Contacting the Council - West Lothian Council
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Council Information
About your council
Contacting the Council
Contacting the Council
Ways to contact us
Thank you for enquiring about West Lothian Council.
We offer a wide range of online services to allow residents to:
Request a council service
Report an issue with a council service
Pay for a service
Apply for a council service
Complain about a council service
If you cannot find what you are looking for via the links above, or using the search bar, please see the different options for submitting a specific enquiry below.
Alternatively you may wish to call our Customer Service Centre on 01506 280000.  The quickest and most efficient way to contact us is via our
Contact us online form
Unfortunately we are currently unable to respond to specific enquiries via social media.
Common reasons to contact the council
Information on Applying for a Council House
Updates on bin collections
Report Illegal Fly Tipping
Paying Council Tax
School Term Dates
Customers with specific requirements
For interpretation and translation services please telephone our Customer Service Centre on
01506 280000
. We also use
Recite Me text speak software
on our website.
Deaf or hard of hearing
British Sign Language (BSL) users can contact us direct by using the
Contact Scotland Website
(opens new window)
Alternatively you can use the Next Generation Text Service also known as Text Relay by dialling
18001 + 01506 280000
Contact Us Online
Our aim is to make it as easy as possible to access our services, help and information when it is convenient for you.
Other ways to contact the council
Other methods of contacting the council that are available
Complaints
West Lothian Council is committed to providing high-quality customer services. We value complaints and use the information from them to help us improve our services. If something goes wrong or you are dissatisfied with our services, please tell us.
Complaints