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MyChart
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Frequently Asked Questions
Support: 866.915.3383
MyChart en Español
Manage Your Healthcare 24/7
MyChart is a secure, online health management tool that connects Cleveland Clinic patients to portions of their electronic medical record allowing you to see test results, message your physician, schedule appointments and more.
Connect to your MyChart® account via the
MyClevelandClinic™ app
or website for access to your health information and all of the Cleveland Clinic services you know and trust in a single place.
Schedule + Manage Appointments
Instantly
book an appointment
for primary care and select specialties.
Need to cancel or reschedule?
View your upcoming appointments
and make any changes you need.
Don’t want to fill out papers at the doctor’s office?
Complete important pre-visit tasks
ahead of time.
Need information from a past appointment?
Access all of your previous visit summaries
and provider notes.
Want to make a payment online? Pay your
copay
or
bill
in MyChart.
Manage Your Health — and Your Family’s
Have a question about your (
or a family member’s
) health?
Send a secure message
to your healthcare provider.
Looking for your
lab or test results
? Get notified as soon as they’re available.
Need to see the full
list of medications
you’re on or is it time for a
refill or renewal
? It’s easier than ever to manage your prescriptions.
Need a booster shot? See what immunizations are recommended for you or your kids.
View medical records
, preventative care reminders and make updates to your information.
Want a Virtual Visit With Your Doctor?
Talk to your doctor face-to-face with a
scheduled video visit
See a doctor on-demand
for non-emergency concerns.
It’s quick and convenient to get the diagnosis or treatment you need.
You can even
have your spouse, caregiver or an interpreter join you
MyChart Messaging
Starting November 17, 2022, some MyChart messages will be billed to your insurance. Which MyChart messages are billable? These are responses to your questions that take at least five minutes to answer and require your provider’s medical expertise. Many messages will still be free.
MyChart Customer Support
866.915.3383
Sign up for MyChart
Login to MyChart
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