackson, PLMHP
Tabitha Jameson, LIMHP
Monique Kellogg, PLMHP, PCSW
Alex Keogh, PLMHP
Alison King, PLMHP
Debra Kissel, LICSW, LIMHP, LADC
Sabrina Knerr, LICSW
Tylinn Lewis, LIMHP, LIMFT
Mikayla Linakis, PLIMHP
Adrian Lynn-Genevieve, PLMHP
Natalie Nelson, LICSW
Alex Nguyen, PLMHP
Katie Pafford, LIMHP
Angie Schindler-Berg, LMHP
Stacey Taylor, PLMHP
Brock Thornburg, LIMHP, CMSW
Employee Assistance Program
Methodist Fremont Health Outpatient Behavioral Health
Birth Services
Childbirth Education
Lactation
Maternal-Fetal Medicine
Midwifery
Neonatal ICU (NICU)
Pregnancy and Newborn Loss
Pregnancy and Infant Loss Resources
Remembrance of Life
Pregnancy and Postpartum Mental Health
Pregnancy and Postpartum Mental Health Resources
Pregnancy and Prenatal Care
Cancer Care
Breast Cancer
Cancer Nutrition Services
Cancer Rehabilitation
Cancer Support Services
Harper's Hope
Cancer Support Services in Council Bluffs
Cancer Support Services in Omaha
Cancer Treatment
Clinical Trials
Gynecologic Oncology
Head and Neck Oncology
CARES Clinic
Local Resources for Cancer Survivors
Hereditary Cancer Risk Program
Hereditary Cancer Risk Program in Council Bluffs
Hereditary Cancer Risk Program in Fremont
Hereditary Cancer Risk Program in Omaha
Lung and Thoracic Oncology
Low-Dose Computed Tomography (CT) Scan
Oncology Social Workers
Psycho-Oncology
Radiation Oncology
Radiation Oncology at Methodist Fremont Health
Skin Cancer
Surgical Oncology
Cardiovascular
Cardiac Rehabilitation
Cardiology
Cardiothoracic Surgery
Cardiothoracic Surgery Referral Form
Electrophysiology
Interventional Cardiology
Structural Heart Medicine
Vascular and Vein
Clinical Trials
Diabetes and Endocrinology
Blood Sugar Form
Diabetes Programs at Methodist Jennie Edmundson Hospital
Diabetes Programs in Fremont
Diabetes Programs in Omaha
Geriatrics and Senior Services
AgeLess Program
AgeLess Program Application
Acute Care for Elders Unit
Geriatric Assessment Clinic
Dunklau Gardens
Long-Term Care
Short-Term Rehab
Hospitalists
Imaging
Computed Tomography (CT) and Computed Tomography Angiography (CTA) Scans
DEXA Scan
Diagnostic Radiology
Interventional Radiology
Magnetic Resonance Imaging (MRI)
Mammography
Nuclear Medicine
Positron Emission Tomography (PET) Scan
Ultrasound
Pathology
Physical Therapy
Balance and Fall Prevention
Concussion Program
Driver Rehabilitation
Lymphedema Therapy
Parkinson’s Disease Treatment Programs
Pelvic Health and Incontinence
Specialized Dementia and Memory Support Program
Sports Medicine
Primary Care
Pulmonary Diagnostic Testing
Sexual Assault and Domestic Violence
Surgery
Blood Conservation Program
Colon and Rectal Surgery
Minimally Invasive Surgery
Plastic and Reconstructive Surgery
Abdominoplasty (Tummy Tuck)
Arm Lift (Brachioplasty)
Breast Augmentation
Breast Lift (With or Without Augmentation)
Thigh Lift
Weight Loss Skin Removal
Surgical Patients and Visitors
Urology
Women's Health
Harper's Hope
Email Signup
Faces of Hope
Brandy Sonier
Brian Niedzwiecki
Cheryl Stevens
Crystal Slaughter
Ernie Brenneis
Greg Hansen
Jessica Hunter Guerrero
Jim Deupree
Jon McAlpin
Julia Laursen
Leah Reineke
Leslie Peterson
Lorie Olson
Marcy Jameson-Plautz
Margie Johnson
Margie Ostgaard
Mary Robinson
Matthew Twit
Pat Hastings
Ron Sindelar
Sandy Krupka
Steve Malcolm
Steve Wiemeyer
Support Services
Cancer Support Groups
Nutrition Services
Physical Wellness Classes
Cancer Survivor Class Payment Tool
Returning Users
Access your medical records, schedule an appointment and more – all in one convenient spot.
First-Time Users
Self-enrollment is available for Methodist patients who do not have an account. A medical record number is required.
Enroll Now
An online tool for managing your health
Methodist My Care can help you manage your health and the health of your dependent children (under 18) by putting information and other resources at your fingertips. The secure online patient portal is available via an internet browser on desktop and mobile devices or via the Methodist My Care® smartphone app. Methodist My Care allows you to:
Communicate securely with your health care team
View your health information and
lab and test results
Request
prescription refills
Schedule appointments with your primary care provider
Cancel and reschedule all appointments
Please note: Lab results are often posted to your Methodist My Care account as soon as they’re available and, in some cases, before your provider has had a chance to review them. Although this immediacy is one of many convenient features of our patient portal, some results may be difficult to understand without proper explanation. Your provider will contact you to discuss any concerning findings.
Get the Methodist My Care® app
With the Methodist My Care® app, you receive easy access to a variety of useful tools, including your patient portal, bill pay, provider lookup and an interactive location search.
Download the App
Methodist My Care is a secure online tool for Methodist Health System patients. It’s a convenient way to access your and your dependents’ (under 18) health information through our patient portal and communicate with many of your providers. Methodist My Care is available via an internet browser on desktop and mobile devices or via the Methodist My Care® smartphone app.
There are two ways to sign up:
If you are 19 or older and have your medical record number,
you can self-enroll here
To find your medical record number, check your most recent billing statement or call your provider’s office.
Note: Self-enrollment is not currently available for dependent children under 19; this must be completed in person with a legal guardian present. If you are a parent or manage the health of a minor, talk to the child's provider during their next visit to receive an invitation to the portal.
Talk with your Methodist provider or clinic staff about enrolling. You will need to present a valid photo ID. After they help you register, you’ll receive an activation email with instructions to create your account.
Check your junk mail folder. Your email invitation from My.Bestcare or IQHealth.com may be there.
After confirming that you don’t have the email invitation, please call Methodist Customer Support at
(402) 354-2280
and press 2.
For help navigating the portal once you have access, call Methodist Customer Support at
(402) 354-2280
and press 2.
Patients 19 and older can enroll. As an adult, you can enroll yourself and any of your dependent children who are 17 or younger. Enrollment of minors must be completed in person at the dependent child’s provider’s office with a legal guardian present.
No. After an enrolled child turns 18, their information is automatically removed from the parent’s patient portal account. The child will need to enroll as an adult by signing up in person, with photo ID, at their care provider’s office.
Call Methodist Customer Support at
(402) 354-2280
and press 2
to learn who has access to your account. To see who has accessed your account, log into your account, go to “Settings” and then select “Access logs."
This varies by location. Clinic and hospital staff can confirm if you can make an appointment or send a message to a particular provider. When scheduling appointments through the patient portal, available providers’ names will display on a drop-down menu. When sending messages, available providers’ names will display in a search field.
Yes. Lab results are often posted to your Methodist My Care patient portal account as soon as they’re available and before your provider has had a chance to review them. Keep in mind that some results may be difficult to understand without proper explanation. Your provider will contact you to discuss any concerning findings.
No. You’re welcome and encouraged to call your provider’s office. The portal is simply another option for you to use for routine matters that don’t require an immediate reply.
We will make every effort to respond to your request within 24 hours. Messages received after business hours, on holidays or during weekends will be reviewed the next business day.
Please send a message through the Methodist My Care patient portal or call your care provider’s office.
With Methodist My Care
, you have access to the Methodist My Care patient portal through a convenient app on your smartphone. You also have instant access – no portal sign-in required – to useful tools including bill pay, provider lookup, location search with an interactive map, cost estimates for select surgeries and procedures, and information about careers at Methodist.
The Methodist My Care
app is available for free in the
iOS App Store
and the
Google Play Store
. You must create a patient portal account before accessing your medical records through the app.
To request the ability to securely connect your health record to health management apps you may regularly use (fitness trackers, dietary apps, etc.), complete the form on our
Connect Your Health Management Apps
page.
Methodist My Care users can access important health data through an iPhone's built-in Health app. With Apple Health, information on immunizations, lab results, medications and vitals is stored alongside data about your activity, sleep, nutrition and more.
Learn more about Apple Health
To request that your Methodist My Care patient portal account be deleted and any connections removed, call Methodist Customer Support at
(402) 354-2280
and press 2.
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