Patient Satisfaction and Concerns | Robert Wood Johnson University Hospital Rahway

Patient Satisfaction and Concerns | Robert Wood Johnson University Hospital Rahway
Satisfaction and Concerns
Patients & Visitors
Satisfaction and Concerns
Satisfaction and Concerns
Our Patient Experience Promise
RWJBarnabas Health's goal is to deliver high quality, compassionate, family-centered-care.
Our patients come first, and we are committed to ensuring each patient
experiences superior service.
Every one of our employees, no matter their title or job description, plays
a role in shaping and enhancing our patients' experiences. We expect all
of our staff to do what is in the best interest of our patients and their
families every day, in every moment.
At RWJBarnabas Health, we always have time for our patients and we work
together as a team to care for all aspects of their needs.
We are privileged that you have chosen RWJBarnabas Health for your health
and wellness needs and pledge to provide the highest quality of care in
an empathetic, kind and respectful manner.
To share your patient experience with us, or to recognize a team member
or department for providing exceptional service while you were with us,
please contact:
Robert Wood Johnson University Hospital – Rahway
For any questions or complaints, you may call our Patient Experience Department:
732-499-6136
.
In addition, Robert Wood Johnson University Hospital Rahway is accredited
by The Joint Commission. If any concern cannot be resolved by working
with one of our administrators, individuals are encouraged to contact
The Joint Commission by calling 1-800-994-6610 or by visiting
The Joint Commission Website
.
At
jointcommission.org
, using the “Report a Patient Safety Event” link in the “Action
Center” on the home page of the website.
By fax to 630-792-5636.
By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission,
One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.
Reports of patient safety events to The Joint Commission must include the
health care organization’s name, street address, city and state.
Our Quality
Testimonials
Appointments
“So many people are waiting for organs, and becoming a donor has only made my life better,” she says. “Being able to give Carlos the gift of life is a blessing, and I hope our story inspires others to do the same.”
Carlos
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When Gerald Corrado developed a rare swallowing disorder called achalasia, a highly specialized procedure called POEM helped his esophagus empty its contents.
Gerald
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“In addition to my knee, my self-esteem, confidence and quality of life are a thousand percent better. Now I can’t sit still. I’m always on the move.”
April
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Watch Testimonial
Watch Testimonial
Watch Testimonial
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Apr 7, 2026
RWJUH Rahway Appoints Kenneth Janowski, DO, CPE as Chief Medical Officer
Feb 10, 2026
RWJBarnabas Health Welcomes U.S. Senator Andy Kim and Lt. Governor Dr. Dale Caldwell for Visit
Feb 9, 2026
NJ General Assembly Speaker Coughlin & Rutgers President Tate Tour RWJBarnabas Health Food Programs
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Bariatric Surgery Support Group – Robert Wood Johnson University Hospital Rahway
Apr 23, 2026
Bariatric Surgery Informational Session – Robert Wood Johnson University Hospital Rahway
Apr 23, 2026
Mind Your Wellness – Robert Wood Johnson University Hospital Rahway
Apr 25, 2026
If you Have Hypertension, the Goal is Control - Robert Wood Johnson University Hospital Rahway
Apr 30, 2026
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RWJ University Hospital Rahway
865 Stone Street
Rahway
,
NJ
07065
USA
(732) 381-4200
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Hours
Open 24 hours
(732) 381-4200
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