Information Technology Resources - MSMU

Information Technology Resources - MSMU
Information Technology Resources
MSMU account management
Your key to accessing computer services and electronic resources at MSMU.
Manage your account
Activate your account, update your security info including multi-factor authentication methods, review your connected devices or update your privacy settings.
My account
Reset your password or unlock your account
Unable to login? Gain back access to your account or change your password using the link below.
Password reset
Self-service proxy
Students can use self-service proxy to grant a parent or another person access to specific self-services sections you authorize.
Learn about self-service proxy
Connecting to the MSMU wireless network
Current students, faculty, alumni, and staff can securely access the MSMU wireless internet by connecting and authenticating to the SSID “
MSMU Wireless.
” If assistance is required, please contact the IT helpdesk located at the Chalon and Doheny campuses.
To access the MSMULA Guest Wireless network, guests must be sponsored by a member of the Mount community after connecting to the SSID “MSMULA Guest.” In order to gain sponsorship, the guest will fill out a guest registration form specifying who the Mount community member is and the designated Mount community member will receive a guest wireless sponsorship request to approve. Once approved, the guest will be connected with internet access and receive a confirmation email with login information to the network for the next 24 hours. If the guest wishes to connect with another device, they may use the same login credentials. If assistance is required, please contact the IT helpdesk located at the Chalon and Doheny campuses.
Visitors Connecting to Eduroam on MSMU Campuses
Visitors from participating Eduroam institutions can securely access and connect to MSMU’s wireless internet by connecting to the SSID “Eduroam” located on Chalon and Doheny campuses using their home institution’s credentials. Visitors to Mount Saint Mary's University requiring assistance with Eduroam at the Chalon and Doheny campuses should contact their home institution's IT helpdesk.
IT Service Desk phone & online assistance
In need of assistance? For our Mount community members, please contact the IT Service Desk at
213.477.2970
, or visit our Online Help Desk.
Online Help Desk
Call-In Help Desk hours:
Monday-Thursday: 8:00 a.m. - 6:00 p.m.
Friday: 8:00 a.m. - 4:00 p.m.
Saturday: 8:00 a.m. - 1:00 p.m. (excluding holiday weekends)
Sunday:  8:00 a.m. - 1:00 p.m. (only weekend college/grad weekends which are 6 weekends per semester)
Walk-in locations and hours of operation
Doheny campus
Hours:
Monday-Thursday: 7:00 a.m. - 6:00 p.m.
Friday: 7:00 a.m. - 4:00 p.m.
Saturday-Sunday: CLOSED
Location:
Building 3, Room B104
10 Chester Place, Los Angeles, CA 90007
Phone:
213.477.2647
Visit us at the Doheny campus
Chalon campus
Hours:
Monday-Thursday: 7:00 a.m. - 6:00 p.m.
Friday: 7:00 a.m. - 3:00 p.m.
Saturday-Sunday: CLOSED
Location:
Coe Memorial Library, 2nd Floor
12001 Chalon Road, Los Angeles, CA 90049
Phone:
310.954.4380
Visit us at the Chalon campus
Public IT help form
Not a Mount faculty, staff, or student?  Use our public form to submit a technology help request to the IT department.
Public IT Help Request
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